Snapshot 261763
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"components": [
"b3cmpd88ts4l",
"8qvpqzh65jn6",
"8ysmjdxlb93c",
"y9zzwh5h4tnz",
"ltkhrcvj7y1c",
"x2sht2qj6bbg",
"9kcvvg52nsbl",
"50xtl99065rs"
],
"created_at": "2025-02-19T08:19:48.097+01:00",
"description": null,
"group_id": null,
"id": "sfbjmfztp8k8",
"name": "Tibber App",
"page_id": "5yq2fhgh0sfy",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2025-11-17T15:28:32.133+01:00"
},
{
"components": [
"f1w409lj875k",
"c4fp55lkrs5x",
"b7wmd57n6mkb",
"qv80tj71s363",
"tbmpwsy44c9d",
"5k848s31f9q9"
],
"created_at": "2025-11-17T15:26:49.048+01:00",
"description": null,
"group_id": null,
"id": "dw8mg5s38r0k",
"name": "Smart services",
"page_id": "5yq2fhgh0sfy",
"position": 2,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2025-11-17T15:28:32.146+01:00"
},
{
"components": [
"h7prt8vcmld5",
"sx9ljdwfqs2g",
"0x83lx22hsww",
"718msdbh5qrs",
"4skft36pgyp0",
"bmpz1t88p1dn",
"hwyvxw05sr45",
"syhq58f2mr4j",
"czdfwmqmzsmt",
"7dd9y2px0sks",
"535l4szjqfvc",
"m7lb2dvhjyq7",
"rczkyln0nr4h",
"33n0dwhqljkc",
"ktt7c4nf0tr9",
"t1skrx56mxzc",
"nczxv2gdpdl0",
"kxz98npnp0hd",
"28yz57j59v28",
"bm78hlf8k6yt",
"x0wp6800mxcf",
"nd6x4fzllmhs",
"t5vk63h4m7vv",
"09pxr59qk713",
"4zm4n000w25w",
"kcvb1x0hh7yl",
"swf64my5g1h3",
"9yc3zggnf3xl",
"dx8fxz0mdzbt",
"vjtfngxh53k1",
"9c7w2qkpn2dd",
"lqfdph7wg91d",
"tkskn5d9lmkm",
"fsxhtc59hn0y",
"qq9zkbm8fz3p",
"76stb7tt7cm6",
"81r5zx18zqvp",
"gd641rwxg632",
"h9sssdc26bxm",
"vxf20rqd2dl4",
"bmffq7d226bt",
"fm0trv3bhmbr",
"8q010fhz6rjp",
"ksd4898y0tk4",
"twsdb3v2n41b",
"w0lpsdyctbhn",
"8w7nqh01c70c",
"c5m8fmp2t015"
],
"created_at": "2020-12-07T08:20:45.324+01:00",
"description": "Currently known status of all power-ups connected to Tibber",
"group_id": null,
"id": "kw0jc75202yz",
"name": "Power-Ups",
"page_id": "5yq2fhgh0sfy",
"position": 3,
"showcase": false,
"start_date": null,
"status": "partial_outage",
"updated_at": "2025-11-17T15:28:32.161+01:00"
},
{
"components": [
"2m1h1bglb0l9",
"3cmjk7h7yrwm"
],
"created_at": "2026-01-08T14:20:31.828+01:00",
"description": null,
"group_id": null,
"id": "rt9m3dbmhkz2",
"name": "Tibber Web",
"page_id": "5yq2fhgh0sfy",
"position": 4,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-08T14:21:57.975+01:00"
},
{
"components": [
"gmt4nf47yzds",
"5bs8qzdqr6s4"
],
"created_at": "2020-12-11T08:19:23.549+01:00",
"description": "External APIs including the developer, and partner APIs.",
"group_id": null,
"id": "xydxqs882hhj",
"name": "APIs",
"page_id": "5yq2fhgh0sfy",
"position": 5,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-08T14:21:57.987+01:00"
},
{
"components": [
"59w652vyxbsj",
"tpwdz7n9nvlp",
"j34h3dmzn283",
"k107180kj52c",
"hqx3k7t2zrzq",
"zwgnh8zrrdnj",
"gr7bnv89mhxp",
"00bw38r2fjv5",
"mfpt8fbsv51h"
],
"created_at": "2025-02-19T08:23:01.901+01:00",
"description": null,
"group_id": null,
"id": "yjfwdvc7jjtl",
"name": "External API",
"page_id": "5yq2fhgh0sfy",
"position": 6,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-08T14:21:58.025+01:00"
}
],
"incidents": [
{
"components": [
{
"created_at": "2025-11-04T16:57:49.903+01:00",
"description": null,
"group_id": "kw0jc75202yz",
"id": "81r5zx18zqvp",
"name": "Tibber Bridge",
"page_id": "5yq2fhgh0sfy",
"position": 37,
"showcase": true,
"start_date": "2025-11-04T00:00:00.000+01:00",
"status": "operational",
"updated_at": "2026-11-12T15:56:12.331+01:00"
},
{
"created_at": "2020-12-07T08:29:47.256+01:00",
"description": "Tibber Power-Up Integration including Tibber Pulse.",
"group_id": "kw0jc75202yz",
"id": "gd641rwxg632",
"name": "Tibber Pulse",
"page_id": "5yq2fhgh0sfy",
"position": 38,
"showcase": true,
"start_date": "2020-12-07T00:00:00.000+01:00",
"status": "operational",
"updated_at": "2026-11-12T15:56:12.357+01:00"
}
],
"created_at": "2026-11-12T15:46:35.490+01:00",
"id": "r3yj0ngvn8pl",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "81r5zx18zqvp",
"name": "Power-Ups - Tibber Bridge",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "gd641rwxg632",
"name": "Power-Ups - Tibber Pulse",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2026-11-12T15:56:12.396+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-12T15:56:12.396+01:00",
"id": "n3dbpvj3k9f1",
"incident_id": "r3yj0ngvn8pl",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-12T15:56:12.396+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "81r5zx18zqvp",
"name": "Power-Ups - Tibber Bridge",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "gd641rwxg632",
"name": "Power-Ups - Tibber Pulse",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-11-12T15:49:40.776+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-12T15:49:40.776+01:00",
"id": "v8lmhxlth7v5",
"incident_id": "r3yj0ngvn8pl",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-12T15:49:40.776+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "81r5zx18zqvp",
"name": "Power-Ups - Tibber Bridge",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "gd641rwxg632",
"name": "Power-Ups - Tibber Pulse",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are currently investigating this issue.",
"created_at": "2026-11-12T15:46:35.737+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-12T15:46:35.737+01:00",
"id": "9nv2482xspsk",
"incident_id": "r3yj0ngvn8pl",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-12T15:46:35.737+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-11-12T15:56:12.396+01:00",
"name": "🔴 Pulse \u0026 Bridge - issues processing data",
"page_id": "5yq2fhgh0sfy",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": null,
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/93gt9z7826jr",
"started_at": "2026-11-12T15:46:35.477+01:00",
"status": "monitoring",
"updated_at": "2026-11-12T15:56:12.421+01:00"
},
{
"components": [
{
"created_at": "2026-03-31T16:52:20.859+02:00",
"description": null,
"group_id": "sfbjmfztp8k8",
"id": "8ysmjdxlb93c",
"name": "iOS app",
"page_id": "5yq2fhgh0sfy",
"position": 3,
"showcase": false,
"start_date": "2026-03-31T00:00:00.000+02:00",
"status": "operational",
"updated_at": "2026-08-19T14:12:32.280+02:00"
}
],
"created_at": "2026-10-22T09:42:28.355+02:00",
"id": "4n9kccqc886h",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "8ysmjdxlb93c",
"name": "Tibber App - iOS app",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-11-11T16:44:01.911+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-11T16:44:01.911+01:00",
"id": "jgch3x6dpmsq",
"incident_id": "4n9kccqc886h",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-11T16:44:01.911+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "8ysmjdxlb93c",
"name": "Tibber App - iOS app",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "A fix has been implemented in iOS versio 26.44.0 which is now available in the App Store. We will monitor the results.",
"created_at": "2026-11-05T09:24:46.225+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-05T09:24:46.225+01:00",
"id": "20hzndkjy30z",
"incident_id": "4n9kccqc886h",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-05T09:24:46.225+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "8ysmjdxlb93c",
"name": "Tibber App - iOS app",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Some users may see an error message after an automatic or manual app update, stating that we are experiencing login issues. This message is incorrect and is caused by a bug.\n\nWorkaround: Tap the log out button and log in again. The app should then work as expected.\n\nOur developers are investigating the issue to prevent it from happening again.\nWe apologize for the inconvenience.",
"created_at": "2026-10-22T09:42:28.410+02:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-22T09:42:28.410+02:00",
"id": "1d6nrgcypbss",
"incident_id": "4n9kccqc886h",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-22T09:42:28.410+02:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-11-05T09:24:46.225+01:00",
"name": "🟡 Tibber App - incorrect error message on iOS app after app update",
"page_id": "5yq2fhgh0sfy",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-11-11T16:44:01.911+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/gvt1s7906np4",
"started_at": "2026-10-22T09:42:28.346+02:00",
"status": "resolved",
"updated_at": "2026-11-11T16:44:01.945+01:00"
},
{
"components": [
{
"created_at": "2024-11-26T14:24:54.023+01:00",
"description": null,
"group_id": "kw0jc75202yz",
"id": "czdfwmqmzsmt",
"name": "Ford",
"page_id": "5yq2fhgh0sfy",
"position": 9,
"showcase": true,
"start_date": "2024-09-01T00:00:00.000+02:00",
"status": "operational",
"updated_at": "2026-11-09T16:28:48.091+01:00"
}
],
"created_at": "2026-11-08T23:11:02.312+01:00",
"id": "6gq7y6vck198",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "czdfwmqmzsmt",
"name": "Power-Ups - Ford",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The issue with the Ford API is back. It comes and goes. Stay tuned for updates.",
"created_at": "2026-11-09T22:33:44.387+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-09T22:33:44.000+01:00",
"id": "77djt0qdn2hn",
"incident_id": "6gq7y6vck198",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-09T22:33:58.744+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "czdfwmqmzsmt",
"name": "Power-Ups - Ford",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2026-11-09T16:28:48.143+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-09T16:28:48.143+01:00",
"id": "fvscl38spl0y",
"incident_id": "6gq7y6vck198",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-09T16:28:48.143+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "czdfwmqmzsmt",
"name": "Power-Ups - Ford",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We are currently unable to control Ford vehicles or receive updated vehicle data due to an issue with the Ford platform.\nIt is also not possible to pair cars from Ford to Tibber due to this issue.\n\nIf you have a connected charger, we recommend temporarily adding your car as a non-integrated vehicle so you can continue using Smart Charging.\n\nWe will update this message as soon as we have more information.",
"created_at": "2026-11-08T23:11:02.428+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-08T23:11:02.428+01:00",
"id": "zd0ddn91rlnx",
"incident_id": "6gq7y6vck198",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-08T23:11:02.428+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-11-09T16:28:48.143+01:00",
"name": "🔴 Ford - unable to get data from and control Ford vehicles, and not possible to add Ford-cars to Tibber.",
"page_id": "5yq2fhgh0sfy",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": null,
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/m51fnpzdzyv2",
"started_at": "2026-11-08T23:11:02.286+01:00",
"status": "identified",
"updated_at": "2026-11-09T22:33:58.746+01:00"
},
{
"components": [
{
"created_at": "2024-11-26T14:24:54.023+01:00",
"description": null,
"group_id": "kw0jc75202yz",
"id": "czdfwmqmzsmt",
"name": "Ford",
"page_id": "5yq2fhgh0sfy",
"position": 9,
"showcase": true,
"start_date": "2024-09-01T00:00:00.000+02:00",
"status": "operational",
"updated_at": "2026-11-09T16:28:48.091+01:00"
}
],
"created_at": "2026-11-07T07:31:18.000+01:00",
"id": "mks17r77bhk0",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "czdfwmqmzsmt",
"name": "Power-Ups - Ford",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-11-08T20:33:01.454+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-08T20:33:01.454+01:00",
"id": "bvjqw18xk0ym",
"incident_id": "mks17r77bhk0",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-08T20:33:01.454+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "czdfwmqmzsmt",
"name": "Power-Ups - Ford",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We are currently unable to control Ford vehicles or receive updated vehicle data due to an issue with the Ford platform.\nIt is also not possible to pair cars from Ford to Tibber due to this issue.\n\nIf you have a connected charger, we recommend temporarily adding your car as a non-integrated vehicle so you can continue using Smart Charging.\n\nWe will update this message as soon as we have more information.",
"created_at": "2026-11-07T07:31:18.484+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-07T07:31:18.000+01:00",
"id": "1g6qqn1nwcjl",
"incident_id": "mks17r77bhk0",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-07T09:14:12.516+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "🔴 Ford - unable to get data from and control Ford vehicles, and not possible to add Ford-cars to Tibber.",
"page_id": "5yq2fhgh0sfy",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-11-08T20:33:01.454+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/mmzpm8j4pr1t",
"started_at": "2026-11-07T07:31:18.000+01:00",
"status": "resolved",
"updated_at": "2026-11-08T20:33:01.478+01:00"
},
{
"components": [
{
"created_at": "2025-02-19T08:20:47.635+01:00",
"description": "Systems for analytics and consumption related to Tibber-app",
"group_id": "sfbjmfztp8k8",
"id": "y9zzwh5h4tnz",
"name": "Analytics",
"page_id": "5yq2fhgh0sfy",
"position": 4,
"showcase": false,
"start_date": "2025-02-19T00:00:00.000+01:00",
"status": "operational",
"updated_at": "2026-11-09T07:56:33.408+01:00"
}
],
"created_at": "2026-11-08T11:17:23.988+01:00",
"id": "9pyh96x0dd7y",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "Due to a delay in data processing, the Analytics page did not load for some customers with Grid Rewards.\n\nWe have implemented a workaround, and Analytics is loading again. As a result, the amounts shown on the Grid Rewards screen [and the Grid Rewards widget on the start screen] are currently delayed by around two days.\n\nThis only affects how quickly the data is shown in the app. Your earned Grid Rewards are still calculated correctly for every activation. We are working on a permanent solution to restore the normal update frequency as soon as possible.",
"created_at": "2026-11-09T07:56:33.449+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-09T07:56:33.449+01:00",
"id": "cl5znw5g2j15",
"incident_id": "9pyh96x0dd7y",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-09T07:56:33.449+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "Some data is missing in the app right now. This can affect Analysis, the Consumption widget, Average price widget and your Grid Rewards history. Your data will show up again once this is fixed.\n\nWe're looking into it and will share an update as soon as we have more informaion.",
"created_at": "2026-11-08T11:17:24.127+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-08T11:17:24.127+01:00",
"id": "05jtl7rfg1y6",
"incident_id": "9pyh96x0dd7y",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-08T11:17:24.127+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "🟠 Analytics - Data not loading",
"page_id": "5yq2fhgh0sfy",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": null,
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/4868t68c1rw5",
"started_at": "2026-11-08T11:17:23.975+01:00",
"status": "identified",
"updated_at": "2026-11-09T07:56:33.451+01:00"
},
{
"components": [
{
"created_at": "2025-02-19T08:20:47.635+01:00",
"description": "Systems for analytics and consumption related to Tibber-app",
"group_id": "sfbjmfztp8k8",
"id": "y9zzwh5h4tnz",
"name": "Analytics",
"page_id": "5yq2fhgh0sfy",
"position": 4,
"showcase": false,
"start_date": "2025-02-19T00:00:00.000+01:00",
"status": "operational",
"updated_at": "2026-11-09T07:56:33.408+01:00"
}
],
"created_at": "2026-11-06T15:11:08.929+01:00",
"id": "fm0vvqr9v2kf",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The grid operator has resolved the disruption affecting GPRS meters in the Enexis, Coteq and Rendo network areas, and has cleared its backlog. We have now requested all missing meter readings. \n\nIt can take up to 48 hours for us to receive and process them. During this time, the estimated values shown in the Analysis section of the app will gradually be replaced by your actual consumption. You don’t need to do anything. We’ll post a final update once all data has been processed.",
"created_at": "2026-11-12T14:45:19.370+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-12T14:45:19.370+01:00",
"id": "blds2v5dbw4x",
"incident_id": "fm0vvqr9v2kf",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-12T14:45:19.370+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The grid operators have fixed the fault that stopped GPRS meters from being read in the Enexis, Coteq and Rendo network areas. However, the readings missed during the outage are still being processed, so meter data from these areas may still be delayed or missing in the Analysis section of the Tibber app.\n\nTo avoid overloading their systems, the grid operator has asked suppliers not to request the missing readings until this backlog is cleared. We’ll retrieve them as soon as we’re allowed to, and they’ll then show up in the app automatically.\n\nWe’ll share an new update tomorrow.",
"created_at": "2026-11-11T09:26:59.595+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-11T09:26:59.000+01:00",
"id": "ly9fffckygn7",
"incident_id": "fm0vvqr9v2kf",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-11T09:27:36.642+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The previously reported disruption to the reading of (GPRS) meters in the network areas of Enexis, Coteq and Rendo has not yet been resolved. The network operators are actively working on a solution.\n\nWhat does this mean?\nAs a result, meter data from the affected network areas is still either unavailable or available later than usual.\n\nWhen will we provide an update?\nAt present, it is not yet known when the disruption will be resolved. We will inform you again as soon as new information becomes available.",
"created_at": "2026-11-09T12:48:10.984+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-09T12:48:10.000+01:00",
"id": "x5py13zdzz01",
"incident_id": "fm0vvqr9v2kf",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-09T13:32:12.540+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We're still waiting for an update from the grid operators, which we expect to receive later this morning.",
"created_at": "2026-11-09T10:36:12.692+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-09T10:36:12.692+01:00",
"id": "c9p52z59ycqb",
"incident_id": "fm0vvqr9v2kf",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-09T10:36:12.692+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We’re currently experiencing delays in receiving meter data from GPRS meters in the Enexis, Coteq and Rendo network areas.\n\nIf you're affected, your electricity consumption data may be delayed or temporarily unavailable in the Analysis section of the Tibber app.\n\nThe issue originates with the grid operators, and we're waiting for a resolution. We'll share an update by Monday at 11:00 AM at the latest, or sooner if new information becomes available.",
"created_at": "2026-11-06T15:11:08.992+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-06T15:11:08.992+01:00",
"id": "qqccn68wjg2v",
"incident_id": "fm0vvqr9v2kf",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-06T15:11:08.992+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-11-09T10:36:12.692+01:00",
"name": "🟠 Delayed meter data in the Netherlands",
"page_id": "5yq2fhgh0sfy",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": "[]",
"resolved_at": null,
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/rj2qdzsjf6m1",
"started_at": "2026-11-09T12:48:10.000+01:00",
"status": "monitoring",
"updated_at": "2026-11-12T14:45:19.373+01:00"
},
{
"components": [
{
"created_at": "2025-02-19T08:20:47.635+01:00",
"description": "Systems for analytics and consumption related to Tibber-app",
"group_id": "sfbjmfztp8k8",
"id": "y9zzwh5h4tnz",
"name": "Analytics",
"page_id": "5yq2fhgh0sfy",
"position": 4,
"showcase": false,
"start_date": "2025-02-19T00:00:00.000+01:00",
"status": "operational",
"updated_at": "2026-11-09T07:56:33.408+01:00"
}
],
"created_at": "2026-11-05T07:02:42.000+01:00",
"id": "lv2zpk9vfsp3",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-11-05T16:31:12.968+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-05T16:31:12.968+01:00",
"id": "3gcw4n7wxjy3",
"incident_id": "lv2zpk9vfsp3",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-05T16:31:12.968+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2026-11-05T10:39:17.134+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-05T10:39:17.134+01:00",
"id": "1559x4d8xzfc",
"incident_id": "lv2zpk9vfsp3",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-05T10:39:17.134+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-11-05T09:22:40.965+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-05T09:22:40.965+01:00",
"id": "771z63029r2p",
"incident_id": "lv2zpk9vfsp3",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-05T09:22:40.965+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Some users are experiencing issues where the Cost and Average Price widgets, the Analytics screen. vehicle and charger monthly consumption, and grid rewards are not displaying any data.\n\nWe are investigating the cause and will provide an update as soon as we have more information.",
"created_at": "2026-11-05T07:02:42.921+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-05T07:02:42.000+01:00",
"id": "6b9jqpr0k06r",
"incident_id": "lv2zpk9vfsp3",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-05T07:49:27.687+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-11-05T10:39:17.134+01:00",
"name": "🟠 Analytics - non loading analytics",
"page_id": "5yq2fhgh0sfy",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-11-05T16:31:12.968+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/78gzsysbc6vw",
"started_at": "2026-11-05T07:02:42.000+01:00",
"status": "resolved",
"updated_at": "2026-11-05T16:31:12.988+01:00"
},
{
"components": [
{
"created_at": "2025-02-19T08:20:47.635+01:00",
"description": "Systems for analytics and consumption related to Tibber-app",
"group_id": "sfbjmfztp8k8",
"id": "y9zzwh5h4tnz",
"name": "Analytics",
"page_id": "5yq2fhgh0sfy",
"position": 4,
"showcase": false,
"start_date": "2025-02-19T00:00:00.000+01:00",
"status": "operational",
"updated_at": "2026-11-09T07:56:33.408+01:00"
},
{
"created_at": "2022-10-17T14:08:22.941+02:00",
"description": null,
"group_id": "kw0jc75202yz",
"id": "bmpz1t88p1dn",
"name": "Discovergy",
"page_id": "5yq2fhgh0sfy",
"position": 6,
"showcase": true,
"start_date": "2022-01-01T00:00:00.000+01:00",
"status": "operational",
"updated_at": "2026-10-12T13:11:46.373+02:00"
}
],
"created_at": "2026-09-21T16:37:49.792+02:00",
"id": "t8fjj5x92glq",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "bmpz1t88p1dn",
"name": "Power-Ups - Discovergy",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-11-05T09:25:13.074+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-11-05T09:25:13.074+01:00",
"id": "n6ql306nc3fr",
"incident_id": "t8fjj5x92glq",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-05T09:25:13.074+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bmpz1t88p1dn",
"name": "Power-Ups - Discovergy",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "For most affected customers, we have received the correct data from Inexogy and have we replaced the incorrect data. Those customer will receive their invoice soon. \n\nFor the other customers we are still working together with Inexogy to get the right data.",
"created_at": "2026-10-12T13:11:46.412+02:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-12T13:11:46.412+02:00",
"id": "05cmzxs8wszm",
"incident_id": "t8fjj5x92glq",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-12T13:11:46.412+02:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bmpz1t88p1dn",
"name": "Power-Ups - Discovergy",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "y9zzwh5h4tnz",
"name": "Tibber App - Analytics",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Some German users might see a significant spike in their consumption value on the 10th and/or 11th of September.\n\nWe are investigating the issue and will provide an update once we have more information.",
"created_at": "2026-09-21T16:37:49.835+02:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-21T16:37:49.835+02:00",
"id": "16blk87rysrg",
"incident_id": "t8fjj5x92glq",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-21T16:37:49.835+02:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "🟡 Analytics - wrong consumption values Discovergy meter",
"page_id": "5yq2fhgh0sfy",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-11-05T09:25:13.074+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/jgsjq987hmc1",
"started_at": "2026-09-21T16:37:49.781+02:00",
"status": "resolved",
"updated_at": "2026-11-05T09:25:13.101+01:00"
},
{
"components": [
{
"created_at": "2019-12-12T17:28:20.228+01:00",
"description": "Component for general app-functionality.",
"group_id": "sfbjmfztp8k8",
"id": "b3cmpd88ts4l",
"name": "App (General)",
"page_id": "5yq2fhgh0sfy",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-10-28T09:09:06.801+01:00"
}
],
"created_at": "2026-10-01T13:27:08.000+02:00",
"id": "34n5yhch0pvm",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "b3cmpd88ts4l",
"name": "Tibber App - App (General)",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-10-28T09:09:19.682+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-28T09:09:19.682+01:00",
"id": "x5b6ttdzn2m1",
"incident_id": "34n5yhch0pvm",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-28T09:09:19.682+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b3cmpd88ts4l",
"name": "Tibber App - App (General)",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Our AI assistant is now answering incoming questions as soon as we receive them, while our human support team continues to work through the backlog as quickly as possible.",
"created_at": "2026-10-01T17:16:34.067+02:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-01T17:16:34.067+02:00",
"id": "f42z88gndh58",
"incident_id": "34n5yhch0pvm",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-01T17:16:34.067+02:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b3cmpd88ts4l",
"name": "Tibber App - App (General)",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Due to our transition to a new support platform, responses from our AI assistant and human support team may take longer than usual. Please rest assured that your question will be handled once the migration is complete and the backlog has been cleared.\n\nWe apologise for the delay and appreciate your patience.",
"created_at": "2026-10-01T13:27:08.973+02:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-01T13:27:08.000+02:00",
"id": "0xzdgbs05vwv",
"incident_id": "34n5yhch0pvm",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-01T13:28:36.492+02:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "🟡 Tibber support - transfer to a new support platform",
"page_id": "5yq2fhgh0sfy",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-10-28T09:09:19.682+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/f1dw2n5ktmy2",
"started_at": "2026-10-01T13:27:08.000+02:00",
"status": "resolved",
"updated_at": "2026-10-28T09:09:19.707+01:00"
},
{
"components": [
{
"created_at": "2019-12-12T17:28:20.228+01:00",
"description": "Component for general app-functionality.",
"group_id": "sfbjmfztp8k8",
"id": "b3cmpd88ts4l",
"name": "App (General)",
"page_id": "5yq2fhgh0sfy",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-10-28T09:09:06.801+01:00"
}
],
"created_at": "2026-10-27T10:52:31.134+01:00",
"id": "53y26ph956m8",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "b3cmpd88ts4l",
"name": "Tibber App - App (General)",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-10-28T09:09:06.849+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-28T09:09:06.849+01:00",
"id": "2sck064q259t",
"incident_id": "53y26ph956m8",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-28T09:09:06.849+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b3cmpd88ts4l",
"name": "Tibber App - App (General)",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "We are currently investigating this issue.",
"created_at": "2026-10-27T10:52:31.252+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-27T10:52:31.252+01:00",
"id": "gltqzfj0sx4v",
"incident_id": "53y26ph956m8",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-27T10:52:31.252+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Tibber App: Unable to load the widgets in the app for some customers",
"page_id": "5yq2fhgh0sfy",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-10-28T09:09:06.849+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/w996vbs4f628",
"started_at": "2026-10-27T10:52:31.124+01:00",
"status": "resolved",
"updated_at": "2026-10-28T09:09:06.873+01:00"
}
],
"page": {
"id": "5yq2fhgh0sfy",
"name": "Tibber",
"url": "https://status.tibber.com"
},
"status": {
"description": "Minor Service Outage",
"indicator": "minor"
}
}