1mind

1mind.com

1mind declares 30 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 4 tracked vendors name 1mind as a subprocessor, including ZoomInfo, Salesloft and NeverBounce.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

30 third parties.

NamePurposeLocationListed since
6sense Insights, Inc. Data importer supplies an API for enriching metadata for account level data (eg. Company).United States
Amazon Web Services AWS is used as data Importer’s public cloud provider. Data importer processes and stores data in this environment in a time and manner in accordance with the Agreement.United States
Anam.AI LTD
Data importer securely transmits conversation data, which is processed but not stored in Anam’s systems and returned to the data importer’s primary environment for further processing and storage.
United States
Anthropic, PBC AIAnthropic is used as Data Importer’s large language model provider. Data Importer processes data using this environment in a time and manner in accordance with the Agreement.United States
Atlassian Corporation Atlassian is used as Data Importer’s project tracking and collaboration provider, which may be used to process personal data in the ordinary course of business.United States
Cartesia AI, Inc.
Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage.
United States
Daily.co (Pipecat)
Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage.
United States
Deepgram Inc. AIDeepgram is used as Data Importer’s speech-to-text processing provider. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.United States
Eleven Labs Inc. AI
Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage.
United States
Fivetran Inc.
Fivetran is used as Data Importer’s automated data integration and data movement provider for syncing and centralizing data from external systems into analytics or data warehouse environments.
United States
Functional Software, Inc. (Sentry) Sentry is used as Data Importer’s application monitoring and error tracking provider.United States
Google Cloud Platform GCP is used as data Importer’s public cloud provider. Data importer processes and stores data in this environment in a time and manner in accordance with the Agreement.United States
Google Workspace Google Workspace is used as Data Importer’s email, calendar, and document collaboration provider, which may be used to process personal data in the ordinary course of business.United States
Hyperdoc Inc. (recall.ai) Data importer supplies an API for converting audio streams to text for transcripts, and metadata from meetings on major video-conference platforms.United States
Infinity AI, Inc. (LemonSlice)
Data importer securely transmits conversation data, which is processed but not stored in LemonSlice’s systems and returned to the data importer’s primary environment for further processing and storage.
United States
kernel.sh Kernel is used as Data Importer’s cloud-based infrastructure provider to support AI browser-based functionality.United States
LangChain Inc. Data Processor is an agent orchestration stack to build and monitor the 1mind application.United States
Onset Labs, Inc. (Ampersand) Data Processor is an application used to build native product integrations (especially bidirectional) with tools such as CRMs.United States
OpenAI AI
Data importer securely transmits conversation data, which is processed but not stored in OpenAI, and returned to the data importer’s primary environment for further processing and storage.
United States
Ory Corp Ory is data importer’s identity provider; data importer would transmit data exporter’s employee emails for administrators for the sole purpose of user authentication.United States
Pinecone Systems, Inc. Pinecone is used as Data Importer’s vector database provider for storing, indexing, and querying vector embeddings and associated metadata to support retrieval and search.United States
Qdrant Solutions GmbH Data Importer is a vector database provider for storing, indexing, and querying high-dimensional vector embeddings supporting AI applications.United States
Salesforce, Inc. Salesforce is used as Data Importer’s customer relationship management provider, which may be used to process personal data in the ordinary course of business.United States
Salesloft, Inc. Salesloft is used as Data Importer’s sales engagement and revenue operations provider, which may be used to process personal data in the ordinary course of business.United States
Slack Technologies, LLC Data importer is used as a Corporate Communications and collaboration tool which may be used to process personal data in the ordinary course of business.United States
Tavus Inc.
Data importer securely transmits conversation data, which is processed but not stored in Tavus’ systems and returned to the data importer’s primary environment for further processing and storage.
United States
Temporal Technologies Inc. Data importer is a workflow orchestration application.United States
Twilio Inc. Twilio is used as Data Importer’s cloud communications provider for enabling messaging, voice, video, and other customer communication workflows through programmable APIs.United States
Zoom Communications, Inc. Zoom is used as Data Importer’s video conferencing provider, which may be used to process personal data in the ordinary course of business.United States
ZoomInfo Technologies LLC Data importer supplies an API for enriching metadata for account level data (eg. Company).United States

Web TechnologiesCSV · Atom

1mind's homepage made 320 requests to 18 domains, 7 services controlled by another company, and 6 domains not identified.

Analytics (4): Mouseflow, RB2B; usually detected as Analytics: Cloudflare, Plausible AnalyticsTag managers (1): Google CloudOther (2): Geolocation: ipify; JavaScript libraries: Webflow

7 third parties by category: Analytics 4Tag managers 1Other 2

Third parties 7 · 107 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 23% of the page's requests 73
Google Cloudsubprocessor Google Font API Google Hosted Libraries Google Tag Manager 9% of the page's requests 28
Cloudflare cloudflare.com <1% of the page's requests 2
Mouseflow Mouse Flow <1% of the page's requests 1
Plausible Analytics plausible.io <1% of the page's requests 1
RB2B RB2B <1% of the page's requests 1
ipify ipify <1% of the page's requests 1
Unknown 6 · 20 requests

cache-service-production.up.railway.appcookie-consent-production.up.railway.appsearchable.workers.devcookie-consent-cdn-prod.pages.devsearchableanalytics.comsequelvideo.com

First party 1 · 193 requests
1mind Cloudflare Cloudflare Turnstile HSTS HTTP/3 Open Graph Plausible Webpack 60% of the page's requests 193

4 tracked companies loaded by the homepage are not in 1mind's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (4)CSV · Atom

4 companies
  • Clickagy clickagy.com Virtual AI chatbot services
  • NeverBounce neverbounce.com Virtual AI chatbot services
  • Salesloft salesloft.com AI-powered Superhuman to deliver automated guidance, best practices and assistance; Service provider
  • ZoomInfo zoominfo.com Virtual AI chatbot services

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as 1mind's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
GCP Regional Outagemajor—
Conversation history display issuemajor—
Background processing disruption in production servicemajor—
Audio input provider degradation impacting voice experiencesmajor—
Delayed Superhuman Loadingmajor—
Photoreal Message Ordering & Audio Qualitymajor—
Delayed Photoreal Conversation Loadingmajor—
Embedded Experience Displays at Reduced Sizemajor—

Incidents per month

0 5 10 Apr 2026: 10 incidents (2 critical, 7 major, 1 no impact stated) · partial: our history begins Apr 24 May 2026: 1 incident (1 major) Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Apr 2026May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

As 1mind's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by 1mind's subprocessorsCSV · Atom

349 reported incidents in the last 30 days, by 15 of the vendors 1mind lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that 1mind was involved.

DateCompanyIncidentImpactLasted
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SentryUS issues feed throwing intermittent errors minor51 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
InfobipMultiple Location - WhatsApp Sender Registrations Failure minor3 h 4 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
Pinecone[Serverless][GCP][us-central1] Elevated errors and timeouts on read operations for some indexes major1 h 54 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min

And 324 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for 1mind's site

1mind transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/1mind"><img src="https://thirdpartyindex.com/badge/1mind.svg" alt="1mind transparency rating on Third Party Index" height="20"></a>
[![1mind transparency rating on Third Party Index](https://thirdpartyindex.com/badge/1mind.svg)](https://thirdpartyindex.com/vendors/1mind)