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Skip to navigationSkip to main content incident.io security@incident.io Privacy PolicyOpens in new tab incident.io provides world-class incident management software, integrated right into Slack or Microsoft Teams. Security is at the core of everything we do, and we go to great lengths to ensure customer data is treated with the utmost care. Looking for something to back that up? Take a look at our SOC2 Type II report, our Penetration Test results, or the multitude of automated checks continuously running against our infrastructure. Compliance SOC 2 Type II SOC 2 Type I GDPR HIPAA Resources View all Audit reports SOC 2 Type II Penetration tests & assessments Penetration Tests Response (July 2026) WebApp & API Penetration Test (July 2026) Mobile Penetration Test (July 2026) Infrastructure Penetration Test (January 2026) View 1 more Privacy & data Privacy Policy Investigations Privacy Guidance Investigations: Trust & Security Data Processing Addendum View 1 more Infrastructure & architecture On-call Reliability White Paper Infrastructure resilience Data and Architecture Overview Controls View all Infrastructure security Encryption key access restricted Unique account authentication enforced Production application access restricted View 13 more Infrastructure security controls Organizational security Anti-malware technology utilized Employee background checks performed Confidentiality Agreement acknowledged by contractors View 4 more Organizational security controls Product security Control self-assessments conducted Penetration testing performed Vulnerability and system monitoring procedures established Internal security procedures Cybersecurity insurance maintained Whistleblower policy established Board oversight briefings conducted View 12 more Internal security procedures controls Data and privacy Customer data deleted upon leaving Data collected Customer personally identifiable information Credit card information Personal health information FAQ