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Sub-Processors Last updated: 10 November 2026 1mind uses the sub-processors listed below to process data in connection with the 1mind platform. Please note the following: it is your responsibility to monitor this list regularly for any updates. If no reasonable objection is received from you within 30 days of a new sub-processor being appointed to this list, you will therefore have deemed such sub-processor’s use to be approved and accepted. Customers may choose to subscribe to email notifications below when new authorized sub-processors are added to our sub-processor list. If a Customer chooses not to subscribe to these notifications, they acknowledge and waive any right to receive advance notice of changes to authorized sub-processors. Please see our Trust Center for any further information. Core 10 sub-processors These sub-processors are used to deliver the 1mind platform to every customer and process customer data whenever the platform is in use. Core sub-processors Sub-processor Service description Location of processing Anthropic, PBC Anthropic is used as Data Importer’s large language model provider. Data Importer processes data using this environment in a time and manner in accordance with the Agreement. United States Daily.co (Pipecat) Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage. United States Deepgram Inc. Deepgram is used as Data Importer’s speech-to-text processing provider. Data Importer processes data in this environment in a time and manner in accordance with the Agreement. United States Functional Software, Inc. (Sentry) Sentry is used as Data Importer’s application monitoring and error tracking provider. United States Google Cloud Platform GCP is used as data Importer’s public cloud provider. Data importer processes and stores data in this environment in a time and manner in accordance with the Agreement. United States LangChain Inc. Data Processor is an agent orchestration stack to build and monitor the 1mind application. United States OpenAI Data importer securely transmits conversation data, which is processed but not stored in OpenAI, and returned to the data importer’s primary environment for further processing and storage. United States Ory Corp Ory is data importer’s identity provider; data importer would transmit data exporter’s employee emails for administrators for the sole purpose of user authentication. United States Pinecone Systems, Inc. Pinecone is used as Data Importer’s vector database provider for storing, indexing, and querying vector embeddings and associated metadata to support retrieval and search. United States Qdrant Solutions GmbH Data Importer is a vector database provider for storing, indexing, and querying high-dimensional vector embeddings supporting AI applications. United States Feature dependent 6 sub-processors These sub-processors are used only when your deployment includes the feature that relies on them, such as meeting transcription, CRM integrations, workflow automation, calls and messaging, or browser-based actions. Feature dependent sub-processors Sub-processor Service description Location of processing Onset Labs, Inc. (Ampersand) Data Processor is an application used to build native product integrations (especially bidirectional) with tools such as CRMs. United States Fivetran Inc. Fivetran is used as Data Importer’s automated data integration and data movement provider for syncing and centralizing data from external systems into analytics or data warehouse environments. United States Hyperdoc Inc. (recall.ai) Data importer supplies an API for converting audio streams to text for transcripts, and metadata from meetings on major video-conference platforms. United States kernel.sh Kernel is used as Data Importer’s cloud-based infrastructure provider to support AI browser-based functionality. United States Temporal Technologies Inc. Data importer is a workflow orchestration application. United States Twilio Inc. Twilio is used as Data Importer’s cloud communications provider for enabling messaging, voice, video, and other customer communication workflows through programmable APIs. United States Optional 8 sub-processors These sub-processors are used only if your organization opts in, for example by choosing a particular avatar or voice provider or enabling account data enrichment. Optional sub-processors Sub-processor Service description Location of processing 6sense Insights, Inc. Data importer supplies an API for enriching metadata for account level data (eg. Company). United States Amazon Web Services AWS is used as data Importer’s public cloud provider. Data importer processes and stores data in this environment in a time and manner in accordance with the Agreement. United States Anam.AI LTD Data importer securely transmits conversation data, which is processed but not stored in Anam’s systems and returned to the data importer’s primary environment for further processing and storage. United States Cartesia AI, Inc. Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage. United States Eleven Labs Inc. Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage. United States Infinity AI, Inc. (LemonSlice) Data importer securely transmits conversation data, which is processed but not stored in LemonSlice’s systems and returned to the data importer’s primary environment for further processing and storage. United States Tavus Inc. Data importer securely transmits conversation data, which is processed but not stored in Tavus’ systems and returned to the data importer’s primary environment for further processing and storage. United States ZoomInfo Technologies LLC Data importer supplies an API for enriching metadata for account level data (eg. Company). United States Business operations 6 sub-processors These sub-processors support 1mind’s internal business operations, such as communication, collaboration, customer relationship management, and meetings. They may process personal data, such as business contact details, in the ordinary course of business. Business operations sub-processors Sub-processor Service description Location of processing Atlassian Corporation Atlassian is used as Data Importer’s project tracking and collaboration provider, which may be used to process personal data in the ordinary course of business. United States Salesloft, Inc. Salesloft is used as Data Importer’s sales engagement and revenue operations provider, which may be used to process personal data in the ordinary course of business. United States Google Workspace Google Workspace is used as Data Importer’s email, calendar, and document collaboration provider, which may be used to process personal data in the ordinary course of business. United States Salesforce, Inc. Salesforce is used as Data Importer’s customer relationship management provider, which may be used to process personal data in the ordinary course of business. United States Slack Technologies, LLC Data importer is used as a Corporate Communications and collaboration tool which may be used to process personal data in the ordinary course of business. United States Zoom Communications, Inc. Zoom is used as Data Importer’s video conferencing provider, which may be used to process personal data in the ordinary course of business. United States © 2026 1mind AI Inc. Resources BlogDiscover your AI TypeWebinars Product Use CasesWebsite InboundRide AlongProduct GuideCustomer Success Company + Customers AnnouncementsCase StudiesCareersContact UsOur Customers' Superhumans Enterprise Accessibility StatementEthical StancePrivacy PolicyTerms of UseTrust CenterWebsite Usage