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Blackboard Trust Center Service Providers (Sub-processors) with Access to Personal Information of Clients Privacy Data Privacy ApproachHosting and TransfersPrivacy StatementCookie StatementUS State Privacy NoticeColombia Privacy Rights ProcessData Privacy Framework StatementConsumer Health Data Privacy Policy Trustworthy AI Trustworthy AI ApproachList of Generative AI FeaturesAI Guidelines Security Product Security StatementComplianceSubmit a VulnerabilitySecurity Hall of Fame Legal Modern Slavery Act StatementSupplier Code of ConductTerms of UsePolicy Statement on Equal Employment OpportunityRecruitment Privacy NoticeDrug and Alcohol-Free Workplace Statement This page provides the current list of Service Providers (Sub-processors) (as defined in our Data Processing Addendum, DPA) that Blackboard engages to help us provide services to our clients and which may have access to Personal Information of our clients. The list is split into the following sections: Product-specific service providers Service providers supporting products and clients generally Third parties whose products Blackboard resells Channel partners (providing support or services) Partners deemed as Sub-processors for limited set of processing Blackboard Group Sub-processors Please note: This list includes all Service Providers we use for our clients globally, not just Service Providers who may have access to client data that is in scope of the EU General Data Protection Regulation (GDPR) to ensure we can help our clients globally with their obligations under local data privacy laws. This list reflects Sub-processors engaged to support products and services across our clients generally and does not include Sub-processors that may be used exclusively for a particular client engagement, integration, or customized service offering. Client-specific Sub-processors will be disclosed in accordance with the applicable client Agreement. Our commitments regarding Service Providers All of the Service Providers listed below have a legitimate need to access Personal Information of our clients in order to provide their service to Blackboard as a part of Blackboard’s provision of the services to our clients. With regard to Service Providers, we will: Conduct due diligence on the data privacy and security measures of new Service Providers before providing access to Personal Information; Enter into a written agreement which requires at least the same level of protection for Personal Information and individuals as set out in our standard DPA before providing access to Personal Information; Restrict the Service Provider’s access to Personal Information only to what is necessary to fulfill our contractual obligations or as otherwise permitted under the agreements with our clients or under Applicable Data Privacy Laws; and Remain liable for any processing of Personal Information carried out by Service Providers to the same extent we would be liable if performing the services ourselves. How to get notified of changes Please use the “Follow this Page!” functionality at the bottom of the page to receive emails from Blackboard regarding updates to the list of Service Providers and/or changes to the information provided on this page. Should you choose not to use this functionality to receive email notifications, it is our expectation that you check the link periodically for any updates. Last Update This page was last updated on February 27, 2026. Product-specific Service Providers Anthology Academic Economics Service Provider Name Location Purpose Microsoft (Azure) United States Data center Amazon Web Services (AWS) United States Data center Mailgun Technologies, Inc. United States Email Delivery Kiss Metrics (Usage Analytics) United States Usage Analytics Google (Analytics) United States Usage Analytics Dyn (Oracle) United States Email Delivery Cloudflare United States DNS, Caching, Security Cloudmersive United States Document Conversion Appcues United States User onboarding, adoption, engagement, and feedback Honeycomb United States Usage Analytics SQLGrease United States SQL Analytics Blackboard Accreditation Service Provider Name Location Purpose Microsoft (Azure) United States Hosting Provider Sinch United States Email Delivery Cloudflare United States DNS, Caching, Security Blackboard Ally Service Provider Name Location Purpose ABBYY (FineReader) United States OCR engine for PDF alternative text conversions Amazon Web Services (AWS) United States Hosting provider, text-to-speech conversion, translated conversion, and AI functionalities Mixpanel United States Reporting support New Relic, Inc. United States Application performance monitoring Check Point Software Technologies United States Information security services WeLocalize, Inc. United States Translation services Microsoft (Azure) United States Immersive reader / alternative conversion Anthology ApplyYourself Service Provider Name Location Purpose Cyxtera United States Data center Microsoft (Azure) United States Data center Inflectra United States Testing Anthology Appreview Service Provider Name Location Purpose Microsoft (Azure) United States Data center Cyxtera United States Data center Logic Monitor United States Monitoring Splunk United States Application/server logs Inflectra United States Testing Mongo DB United States Database Anthology Baseline Service Provider Name Location Purpose Microsoft (Azure) (Data Center) United States Hosting Provider Amazon Web Services (AWS) (Data Center) United States Data center Mailgun Technologies, Inc. United States Email Delivery Kiss Metrics United States Usage Analytics Google Inc. United States Usage Analytics Dyn (Oracle) United States Email Delivery Cloudflare United States DNS, Caching, Security Cloudmersive United States Document Conversion Appcues United States User onboarding, adoption, engagement, and feedback Anthology CampusNexus CRM Service Provider Name Location Purpose Microsoft United States Datacenter/hosting SMS Magic United States Text messaging Telesign United States Text messaging Sendgrid United States Email delivery Anthology Collective Review Service Provider Name Location Purpose Microsoft United States Datacenter Mailgun Technologies, Inc. United States Email delivery Google Inc. United States Usage analytics Cloudfare United States DNS, caching, security Anthology Connect Service Provider Name Location Purpose Microsoft United Kingdom Hosting Cyxtera United States Data center Logic Monitor United States Monitoring Clickatell United States Text messaging Gecko Engage United States API consumer Splunk United States Application/server logs Anthology Core Data Service Provider Name Location Purpose Microsoft (Azure) United States Data center Amazon Web Services (AWS) United States Data center Mailgun Technologies, Inc. United States Email Delivery Kiss Metrics United States Usage Analytics Google Inc. United States Usage Analytics Dyn (Oracle) United States Email Delivery Cloudflare United States DNS, Caching, Security Cloudmersive United States Document Conversion Appcues United States User onboarding, adoption, engagement, and feedback Honeycomb United States Usage Analytics SQLGrease United States SQL Analytics Anthology Course Evaluations Service Provider Name Location Purpose Microsoft (Azure) United States Hosting provider Amazon Web Services (AWS) United States Data Center Cloudflare United States DNS, Caching, Security Appcues United States User onboarding, adoption, engagement, and feedback Cursive by Blackboard Service Provider Name Location Purpose Amazon Web Services (AWS) United States Hosting provider Anthology Encompass Service Provider Name Location Purpose Amazon Web Services (AWS) United States Data center Microsoft (Azure) United States Data center SendGrid United States Email Delivery CloudFlare United States Caching, Security Stackify United States Monitoring CloudAMQP United States Monitoring/alerting EDM/Chamaeleon Hungary Email editor Anthology Engage Service Provider Name Location Purpose Microsoft (Azure) United States Hosting provider Mailgun Technologies, Inc. United States Email Delivery Google United States Usage Analytics Cloudflare United States DNS, Caching, Security Cloudmersive United States Document Conversion Honeycomb United States Usage Analytics LaunchDarkly United States Feature flag manager IronPDF United States PDF generator Blackboard Evaluate Service Provider Name Location Purpose Microsoft United States Datacenter Sinch United States Email delivery Cloudfare United States DNS, caching, security Anthology Finance & HCM Service Provider Name Location Purpose Microsoft United States Data center/hosting Wiz Inc. United States Security assessments Blackboard Illuminate Service Provider Name Location Purpose Amazon Web Services (AWS) United States Data center Snowflake Computing, Inc. United States Data warehousing Anthology Insight Service Provider Name Location Purpose Microsoft (Azure) United States Data Center Amazon Web Services (AWS) United States Data Center Mailgun Technologies, Inc. United States Email Delivery Kiss Metrics United States Usage Analytics Google United States Usage Analytics Dyn (Oracle) United States Email Delivery Cloudflare United States DNS, Caching, Security Cloudmersive United States Document Conversion Appcues United States User onboarding, adoption, engagement, and feedback Honeycomb United States Usage Analytics SQLGrease United States SQL Analytics Blackboard LMS Service Provider Name Location Purpose Amazon Web Services - AWS United States Hosting provider for cloud-based products Cloudflare, Inc. United States Content delivery provider Microsoft (Azure) United States O365/SharePoint, security applications and AI functionalities New Relic, Inc. United States Application performance monitoring and alerting WeLocalize, Inc. United States Translation services NetApp United States Storage provider Sentrion United States Learn email CrowdStrike United States Sensor Agents on EC2 Instances Global Grid for Learning (GG4L) United States Private data exchange Blackboard Milestone Service Provider Name Location Purpose Microsoft (Azure) United States Data Center LaunchDarkly United States Feature Management Anthology Occupation Insight Service Provider Name Location Purpose Microsoft United States Data center Wiz Inc. United States Cloud Security Blackboard Outcomes Service Provider Name Location Purpose Microsoft (Azure) United States Hosting provider Mailgun Technologies, Inc. United States Email Delivery Cloudflare United States DNS, Caching, Security Anthology Payroll Service Provider Name Location Purpose Microsoft United States Data center/hosting Green Shades Software, LLC United States Payroll statutory reporting Symmetry Software LLC United States Local tax jurisdiction Blackboard Planning Service Provider Name Location Purpose Microsoft (Azure) United States Hosting Provider Sinch United States Email Delivery Cloudflare United States DNS, Caching, Security Anthology Portfolio Service Provider Name Location Purpose Microsoft (Azure) United States Hosting Provider Sinch United States Email Delivery Google United States Usage Analytics Cloudflare United States DNS, Caching, Security Blackboard Program Review Service Provider Name Location Purpose Microsoft (Azure) United States Hosting Provider Sinch United States Email Delivery Cloudflare United States DNS, Caching, Security Anthology Radius Service Provider Name Location Purpose Dell Boomi United States and UK Integrations and MDM SendGrid United States Mail campaigns Amazon Web Services United States, Ireland, and Australia Elastic Compute Cloud Kalibera AS Norway Chat integration Flexera United States Cloud infrastructure management Logic Monitor United States Monitoring and analysis New Relic United States Monitoring and analysis Full Measure United States Web service client integrations Gecko Engage United States Web service client integrations through SMS Anthology Raise Service Provider Name Location Purpose Microsoft United States Data center Anthology Reach Service Provider Name Location Purpose Microsoft United States Data Center Communication Business Avenue, Inc (f/k/a Café x) Japan Platform automations The Portal Connector Canada Content management Telesign United States SMS services Wiz Inc. United States Security assessments Anthology Student Service Provider Name Location Purpose Microsoft (Azure) United States Data center, AI functionalities SendGrid United States Email delivery service Cloudflare United States DNS, caching, security Anthology Student International Service Provider Name Location Purpose Microsoft (Azure) United States Data center Sendgrid United States Email delivery service Cloudfare United States DNS, caching, security Anthology Student Verification Service Provider Name Location Purpose Microsoft United States Data center/hosting Pagerduty United States Client alerts SendGrid United States Messaging/Emails Twilio United States Messaging/SMS IT Labs LLC North Macedonia Deployment and technical support Anthology Talisma Fundraising Service Provider Name Location Purpose Microsoft United States Hosting provider iATS United States Payment integration SafeAssign Service Provider Name Location Purpose Amazon Web Services (AWS) United States Data center Optimization and Growth Services Service Provider Name Location Purpose Amazon Web Services (AWS) United States AWS Connect services Microsoft United States Power BI New Relic, Inc. United States Logging Avaya United States Engagement / Enrollment and Call Recording SmartSheet United States Project management toolset Twilio United States Messaging/SMS Pentaho (on-permise) United States ETL Tool - Used for user uploads in to SmartView Zapier United States Allows client to send data to Salesforce in real-time Service providers supporting products and clients generally These service providers are product-independent and as such support Blackboard across products and may require access to Personal Information of our clients. Third Party Location Description Check Point United States Information security monitoring services Microsoft United States Security applications Palo Alto United States Information security services Salesforce.com United States CRM and client support applications Service-now.com United States Client support issue and change management Zendesk United States Client support issue and change management Atlassian United States Status of Anthology services, maintenance announcements Auth0 Inc. United States Identity broker service Cloudfare United States Content delivery provider, DNS, WAF Deque Systems Inc. United States Accessibility Assessments DXC Technology India Private Limited (f/k/a CSC Technologies India Pyt Ltd.) United States Product development support Globant LLC United States Product development support I-Link Solutions, Inc. United States BI and Analytics support Informatica LLC United States Data Integration and Management Services Level Access (f/k/a SSB BART Group) United States Accessibility Assessments Looker Data Sciences, Inc. United States BI and Analytics support Toptal, LLC United States Staff augmentation Jenkins United States Build engineering Octopus United States Deployments Globalscape EFT United States SFTP Tool PDFTools United States PDF optimizer tool DBVisit United States Backups Pendo United States Product analytics service Third Parties Whose Products Blackboard Resells These third parties are only applicable to clients who have specifically purchased the relevant third-party services through Blackboard. When Blackboard resells a product of a third party, we consider that third party our Sub-processor. Third Party Location Description Akari Australia Akari Product AST CaptionSync United States CaptionSync product EAC United States EAC Visual Data product Eesysoft The Netherlands Eesysoft products/services Genius SIS United States Genius SIS product Kaltura United States Kaltura products Pyramid Analytics The Netherlands Pyramid Analytics product Pendo United States Anthology Adopt powered by Pendo HSI Workplace Compliance Solutions United States EHS Platform Navengage United States App offering with Anthology Engage product Givepulse United States Community/volunteer engagement tool paired with Anthology Engage Togetherall United Kingdom Mental health solution K16 Solutions United States Conversion and migration services GG4L United States SIS connection Class United States Class & Collaborate offerings Channel Partners A channel partner will only have access to Personal Information of your institution if your institution is supported by the channel partner. This is generally restricted to client support-related information and client relationship-related information (e.g., support ticket information, invoicing information). The list of our channel partners is available at www.blackboard.com/channel-partnerships. Partners deemed as Sub-Processors for limited set of processing The listed third parties are considered Sub-processors for a limited use case/set of processing and only apply if a client and/or their users receive services of the third party. Third Party Name Location Purpose Cengage United States Provides services independently to client and/or client users and as such is generally deemed a controller/business or separate data processor acting on behalf of client. For the limited personal information processed to enable the integration between Anthology and Cengage services, however, Cengage is considered a Sub-processor. Blackboard Group Sub-processors The relevant Blackboard group entities that may have access to client personal information have been added. Blackboard Group Sub-Processors Location Purpose Anthology Inc. United States Client Support and product maintenance Anthology Inc. of Missouri United States Client Support and product maintenance Anthology Inc. of New York United States Client Support and product maintenance Blackboard T&L, LLC. United States Client Support and product maintenance Blackboard Inc. United States Client Support and product maintenance Blackboard Pty Limited Australia Client Support and product maintenance Blackboard International B.V. The Netherlands Client Support and product maintenance Blackboard (UK) Limited United Kingdom Client Support and product maintenance Blackboard Czech s.r.o. Czech Republic Client Support and product maintenance Blackboard Canada Inc. Canada Client Support and product maintenance Blackboard Information Technology India Private Limited India Client Support and product maintenance Blackboard Education Technology (FZE) (replacing Blackboard FZE) UAE Client Support and product maintenance Campus Labs ULC Canada Client Support and product maintenance Campus Management Corp UK Ltd United Kingdom Client Support and product maintenance Anthology International Pvt Ltd (formerly Campus Management International Private Limited) India Client Support and product maintenance Consultora Nivel 7 S.A.S. Colombia Client Support and product maintenance Talisma Corporation Limited India Client Support and product maintenance Blackboard Do Brasil Servicos De Tecnologia Em Educacao Ltda Brazil Client Support and product maintenance Service Providers with Access to Personal Information | Blackboard