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Legal
Sub-processors
Last updated: November 11th, 2026
Get Lago Corp. ("Lago") engages the following sub-processors to process personal data on behalf of our customers in connection with the Lago billing platform. This list is maintained in accordance with our Data Processing Agreement (DPA) and EU Standard Contractual Clauses (SCCs).
Lago will notify customers of any changes to this list in accordance with the terms of the applicable DPA.
Sub-processor Purpose Location
Amazon Web Services, Inc. (AWS) Cloud hosting, compute, storage, database, caching, and networking infrastructure, and delivery of emails sent on behalf of customers (such as invoices, credit notes and payment receipts) through Amazon SES. Processes customer account data, billing events, usage records, and email recipient addresses and message content. United States or EU, depending on customer datacenter election
ClickHouse, Inc. Analytics database for usage metering and event aggregation. Processes usage events and metering data. United States or EU, depending on customer datacenter election
RisingWave Labs, Inc. Managed stream processing (RisingWave Cloud) for real-time usage and wallet balance computation. Processes usage events and replicated billing data such as customer, subscription, plan, and wallet records. EU
Nango, Inc. Integration platform — Lago builds connectors on top of the Nango API to sync customer account data, invoice data, and CRM records with third-party systems (e.g., HubSpot, Xero, NetSuite, Avalara, Anrok). Only activated if the customer uses a supported integration. United States
Peaberry Software, Inc. (Customer.io) Delivery of Lago's own product and lifecycle communications to its customers. Does not deliver emails sent on behalf of customers. Processes email addresses and customer identifiers. United States
Pylon Labs, Inc. Customer support ticketing and communication. Processes customer contact information and support request content. United States
Functional Software, Inc. (Sentry) Application error tracking and performance monitoring. May process user identifiers and IP addresses in error traces. United States or EU, depending on customer datacenter election
Mistral AI AI model inference for platform features. May process customer billing data and usage patterns. France
incident.io Ltd Incident management, alerting, and on-call scheduling. Processes internal operational data only. EU (Belgium)
Amazon Web Services, Inc. (AWS)
Cloud hosting, compute, storage, database, caching, and networking infrastructure, and delivery of emails sent on behalf of customers (such as invoices, credit notes and payment receipts) through Amazon SES. Processes customer account data, billing events, usage records, and email recipient addresses and message content.
United States or EU, depending on customer datacenter election
ClickHouse, Inc.
Analytics database for usage metering and event aggregation. Processes usage events and metering data.
United States or EU, depending on customer datacenter election
RisingWave Labs, Inc.
Managed stream processing (RisingWave Cloud) for real-time usage and wallet balance computation. Processes usage events and replicated billing data such as customer, subscription, plan, and wallet records.
EU
Nango, Inc.
Integration platform — Lago builds connectors on top of the Nango API to sync customer account data, invoice data, and CRM records with third-party systems (e.g., HubSpot, Xero, NetSuite, Avalara, Anrok). Only activated if the customer uses a supported integration.
United States
Peaberry Software, Inc. (Customer.io)
Delivery of Lago's own product and lifecycle communications to its customers. Does not deliver emails sent on behalf of customers. Processes email addresses and customer identifiers.
United States
Pylon Labs, Inc.
Customer support ticketing and communication. Processes customer contact information and support request content.
United States
Functional Software, Inc. (Sentry)
Application error tracking and performance monitoring. May process user identifiers and IP addresses in error traces.
United States or EU, depending on customer datacenter election
Mistral AI
AI model inference for platform features. May process customer billing data and usage patterns.
France
incident.io Ltd
Incident management, alerting, and on-call scheduling. Processes internal operational data only.
EU (Belgium)
Questions
If you have questions about our sub-processors or data processing practices, please contact us at security@getlago.com.
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