InMoment

inmoment.com

InMoment declares 58 subprocessors, plus 3 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 6 tracked vendors name InMoment as a subprocessor, including PandaDoc, Pin Payments and DataCamp.

Subprocessors CSV of InMoment's subprocessors · Atom feed of InMoment's subprocessors DORA draft CSV of InMoment's subprocessors as declared by InMoment what's this? · 

58 third parties, 3 affiliates.

NamePurposeLocationListed since
Acoustic L.P. Email Service Provider (Survey Invitations)EMEA
Airbrake System monitoringAmericas
Amazon Web Services, Inc. Data hostingAmericas, APAC; Americas, EMEA, APAC
Amazon Web Services EMEA SARL Data hostingEMEA
Appcues Customer engagementAmericas
Broadband Dynamics Telephony servicesAmericas
Clicksend Email Service Provider (Survey Invitations)APAC
ClickTale/Content Square Survey session recordingEMEA
CloudAMQP Cloud data processing managementAmericas
Dapresy Deutschland GmbH Administration of contractual obligations including support, security, and customer service.Germany
DIY Surveys Ltd (fka OnePoint Global Limited) Survey invitations via SMS dispatch and/or chat solutions such as WhatsApp (where applicableEMEA
Elastic.co Data hostingAmericas, EMEA, APAC
Elasticsearch, Inc. Data analyticsAmericas
Empathica, Inc.
Flexential Colorado Corp. Data hostingAmericas
Forsta LLC Administration of contractual obligations including support, security, and customer service.Georgia; Singapore
Forsta Bidco AS Administration of contractual obligations including support, security, and customer service.Norway
Forsta d.o.o. Sarajevo. Administration of contractual obligations including support, security, and customer service.Bosnia & Herzegovina
Forsta EOOD Administration of contractual obligations including support, security, and customer service.Bulgaria
Forsta Holding Pty. Ltd. Administration of contractual obligations including support, security, and customer service.Australia
Forsta Solutions Ltd Administration of contractual obligations including support, security, and customer service.Canada; United Kingdom
Forsta Worldwide AB Administration of contractual obligations including support, security, and customer service.Sweden
Forsta Worldwide Holding, Inc. Administration of contractual obligations including support, security, and customer service.USA
Functional Software, Inc. Performance monitoringAmericas, EMEA, APAC
Futurlytic Private Ltd Program supportAmericas, EMEA, APAC
GemSeek Consulting Ltd. Program SupportAmericas, EMEA, APAC
Getronics Germany GmbH Data hostingEMEA
Global Data Collection Company Limited Market research telephone interviews, transcriptions, and translationsEMEA
Global Data Collection Company West, Inc. Market research telephone interviews, transcriptions, and translationsAmericas
Google LLC Data hosting, translation, and analyticsAmericas
Grafana Labs System monitoringAmericas, EMEA, APAC
Greens Ltd Market research postal servicesEMEA
Heap Analytics System monitoringAmericas
Hetzner Online GmbH Data hostingEMEA
Holistics Cloud data reporting managementAmericas
Klipfolio Cloud customer and reporting data managementAmericas
Lexalytics, Inc.
Mail Works II Market research postal servicesAmericas
Mailjet SAS Email Service Provider (Survey Invitations and platform messages)EMEA
Mailjet Saas Ltd Email Service Provider (Survey Invitations and platform messages)EMEA
MCX Australia PTY LTD
Microsoft Corporation Data hostingAmericas
Mixpanel Data analyticsAmericas
mTab Data analyticsAmericas, EMEA, APAC
NewRelic, Inc. System monitoring and debuggingAmericas
Pantheon, Inc. IT automationAmericas
Persistent Systems Limited Program supportEMEA
Review Trackers, Inc.
SendGrid, Inc. Email Service Provider (Survey Invitations and platform messages); Survey invitations (email and SMS)Americas
Snowflake Inc. Support for data hostingAmericas, EMEA, APAC
Sohosquared LLC Tech services and program insightsAmericas, EMEA, APAC
Stonly Inc. Product tours, platform banners, and knowledge centerAmericas, EMEA, APAC
Techdrop Labs Inc (Sendwithus) Email delivery managementAmericas
TierPoint, LLC Data hostingAmericas
Twilio, Inc. Email and SMS Service Provider (Survey Invitations); Survey invitations (email and SMS)Americas
Unitas Global, Inc. / Equinix Data hostingEMEA; APAC
Voxpopme Limited Capture, transcription, and analytics for recorded videosAmericas, EMEA
Wootric, Inc.
InMoment affiliates (3)
NamePurposeLocationListed since
InMoment, Inc.
InMoment Holdings LLC
InMoment Research LLC

Web TechnologiesCSV of InMoment's web technologies · Atom feed of InMoment's web technologies

InMoment's homepage made 102 requests to 10 domains, and 6 services controlled by another company.

Analytics (1): usually detected as Analytics: HubSpotTag managers (1): Google CloudMarketing automation (1): DreamdataCookie compliance (1): OneTrustOther (1): reviewed as Video players: VimeoUnclassified (1): no technology detected from them: Forsta

6 third parties by category: Analytics 1Tag managers 1Marketing automation 1Cookie compliance 1Other 1Unclassified 1

Third parties 6 · 44 requests
Vimeo vimeocdn.com, vimeo.com 27% of the page's requests 28
OneTrust OneTrust 11% of the page's requests 11
Dreamdata Dreamdata 2% of the page's requests 2
Forstasubprocessor forsta.com <1% of the page's requests 1
Google Cloudsubprocessor Google Tag Manager <1% of the page's requests 1
HubSpot hsforms.net <1% of the page's requests 1
First party 1 · 58 requests
InMoment Cloudflare HSTS HTTP/3 HubSpot MySQL Open Graph PHP Priority Hints RSS RankMath SEO Vimeo WP Engine WP Rocket 3.23.3.3 WPML 4.8.5 WordPress WordPress Block Editor jQuery 3.7.1 57% of the page's requests 58

3 tracked companies loaded by the homepage are not in InMoment's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (6)CSV of the companies listing InMoment · Atom feed of the companies listing InMoment

6 companies
  • DataCamp datacamp.com InMoment uses customizable Net Promoter Score (NPS) micro-surveys in any channel to deliver real-time customer sentiment metrics and qualitative feedback across customer journey touchpoints.; NPS score tracking
  • Digify digify.com
  • LeadSquared leadsquared.com
  • LiquidPlanner liquidplanner.com Collect and analyze optional user feedback within the app.; Usage Analytics
  • PandaDoc pandadoc.com NPS Surveys
  • Pin Payments pinpayments.com Net promoter score surveys

Incidents reported by InMoment's subprocessorsCSV of incidents reported by vendors InMoment lists · Atom feed of incidents reported by vendors InMoment lists

254 reported incidents in the last 30 days, by 11 of the vendors InMoment lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that InMoment was involved.

DateCompanyIncidentImpactLasted
SentryUS issues feed throwing intermittent errors minor51 min
Twilio· SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
Twilio· SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
Twilio· SendGridIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
Twilio· SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
GrafanaCloud Logs writes - Elevated latency and error rates in prod-eu-central-0 no impact stated17 min
Twilio· SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
GrafanaMimir query unexpected response with status code 500 minor8 h 31 min
Twilio· SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
Twilio· SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
Twilio· SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
Twilio· SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
Twilio· SendGridSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
Twilio· SendGridSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
Twilio· SendGridSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
Twilio· SendGridSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
Twilio· SendGridSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
Twilio· SendGridSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
HeapTemporary Data Latency minor2 h 45 min
Twilio· SendGridSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
Twilio· SendGridSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min
Twilio· SendGridSMS Delivery Delays from Twilio to Multiple Networks in India minor3 h 39 min
Twilio· SendGridSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor2 days

And 229 more. All of them: CSV · Who is around them.

ChangesCSV of InMoment's changes · Atom feed of InMoment's changes

See the list as we read it on any date: Time machine

None since tracking began.

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InMoment transparency rating

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