Solo.io
Solo.io declares 8 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Google Cloud, OpenAI and Slack. No published changes since we first read it on Sep 23, 2026.
Not listed by any tracked vendor.
Not loaded by any published homepage.
Subprocessors CSV of Solo.io's subprocessors · Atom feed of Solo.io's subprocessors DORA draft CSV of Solo.io's subprocessors as declared by Solo.io what's this? ·
8 third parties.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Google Gemini AI AI | Customer support; Solo uses the Gemini API to improve the support experience for our customers. Google doesn't use prompts or responses to improve their products., United States of America | United States of America | |
| JumpCloud | Directory, SSO, MDM | ||
| OpenAI API AI | Customer support; OpenAI API, Solo uses the OpenAI API to improve the support experience for our customers. OpenAI does not use our business data for training their models. | United States of America | |
| Planhat, Inc. | Customer support; Planhat is a cloud-based customer success portal software provider. It is compliant with SOC 2. Solo uses Planhat to organize account information relevant to our support services. | United States of America | |
| Salesforce | Sales | ||
| Slack | Collaboration; Slack is a virtual messaging and communication tool, which customers may opt to use to communicate about support requests after logging the initial request through ZenDesk. | United States of America | |
| Thena.ai (Pivoting Owl, Inc.) | Customer support; Thena.ai is an internal helpdesk automation tool to assign, manage and track support requests across ZenDesk and Slack. | United States of America | |
| Zendesk | Customer support; Zendesk is a cloud helpdesk software provider. It is compliant with SOC 2/3, ISO 27001. Solo uses Zendesk to accept customer support tickets, manage and automate the technical support services. | United States of America |
Web TechnologiesCSV of Solo.io's web technologies · Atom feed of Solo.io's web technologies
Solo.io's homepage made 116 requests to 22 domains, 10 services controlled by another company, and 2 domains not identified.
10 third parties by category: Advertising 2Analytics 2Marketing automation 1Live chat 1A/B Testing 1CDN 1Other 2
rod-826.workers.devus-east1-salesforce-backups-386912.cloudfunctions.net
7 tracked companies loaded by the homepage are not in Solo.io's subprocessor list. A website can use a service without it processing customer data.
ComplianceCSV of Solo.io's compliance · Atom feed of Solo.io's compliance
- Certified
Certifications as Solo.io's trust center lists them; reports are usually shared on request (evidence)
Incidents reported by Solo.io's subprocessorsCSV of incidents reported by vendors Solo.io lists · Atom feed of incidents reported by vendors Solo.io lists
34 reported incidents in the last 30 days, by 2 of the vendors Solo.io lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Solo.io was involved.
And 9 more. All of them: CSV · Who is around them.
ChangesCSV of Solo.io's changes · Atom feed of Solo.io's changes
See the list as we read it on any date: Time machine
None since tracking began.
Rating badge for Solo.io's site
It updates with the rating.
<a href="https://thirdpartyindex.com/vendors/solo-io"><img src="https://thirdpartyindex.com/badge/solo-io.svg" alt="Solo.io transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/solo-io)