Snapshot 257375

Document

Registry listing

URL

https://status.kustomer.com/index.json

Fetched

2026-11-11 19:56:19 UTC

HTTP status

200

Content type

application/json; charset=utf-8

Fetch mode

api

Size

76750 bytes

SHA-256 (raw)

4f4cbe32bc6e87c9d1e8b89785315a4e9423dc6f3586ce96f7f67b3ae968cafc

SHA-256 (normalized text)

0bb151cab659263f1c3b3e8527cf15a66595bef8e4347f321904bb94260c4dc4

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "status_incident",
      "evidence_id": 257375,
      "data": {
        "id": "yd3z5zkh0v2g",
        "name": "[Email] Unable to Send Outbound Emails – ALL PRODs",
        "impact": "none",
        "status": "resolved",
        "started": "2026-11-11T12:00:00-05:00",
        "resolved": "2026-11-11T12:00:00-05:00",
        "url": "https://stspg.io/y4g1m7lfk1ks",
        "updates": 1
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 257375,
      "data": {
        "id": "91wwpzlcnmy0",
        "name": "Workflows delays in processing PROD2",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-11-03T12:21:13.32-05:00",
        "resolved": "2026-11-03T13:30:55.245-05:00",
        "url": "https://stspg.io/7nqgkrq3x4ff",
        "components": [
          "Workflow"
        ],
        "updates": 4
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 257375,
      "data": {
        "id": "nspp539dxsv3",
        "name": "[Kustomer Voice] Unable to Dial Outbound Calls - All PRODS",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-09-09T15:25:29.453-04:00",
        "resolved": "2026-09-09T15:52:08.604-04:00",
        "url": "https://stspg.io/pvs6npy0q0zj",
        "components": [
          "Kustomer Voice"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 257375,
      "data": {
        "id": "x5bf49hdf3s4",
        "name": "kustomer.help Default Domain – Visibility Issue – ALL PRODs",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-09-08T09:23:00.131-04:00",
        "resolved": "2026-09-08T09:39:02.271-04:00",
        "url": "https://stspg.io/4jvkzxd0krwh",
        "components": [
          "CSAT",
          "CSAT",
          "CSAT",
          "Knowledge base",
          "Knowledge base",
          "Knowledge base"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 257375,
      "data": {
        "id": "8l2cbp53ppfh",
        "name": "Reported Third Party Event - [PubNub]",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-08-25T09:51:38.624-04:00",
        "resolved": "2026-08-25T10:17:26.892-04:00",
        "url": "https://stspg.io/1t65h6n2rfvx",
        "components": [
          "Channel - Chat",
          "Notifications",
          "Tracking",
          "PubNub",
          "Web Client"
        ],
        "updates": 2
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 257375,
      "data": {
        "id": "xyz5b4bdsxv9",
        "name": "Issues with Text Editor with typing, pasting, \u0026 adding shortcuts PROD1, PROD2, and PROD4",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-07-30T13:43:59.586-04:00",
        "resolved": "2026-07-30T15:15:26.673-04:00",
        "url": "https://stspg.io/95dw616df83d",
        "components": [
          "Web Client",
          "Web Client",
          "Web Client"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 257375,
      "data": {
        "id": "5bcmgp4trc9y",
        "name": "Platform Events Service Disruption (PROD1)",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-07-25T21:13:28.496-04:00",
        "resolved": "2026-07-26T00:34:49.125-04:00",
        "url": "https://stspg.io/m5pl3lfgn01k",
        "components": [
          "API",
          "Channel - Chat",
          "Channel - Email",
          "Events / Audit Log",
          "Workflow"
        ],
        "updates": 5
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 257375,
      "data": {
        "id": "qbn5146pry5h",
        "name": "MessageBird - unable to send outbound replies PROD 1",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-06-25T18:24:10.869-04:00",
        "resolved": "2026-06-25T19:30:56.664-04:00",
        "url": "https://stspg.io/c2t4lzbjbtnk",
        "components": [
          "Channel - Chat"
        ],
        "updates": 5
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 257375,
      "data": {
        "id": "gslc5mr45yz0",
        "name": "[Whatsapp] Outbound Message Delivery Disruption [ALL PRODs]",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-06-12T10:31:41-04:00",
        "resolved": "2026-06-12T17:38:21.403-04:00",
        "url": "https://stspg.io/w6wkjkhmzx41",
        "components": [
          "Channel - WhatsApp"
        ],
        "updates": 6
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 257375,
      "data": {
        "id": "4x4v2c7wwvrh",
        "name": "[Channels] [Platform Latency] [Prods 1 and 2]",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-06-09T10:00:01.259-04:00",
        "resolved": "2026-06-09T11:18:07.508-04:00",
        "url": "https://stspg.io/94xzw53k91f8",
        "components": [
          "Channel - Chat",
          "Channel - Chat",
          "Channel - Email",
          "Channel - Email"
        ],
        "updates": 3
      }
    }
  ]
}