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Skip to navigationSkip to main content Our Commitment to Security At SonoSim, we prioritize the confidentiality, integrity, and availability of our information systems. Our management team fosters a culture of shared responsibility, where every employee is empowered to protect our infrastructure and customer data. By adhering to a rigorous Secure Software Development Life Cycle (SSDLC), disciplined change management, and comprehensive incident response strategies, we ensure that our security posture evolves alongside the modern threat landscape. [email protected] Privacy PolicyOpens in new tab Subprocessors Amazon Web Services • Cloud Infrastructure Seattle, WA Core cloud hosting platform to manage production databases, system infrastructure, cloud computing resources, and data warehousing. Auth0 by Okta • Authentication & SSO Bellevue, WA Handles end-user identity management, multi-factor authentication, and secure enterprise Single Sign-On (SSO) configurations. Datadog • Cloud Monitoring New York, NY Monitors application uptime, infrastructure health, and tracks real-time security events/logging without storing sensitive user payloads. Vectara • RAG & Vector Search Palo Alto, CA Manages internal platform search capabilities and semantic indexing using Retrieval-Augmented Generation (RAG). OpenAI • Generative AI Services San Francisco, CA In-application relevancy filtering for content search features, configured strictly with zero-data retention policies to prevent public data model training. MongoDB Atlas • Data Storage New York, NY, USA Dedicated cloud document storage hosting structured application search metadata. Userflow • Product Experience & Adoption San Francisco, CA Powers contextual in-app guidance, feature discovery walkthroughs, and self-service resource hubs across the entire user lifecycle to drive ongoing product engagement. Localize • In-App Translation Kingston, NY Automates real-time language translations and localized content experiences natively inside the web application UI. Mixpanel • Product Analytics San Francisco, CA Tracks application engagement patterns and user interactions for the purposes of product and service improvements. Google Analytics • Web Traffic Analytics Mountain View, CA Analyzes anonymized, aggregated visitor traffic and engagement metrics across public and authenticated web pages to optimize site performance and layout design. 1-10 of 12 results Showresults per page All subprocessors Amazon Web Services Core cloud hosting platform to manage production databases, system infrastructure, cloud computing resources, and data warehousing. Cloud Infrastructure Seattle, WA aws.amazon.com Auth0 by Okta Handles end-user identity management, multi-factor authentication, and secure enterprise Single Sign-On (SSO) configurations. Authentication & SSO Bellevue, WA https://auth0.com Datadog Monitors application uptime, infrastructure health, and tracks real-time security events/logging without storing sensitive user payloads. Cloud Monitoring New York, NY datadoghq.com Vectara Manages internal platform search capabilities and semantic indexing using Retrieval-Augmented Generation (RAG). RAG & Vector Search Palo Alto, CA https://www.vectara.com/ OpenAI In-application relevancy filtering for content search features, configured strictly with zero-data retention policies to prevent public data model training. Generative AI Services San Francisco, CA https://openai.com/ MongoDB Atlas Dedicated cloud document storage hosting structured application search metadata. Data Storage New York, NY, USA https://cloud.mongodb.com/ Userflow Powers contextual in-app guidance, feature discovery walkthroughs, and self-service resource hubs across the entire user lifecycle to drive ongoing product engagement. Product Experience & Adoption San Francisco, CA userflow.com Localize Automates real-time language translations and localized content experiences natively inside the web application UI. In-App Translation Kingston, NY localizejs.com Mixpanel Tracks application engagement patterns and user interactions for the purposes of product and service improvements. Product Analytics San Francisco, CA https://mixpanel.com Google Analytics Analyzes anonymized, aggregated visitor traffic and engagement metrics across public and authenticated web pages to optimize site performance and layout design. Web Traffic Analytics Mountain View, CA analytics.google.com HubSpot Safely records transactional preferences, product announcements, and customer communications settings tied to active user accounts. Preference Management Cambridge, MA hubspot.com salesforce Centralizes business account profiles, active service agreements, and subscription boundaries to provide account teams with actionable visibility into overall client health and renewal cycles. Customer Intelligence & Account Management San Francisco, CA salesforce.com