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Sub-Processors InMoment works with sub-processors who help us provide our products and services. These sub-processors and their processing activities are listed below. The products and services that you purchase will determine which sub-processors apply to you. This list may change from time to time. Please check it frequently for updates. If you would like to receive email notifications when we update this list then you may sign up here Sub-Processor Mailing List. InMoment Platforms (XI, CXIC, eSaaS) and Services Subprocessor Address Processing Region Processing Activity Amazon Web Services, Inc. 410 Terry Avenue North, Seattle, WA 98109-5210, USA Americas, APAC Data hosting Amazon Web Services EMEA SARL 38 Avenue John F. Kennedy, L-1855, Luxembourg EMEA Data hosting Broadband Dynamics 8757 East Via De Commercio Scottsdale, AZ 85258, USA Americas Telephony services Flexential Colorado Corp. 11900 East Cornell Avenue, Bldg B, Floor 3, Arora, CO 80014, USA Americas Data hosting TierPoint, LLC 12444 Powerscourt Dr. Suite 450. St. Louis, MO 63131, USA Americas Data hosting Elastic.co 800 W. El Camino Real, Suite 350, Mountain View, CA 94040, USA Americas, EMEA, APAC Data hosting Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA Americas Data hosting, translation, and analytics Microsoft Corporation One Microsoft Way Redmond, WA 98052, USA Americas Data hosting Unitas Global, Inc. / Equinix 453 S. Spring St. Suite 201 Los Angeles, CA 90013, USA EMEA, APAC Data hosting Getronics Germany GmbH Martin-Behaim-Strasse 4a, 63263 Neu-Isenburg, Germany EMEA Data hosting Hetzner Online GmbH Industriestrasse 25, 91710 Gunzenhausen, Germany EMEA Data hosting Voxpopme Limited Alpha Studios Alpha Tower, Suffolk Street Queensway, Birmingham, West Midlands, B1 1TT, UK Americas, EMEA Capture, transcription, and analytics for recorded videos Elasticsearch, Inc. 800 W. El Camino Real, Suite 350, Mountain View CA 94040, USA Americas Data analytics Acoustic L.P., 115 Perimeter Center Place, 7th Floor, Atlanta, GA 30346, USA EMEA Email Service Provider (Survey Invitations) SendGrid, Inc. 1801 California Street, Suite 500 Denver, CO 80202, USA Americas Email Service Provider (Survey Invitations and platform messages) Twilio, Inc. 101 Spear Street, 5th Floor, San Francisco, CA 94105, USA Americas Email and SMS Service Provider (Survey Invitations) Clicksend 367 Collins St, Melbourne VIC 3000, Australia APAC Email Service Provider (Survey Invitations) Mailjet Saas Ltd 23 Copenhagen Street London N1 0JB, UK EMEA Email Service Provider (Survey Invitations and platform messages) Mailjet SAS 4 Rue Jules Lefebvre, 75009 Paris 9, France EMEA Email Service Provider (Survey Invitations and platform messages) DIY Surveys Ltd (fka OnePoint Global Limited) 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX, UK EMEA Survey invitations via SMS dispatch and/or chat solutions such as WhatsApp (where applicable ClickTale/Content Square 7 rue de Madrid 75008 Paris, France EMEA Survey session recording Futurlytic Private Ltd No. 9&10. 1st Main, Pampa Extension, Hebbal, Kempapura, Bangalore 56024, India Americas, EMEA, APAC Program support Global Data Collection Company West, Inc. 1170 Financial Blvd #500, Reno, NV 89502, USA Americas Market research telephone interviews, transcriptions, and translations Global Data Collection Company Limited Suffolk House, George Street, Croydon, England, CR0 0YN, UK EMEA Market research telephone interviews, transcriptions, and translations Mail Works II 2 Westwood Ave, Toledo, OH, 43607, USA Americas Market research postal services Greens Ltd Lincoln Road, Cressex Business Park, High Wycombe, Buckinghamshire, HP12 3RQ EMEA Market research postal services Persistent Systems Limited Bhageerath, 402 Senapati Bapat Road, Pune 411 016, India EMEA Program support GemSeek Consulting Ltd. 18 Shipchenski Prohod Blvd, Office 701, Sofia 1113, Bulgaria Americas, EMEA, APAC Program Support mTab 22343 La Palma Avenue Suite 110, Yorba Linda, CA 92887, USA Americas, EMEA, APAC Data analytics Functional Software, Inc. 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA Americas, EMEA, APAC Performance monitoring Grafana Labs 29 Broadway Penthouse, New York, NY 10006, USA Americas, EMEA, APAC System monitoring Sohosquared LLC 1 Central Park West, Suite 29G, New York, NY 10023, USA Americas, EMEA, APAC Tech services and program insights Stonly Inc. 236 W 26th ST RM 301, New York, NY 10001, USA Americas, EMEA, APAC Product tours, platform banners, and knowledge center Snowflake Inc. 106 E. Babcock Street, Suite 3A, Bozeman, MT 59715, USA Americas, EMEA, APAC Support for data hosting Wootric Platform and Services Subprocessor Address Processing Region Processing Description Amazon Web Services, Inc. 410 Terry Avenue North, Seattle, WA 98109-5210, USA Americas, EMEA, APAC Data hosting Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA Americas Data hosting, translation, and analytics Microsoft Corporation One Microsoft Way Redmond, WA 98052, USA Americas Data hosting Heap Analytics 225 Bush St Fl 2, San Francisco, CA, 94104, USA Americas System monitoring Mixpanel One Front Street. Floor 28. San Francisco, CA 94111, USA Americas Data analytics Pantheon, Inc. 1801 Robert Fulton Dr, Reston, VA 20191, USA Americas IT automation Airbrake 98 San Jacinto Blvd, Suite 1300 Austin, TX 78701, USA Americas System monitoring NewRelic, Inc. 188 Spear St Ste 1000, San Francisco, CA, 94105, USA Americas System monitoring and debugging Elasticsearch, Inc. 800 W. El Camino Real, Suite 350, Mountain View, CA 94040, USA Americas Data analytics Sendgrid, Inc. 1801 California Street, Suite 500, Denver, CO 80202, USA Americas Survey invitations (email and SMS) Review Trackers Platform and Services Subprocessor Address Processing Region Processing Description Amazon Web Services, Inc. 410 Terry Avenue North, Seattle, WA 98109-5210, USA Americas, EMEA, APAC Data hosting Techdrop Labs Inc (Sendwithus) 548 Market St San Francisco, CA 94104, USA Americas Email delivery management CloudAMQP Torsgatan 26 113 21 Stockholm Sweden Americas Cloud data processing management Holistics Maple Holistics 400 Central Avenue Farmingdale, NJ 07727, USA Americas Cloud data reporting management Klipfolio Suite 300 – 111 Albert Street Ottawa, Ontario K1P 1A5, Canada Americas Cloud customer and reporting data management Appcues 177 Huntington Ave Ste 1703, PMB 94414, Boston, MA 02115, USA Americas Customer engagement Twilio, Inc. 101 Spear St, 5th Floor, San Francisco, CA 94105, USA Americas Survey invitations (email and SMS) InMoment Affiliated Entities InMoment and its affiliated entities listed below may be involved in providing support, operations, and maintenance of InMoment’s products and services. Subprocessor Address InMoment, Inc. 10619 S Jordan Gateway #350, South Jordan, UT 84095, USA InMoment Research LLC 10619 S Jordan Gateway #350, South Jordan, UT 84095, USA InMoment Holdings LLC 10619 S Jordan Gateway #350, South Jordan, UT 84095, USA Wootric, Inc. 10619 S Jordan Gateway #350, South Jordan, UT 84095, USA Lexalytics, Inc. 10619 S Jordan Gateway #350, South Jordan, UT 84095, USA Review Trackers, Inc. 1 N. State Street, Suite 600 Chicago, Illinois 60602, USA Empathica, Inc. 800 Steeles Ave. W #B10182-2967, Thorhill, ON L4J 7L2, Canada InMoment Limited First Floor Templeback, 10 Temple Back, Bristol, BS1 6FL, UK InMoment GmbH Borselstrasse 18, 22765 Hamburg, Germany InMoment PTY LTD Syracuse – Level 22, 120 Spencer Street, Melbourne, VIC 3000, Australia MCX Australia PTY LTD Level 19, 201 Miller Street, North Sydney NSW 2060, Australia InMoment PTE LTD 15 Beach Rd, #02-01, 189677, Singapore Legal Entity Description of processing Jurisdiction Forsta Worldwide Holding, Inc. Forsta Intermediate, Inc. Forsta Holding Corporation Forsta Worldwide, Inc. Forsta Holding LLC Forsta Inc. Administration of contractual obligations including support, security, and customer service. USA Forsta Solutions Ltd Forsta (Europe) Ltd Forsta Technologies Ltd Forsta Worldwide Ltd Administration of contractual obligations including support, security, and customer service. United Kingdom Forsta Holding Pty. Ltd. Forsta Australia Pty. Ltd. Forsta Solutions Inc. Administration of contractual obligations including support, security, and customer service. Australia Forsta Bidco AS Forsta AS Administration of contractual obligations including support, security, and customer service. Norway Dapresy Deutschland GmbH Administration of contractual obligations including support, security, and customer service. Germany Forsta Solutions Inc. Administration of contractual obligations including support, security, and customer service. Canada Forsta Worldwide AB Administration of contractual obligations including support, security, and customer service. Sweden Forsta EOOD Forsta Bulgaria EOOD Administration of contractual obligations including support, security, and customer service. Bulgaria Forsta LLC Administration of contractual obligations including support, security, and customer service. Georgia Forsta d.o.o. Sarajevo. Administration of contractual obligations including support, security, and customer service. Bosnia & Herzegovina Forsta Pte. Ltd. Administration of contractual obligations including support, security, and customer service. Singapore Last updated July 29, 2025 Change Region Selecting a different region will change the language and content of inmoment.com North America United States/Canada (English) Europe DACH (Deutsch) United Kingdom (English) Asia Pacific Australia (English) New Zealand (English) Asia (English)