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Uptime.com Subprocessors Last Updated: March 20, 2026 Uptime.com uses third-party service providers (“Subprocessors”) to support the delivery of our services. Each Subprocessor is contractually required to implement appropriate security and data protection measures consistent with applicable law and Uptime.com’s obligations to customers. A current list of Subprocessors is provided below and may be updated from time to time in accordance with Uptime.com’s Data Processing Addendum. Infrastructure Subprocessor Purpose Location Amazon Web Services, Inc. Cloud infrastructure and hosting United States / Global Communication Services Subprocessor Purpose Location Twilio, Inc. SMS and voice notifications United States SendGrid, Inc. Transactional email delivery United States Customer Support Subprocessor Purpose Location Zendesk, Inc. Customer support platform United States Analytics and Product Experience Subprocessor Purpose Location Google LLC Website analytics and related services United States FullStory, Inc. Session analytics and product experience insights United States CRM and Sales Subprocessor Purpose Location HubSpot, Inc. CRM and sales operations United States Payment Processing Subprocessor Purpose Location Braintree, a PayPal service Payment processing United States Security and Fraud Prevention Subprocessor Purpose Location MaxMind, Inc. Fraud prevention and geolocation services United States Business Operations Subprocessor Purpose Location Slack Technologies, LLC Internal business communications United States Zoom Video Communications, Inc. Business communications United States Atlassian Pty Ltd / Atlassian group entities Project management and collaboration United States / Global DocuSign, Inc. Electronic signature services United States / EU Email Verification Subprocessor Purpose Location ZeroBounce, LLC Email validation services United States / EU Subprocessor Updates Uptime.com may update this list from time to time. Customers may request notification of material Subprocessor updates by contacting [email protected].