Third Party Index

Count

count.co

Subprocessors

11 third parties. CSV · Atom

NamePurposeLocationListed since
Anthropic AIIn-app AI services provider; This subprocessor has two modes of operation: - Disabled: No data is processed by Count AI providers. - Enabled: Row-level query data, dynamic text, CSVs, and other content (e.g. Canvas objects, query metadata, Catalog definitions) may be processed. Your chosen mode can be configured in your Workspace AI settings. Privacy policy: DPA:US
Brave Data processed: This sub-processor has two modes of operation: - Disabled: No data is processed by Brave. (Default for workspaces created before 23rd July 2026) - Enabled: Search queries, dynamic text, and context required for web-search grounding may be processed when using AI-driven search features. Your chosen mode can be configured in your Workspace AI settings. Privacy policy: [; In-app Web Search provider for AI servicesUS
Cloudflare Count’s Python Request worker provider; Data processed: Requests sent to Privacy policy: GDPR policy:EU,US (Customer traffic is processed globally at the data center closest to the tenant)
Fireworks AIIn-app AI services provider; This subprocessor has two modes of operation: - Disabled: No data is processed by Count AI providers. (Default for workspaces created before 23rd July 2026) - Enabled: Row-level query data, dynamic text, CSVs, and other content (e.g. Canvas objects, query metadata, Catalog definitions) may be processed. Your chosen mode can be configured in your Workspace AI settings. Privacy policy: DPA:US
Google Cloud Platform Count's cloud platform provider and email server provider; Data processed: Account data + Application data Location: eu.count.co (EU) app.count.co (US) Privacy policy:EU/US
Microsoft 365 Communication and app notifications (Teams); Count's internal and external messaging platform provider. Application data containing personal data is optionally processed if sent by the user (e.g. screenshots of count.co application containing Personal data). Count encourages users not to send sensitive information in this way. Users may optionally set up a Microsoft Teams integration within Count for the purpose of app notifications e.g. notifications of sharing and commenting. Microsoft Teams app notifications may optionally include application data containing personal data if the user creates a canvas alert containing Personal data. Privacy statement:US
OpenAI AIIn-app AI services provider; This subprocessor has two modes of operation: - Disabled: No data is processed by Count AI providers. - Enabled: Row-level query data, dynamic text, CSVs, and other content (e.g. Canvas objects, query metadata, Catalog definitions) may be processed. Your chosen mode can be configured in your Workspace AI settings. Privacy policy: [ DPA: [US
Pylon Customer operations platform provider.; Data Processed: Communication data. Count leverages Pylon to provide unified customer support across all communication channels. Application data containing personal data is optionally processed if sent by the user (e.g. screenshots of application containing Personal data). Count encourages users not to send sensitive information in this way. Trust platform:US
Salesforce CRM software; Communication and app notifications (Slack): Count's internal, external, and community messaging platform provider. Application data containing personal data is optionally processed if sent by the user (e.g. screenshots of count.co application containing Personal data). Count encourages users not to send sensitive information in this way. Users may optionally set up a Slack integration within Count for the purpose of app notifications e.g. notifications of sharing and commenting. Slack app notifications may optionally include application data containing personal data if the user creates a canvas alert containing Personal data. Users may choose to use email/intercom support instead of slack. Privacy policy: [ DPA: [US
Sendgrid Communication platform; Count’s application email server provider for app based email notification and alerts. Email messages may be sent to the user e.g. notifications of sharing and commenting. Email messages may optionally include Personal data if the user creates a canvas alert containing Personal data. Privacy policy: [ DPA: [EU
Sentry Cloud monitoring; Privacy policy: [ DPA: [EU

Listed as a subprocessor by (1)

1 company
  • Trainual trainual.com Data visualization and dashboard prototyping

Compliance

Certified

Certifications as Count's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Degraded AI and API operationsmajor12 min

Incidents per month

0 2 4 Jun 2026: 1 incident (1 major) · partial: our history begins Jun 19 · typical time to resolve 12 min Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Jun 2026Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

As Count's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

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