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Skip to navigationSkip to main content Lorikeet Data security and privacy are critical to Lorikeet's status as the most powerful customer support AI for complex businesses. We are built for data security and privacy from the ground up and have invested early in partnering with Vanta to achieve SOC II compliance. security@lorikeetcx.ai Compliance ISO 27001:2022 SOC 2 HIPAA Resources View all Audit Reports 2026 - ISO27001 Surveillance 2 Report 2026 - SOC2 Type 2 Report 2025 - ISO27001 Surveillance 1 Report 2025 - HIPAA Report View 4 more Compliance and Security Documentation Web app penetration test August 2025 Lorikeet Certificate of Insurance.pdf Delware online CGS.pdf View 2 more Controls Data collected Customer personally identifiable information Personal health information Subprocessors View all Google Cloud Platform • Cloud provider OpenAI • LLM model and inference USA OpenAI provides LLM inference using proprietary models on a ZDR basis with no modal training. Anthropic • LLM model and inference USA Anthropic provides LLM inference using proprietary models on a ZDR basis with no modal training. Baseten • LLM inference USA Baseten provides LLM inference using open-weight models on a ZDR basis with no modal training. FAQ Updates View all Privacy Inception Labs removed from our subprocessor list Published November 11, 2026 We have withdrawn the planned addition of Inception Labs. No customer data was sent to Inception Labs, and it is no longer listed as a subprocessor.