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Skip to navigationSkip to main content Opens in new tab |Count's Trust Center Count Count Technologies Ltd (“Count”) is a collaborative data analytics platform to help data teams to solve problems faster. The Count platform is based around the concept of a virtual whiteboard which allows teams to collaborate and build data assets together in real time. Customers with paid subscriptions can request a copy of Count's SOC2 compliance audit report by contacting the email below. See also https://count.co/legal/securityOpens in new tab. [email protected] Privacy Policy Subprocessors Google Cloud Platform • Count's cloud platform provider and email server provider EU/US Data processed: Account data + Application data Location: eu.count.co (EU) app.count.co (US) Privacy policy: https://cloud.google.com/terms/cloud-privacy-noticeOpens in new tab Pylon • Customer operations platform provider. US Data Processed: Communication data. Count leverages Pylon to provide unified customer support across all communication channels. Application data containing personal data is optionally processed if sent by the user (e.g. screenshots of application containing Personal data). Count encourages users not to send sensitive information in this way. Trust platform: https://trust.usepylon.com/Opens in new tab Salesforce • CRM software US Communication and app notifications (Slack): Count's internal, external, and community messaging platform provider. Application data containing personal data is optionally processed if sent by the user (e.g. screenshots of count.co application containing Personal data). Count encourages users not to send sensitive information in this way. Users may optionally set up a Slack integration within Count for the purpose of app notifications e.g. notifications of sharing and commenting. Slack app notifications may optionally include application data containing personal data if the user creates a canvas alert containing Personal data. Users may choose to use email/intercom support instead of slack. Privacy policy: https://slack.com/intl/en-gb/trust/privacy/privacy-policOpens in new taby DPA: https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/data-processing-addendum.pdfOpens in new tab Sentry • Cloud monitoring EU Privacy policy: https://sentry.io/privacy/Opens in new tab DPA: https://sentry.io/legal/dpa/Opens in new tab OpenAI • In-app AI services provider US This subprocessor has two modes of operation: Disabled: No data is processed by Count AI providers. Enabled: Row-level query data, dynamic text, CSVs, and other content (e.g. Canvas objects, query metadata, Catalog definitions) may be processed. Your chosen mode can be configured in your Workspace AI settings. Privacy policy: https://openai.com/en-GB/policies/eu-privacy-policy/Opens in new tab DPA: https://openai.com/policies/data-processing-addendum/Opens in new tab Sendgrid • Communication platform EU Count’s application email server provider for app based email notification and alerts. Email messages may be sent to the user e.g. notifications of sharing and commenting. Email messages may optionally include Personal data if the user creates a canvas alert containing Personal data. Privacy policy: https://www.twilio.com/en-us/legal/privacyOpens in new tab DPA: https://www.twilio.com/en-us/legal/data-protection-addendumOpens in new tab Anthropic • In-app AI services provider US This subprocessor has two modes of operation: Disabled: No data is processed by Count AI providers. Enabled: Row-level query data, dynamic text, CSVs, and other content (e.g. Canvas objects, query metadata, Catalog definitions) may be processed. Your chosen mode can be configured in your Workspace AI settings. Privacy policy: https://www.anthropic.com/legal/privacyOpens in new tab DPA: https://www.anthropic.com/legal/data-processing-addendumOpens in new tab Cloudflare • Count’s Python Request worker provider EU,US (Customer traffic is processed globally at the data center closest to the tenant) Data processed: Requests sent to https://learn.count.co/docs/python-cellsOpens in new tab Privacy policy: https://www.cloudflare.com/en-gb/privacypolicy/Opens in new tab GDPR policy: https://www.cloudflare.com/en-gb/trust-hub/gdpr/Opens in new tab Microsoft 365 • Communication and app notifications (Teams) US Count's internal and external messaging platform provider. Application data containing personal data is optionally processed if sent by the user (e.g. screenshots of count.co application containing Personal data). Count encourages users not to send sensitive information in this way. Users may optionally set up a Microsoft Teams integration within Count for the purpose of app notifications e.g. notifications of sharing and commenting. Microsoft Teams app notifications may optionally include application data containing personal data if the user creates a canvas alert containing Personal data. Privacy statement: https://www.microsoft.com/en-gb/privacy/privacystatementOpens in new tab Brave • In-app Web Search provider for AI services US Data processed: This sub-processor has two modes of operation: Disabled: No data is processed by Brave. (Default for workspaces created before 23rd July 2026) Enabled: Search queries, dynamic text, and context required for web-search grounding may be processed when using AI-driven search features. Your chosen mode can be configured in your Workspace AI settings. Privacy policy: https://brave.com/privacy/Opens in new tab 1-10 of 11 results Showresults per page All subprocessors Google Cloud Platform Data processed: Account data + Application data Location: eu.count.co (EU) app.count.co (US) Privacy policy: https://cloud.google.com/terms/cloud-privacy-notice Count's cloud platform provider and email server provider EU/US cloud.google.com Pylon Data Processed: Communication data. Count leverages Pylon to provide unified customer support across all communication channels. Application data containing personal data is optionally processed if sent by the user (e.g. screenshots of application containing Personal data). Count encourages users not to send sensitive information in this way. Trust platform: https://trust.usepylon.com/ Customer operations platform provider. US https://usepylon.com/ Salesforce Communication and app notifications (Slack): Count's internal, external, and community messaging platform provider. Application data containing personal data is optionally processed if sent by the user (e.g. screenshots of count.co application containing Personal data). Count encourages users not to send sensitive information in this way. Users may optionally set up a Slack integration within Count for the purpose of app notifications e.g. notifications of sharing and commenting. Slack app notifications may optionally include application data containing personal data if the user creates a canvas alert containing Personal data. Users may choose to use email/intercom support instead of slack. Privacy policy: [https://slack.com/intl/en-gb/trust/privacy/privacy-polic](https://slack.com/intl/en-gb/trust/privacy/privacy-policy)y DPA: [https://www.salesforce.com/content/dam/web/en\_us/www/documents/legal/Agreements/data-processing-addendum.pdf](https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/data-processing-addendum.pdf) CRM software US https://www.salesforce.com/ Sentry Privacy policy: [https://sentry.io/privacy/](https://sentry.io/privacy/) DPA: [https://sentry.io/legal/dpa/](https://sentry.io/legal/dpa/) Cloud monitoring EU https://sentry.io/ OpenAI This subprocessor has two modes of operation: - Disabled: No data is processed by Count AI providers. - Enabled: Row-level query data, dynamic text, CSVs, and other content (e.g. Canvas objects, query metadata, Catalog definitions) may be processed. Your chosen mode can be configured in your Workspace AI settings. Privacy policy: [https://openai.com/en-GB/policies/eu-privacy-policy/](https://openai.com/en-GB/policies/eu-privacy-policy/) DPA: [https://openai.com/policies/data-processing-addendum/](https://openai.com/policies/data-processing-addendum/) In-app AI services provider US https://openai.com/ Sendgrid Count’s application email server provider for app based email notification and alerts. Email messages may be sent to the user e.g. notifications of sharing and commenting. Email messages may optionally include Personal data if the user creates a canvas alert containing Personal data. Privacy policy: [https://www.twilio.com/en-us/legal/privacy](https://www.twilio.com/en-us/legal/privacy) DPA: [https://www.twilio.com/en-us/legal/data-protection-addendum](https://www.twilio.com/en-us/legal/data-protection-addendum) Communication platform EU https://sendgrid.com/ Anthropic This subprocessor has two modes of operation: - Disabled: No data is processed by Count AI providers. - Enabled: Row-level query data, dynamic text, CSVs, and other content (e.g. Canvas objects, query metadata, Catalog definitions) may be processed. Your chosen mode can be configured in your Workspace AI settings. Privacy policy: https://www.anthropic.com/legal/privacy DPA: https://www.anthropic.com/legal/data-processing-addendum In-app AI services provider US https://www.anthropic.com/ Cloudflare Data processed: Requests sent to https://learn.count.co/docs/python-cells Privacy policy: https://www.cloudflare.com/en-gb/privacypolicy/ GDPR policy: https://www.cloudflare.com/en-gb/trust-hub/gdpr/ Count’s Python Request worker provider EU,US (Customer traffic is processed globally at the data center closest to the tenant) https://www.cloudflare.com/ Microsoft 365 Count's internal and external messaging platform provider. Application data containing personal data is optionally processed if sent by the user (e.g. screenshots of count.co application containing Personal data). Count encourages users not to send sensitive information in this way. Users may optionally set up a Microsoft Teams integration within Count for the purpose of app notifications e.g. notifications of sharing and commenting. Microsoft Teams app notifications may optionally include application data containing personal data if the user creates a canvas alert containing Personal data. Privacy statement: https://www.microsoft.com/en-gb/privacy/privacystatement Communication and app notifications (Teams) US https://microsoft.com Brave Data processed: This sub-processor has two modes of operation: - Disabled: No data is processed by Brave. (Default for workspaces created before 23rd July 2026) - Enabled: Search queries, dynamic text, and context required for web-search grounding may be processed when using AI-driven search features. Your chosen mode can be configured in your Workspace AI settings. Privacy policy: [https://brave.com/privacy/](https://brave.com/privacy/) In-app Web Search provider for AI services US brave.com Fireworks This subprocessor has two modes of operation: - Disabled: No data is processed by Count AI providers. (Default for workspaces created before 23rd July 2026) - Enabled: Row-level query data, dynamic text, CSVs, and other content (e.g. Canvas objects, query metadata, Catalog definitions) may be processed. Your chosen mode can be configured in your Workspace AI settings. Privacy policy: https://fireworks.ai/privacy DPA: https://fireworks.ai/dpa In-app AI services provider US fireworks.ai