InMoment
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot |
Subprocessors
58 third parties, 3 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Acoustic L.P., | Email Service Provider (Survey Invitations) | EMEA | |
| Airbrake | System monitoring | Americas | |
| Amazon Web Services, Inc. | Data hosting | Americas, APAC; Americas, EMEA, APAC | |
| Amazon Web Services EMEA SARL | Data hosting | EMEA | |
| Appcues | Customer engagement | Americas | |
| Broadband Dynamics | Telephony services | Americas | |
| Clicksend | Email Service Provider (Survey Invitations) | APAC | |
| ClickTale/Content Square | Survey session recording | EMEA | |
| CloudAMQP | Cloud data processing management | Americas | |
| Dapresy Deutschland GmbH | Administration of contractual obligations including support, security, and customer service. | Germany | |
| DIY Surveys Ltd (fka OnePoint Global Limited) | Survey invitations via SMS dispatch and/or chat solutions such as WhatsApp (where applicable | EMEA | |
| Elastic.co | Data hosting | Americas, EMEA, APAC | |
| Elasticsearch, Inc. | Data analytics | Americas | |
| Empathica, Inc. | |||
| Flexential Colorado Corp. | Data hosting | Americas | |
| Forsta LLC | Administration of contractual obligations including support, security, and customer service. | Georgia; Singapore | |
| Forsta Bidco AS | Administration of contractual obligations including support, security, and customer service. | Norway | |
| Forsta d.o.o. Sarajevo. | Administration of contractual obligations including support, security, and customer service. | Bosnia & Herzegovina | |
| Forsta EOOD | Administration of contractual obligations including support, security, and customer service. | Bulgaria | |
| Forsta Holding Pty. Ltd. | Administration of contractual obligations including support, security, and customer service. | Australia | |
| Forsta Solutions Ltd | Administration of contractual obligations including support, security, and customer service. | Canada; United Kingdom | |
| Forsta Worldwide AB | Administration of contractual obligations including support, security, and customer service. | Sweden | |
| Forsta Worldwide Holding, Inc. | Administration of contractual obligations including support, security, and customer service. | USA | |
| Functional Software, Inc. | Performance monitoring | Americas, EMEA, APAC | |
| Futurlytic Private Ltd | Program support | Americas, EMEA, APAC | |
| GemSeek Consulting Ltd. | Program Support | Americas, EMEA, APAC | |
| Getronics Germany GmbH | Data hosting | EMEA | |
| Global Data Collection Company Limited | Market research telephone interviews, transcriptions, and translations | EMEA | |
| Global Data Collection Company West, Inc. | Market research telephone interviews, transcriptions, and translations | Americas | |
| Google LLC | Data hosting, translation, and analytics | Americas | |
| Grafana Labs | System monitoring | Americas, EMEA, APAC | |
| Greens Ltd | Market research postal services | EMEA | |
| Heap Analytics | System monitoring | Americas | |
| Hetzner Online GmbH | Data hosting | EMEA | |
| Holistics | Cloud data reporting management | Americas | |
| Klipfolio | Cloud customer and reporting data management | Americas | |
| Lexalytics, Inc. | |||
| Mail Works II | Market research postal services | Americas | |
| Mailjet SAS | Email Service Provider (Survey Invitations and platform messages) | EMEA | |
| Mailjet Saas Ltd | Email Service Provider (Survey Invitations and platform messages) | EMEA | |
| MCX Australia PTY LTD | |||
| Microsoft Corporation | Data hosting | Americas | |
| Mixpanel | Data analytics | Americas | |
| mTab | Data analytics | Americas, EMEA, APAC | |
| NewRelic, Inc. | System monitoring and debugging | Americas | |
| Pantheon, Inc. | IT automation | Americas | |
| Persistent Systems Limited | Program support | EMEA | |
| Review Trackers, Inc. | |||
| SendGrid, Inc. | Email Service Provider (Survey Invitations and platform messages); Survey invitations (email and SMS) | Americas | |
| Snowflake Inc. | Support for data hosting | Americas, EMEA, APAC | |
| Sohosquared LLC | Tech services and program insights | Americas, EMEA, APAC | |
| Stonly Inc. | Product tours, platform banners, and knowledge center | Americas, EMEA, APAC | |
| Techdrop Labs Inc (Sendwithus) | Email delivery management | Americas | |
| TierPoint, LLC | Data hosting | Americas | |
| Twilio, Inc. | Email and SMS Service Provider (Survey Invitations); Survey invitations (email and SMS) | Americas | |
| Unitas Global, Inc. / Equinix | Data hosting | EMEA, APAC | |
| Voxpopme Limited | Capture, transcription, and analytics for recorded videos | Americas, EMEA | |
| Wootric, Inc. |
Listed as a subprocessor by (1)
Purposes as each company states them.
DataCamp datacamp.com InMoment uses customizable Net Promoter Score (NPS) micro-surveys in any channel to deliver real-time customer sentiment metrics and qualitative feedback across customer journey touchpoints.; NPS score tracking
Changes
None since tracking began.