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Skip to navigationSkip to main content SOLO.IO Solo.io is a cloud-native software company founded in 2017 delivering API gateway, service mesh, and agentic AI connectivity products — including Solo Enterprise for Istio, kgateway, agentgateway, and kagent — built on the open-source Envoy and Istio projects. Our mission is to enrich the cloud-native open-source community with the latest innovations in cloud connectivity, from sidecarless service mesh and Envoy-powered API gateways to agentic AI. security@solo.io Privacy PolicyOpens in new tab Solo.io is the leading provider of API gateway, service mesh, & internal developer portal solutions Solo.io develops innovative cloud-native solutions that enhance the speed and agility of enterprise application development. Our robust application networking platform enables the deployment of high performance, data-intensive workloads that foster the creation of outstanding digital experiences, including those powered by generative AI (genAI). With Solo Enterprise Products, you’re equipped to seamlessly and securely expand in a multi-cloud world, ensuring your applications not only keep pace with technological advancements but lead the way in innovation. Compliance SOC 2 Type 1 SOC 2 Type 2 Resources View all Policies Anti-bribery Policy View 12 more Questionnaires [Solo.io] - CAIQ Lite (Dec 2025)Opens in new tab VSA QuestionnaireOpens in new tab Commercial Software Security Solo.io Security Standards for Commercial Software Solo.io Software Development Lifecycle Procedures (SDLC) Solo.io Subscription Terms and Meanings Subscriber Data Processing Agreement View 1 more SOC 2 Solo.io SOC 2 Type 2 2026 SOC 2 Type II Surveillance Period Engagement Confirmation Letter Pen Tests Solo.io Network Technical Summary 2026_Redacted.pdf Solo.io Web Application Summary 2026_Redacted.pdf Regulatory Positions Controls View all Infrastructure security Unique production database authentication enforced Encryption key access restricted Unique account authentication enforced View 12 more Infrastructure security controls Organizational security Asset disposal procedures utilized Portable media encrypted Employee background checks performed View 8 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and disaster recovery plans tested Cybersecurity insurance maintained View 28 more Internal security procedures controls Data and privacy Data retention procedures established Data classification policy established Subprocessors View all Slack • Collaboration United States of America Slack is a virtual messaging and communication tool, which customers may opt to use to communicate about support requests after logging the initial request through ZenDesk. Zendesk • Customer support United States of America Zendesk is a cloud helpdesk software provider. It is compliant with SOC 2/3, ISO 27001. Solo uses Zendesk to accept customer support tickets, manage and automate the technical support services. Thena.ai (Pivoting Owl, Inc.) • Customer support United States of America Thena.ai is an internal helpdesk automation tool to assign, manage and track support requests across ZenDesk and Slack. Planhat, Inc. • Customer support United States of America Planhat is a cloud-based customer success portal software provider. It is compliant with SOC 2. Solo uses Planhat to organize account information relevant to our support services. FAQ Media View all Solo.io Introduction: Revolutionizing Cloud-Native Connectivity Opens in new tab