Snapshot 3273
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 3273,
"data": {
"name": "Amazon Web Services",
"purposes": [
"Cloud Service Provider"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States"
],
"data_categories": [
"Customer Content and context for AI processing if AI features are enabled",
"Meeting and call recordings (if saved to the cloud by Customer",
"Real-time meeting and webinar traffic",
"Transcriptions of meeting or call recordings (if meeting recorded and saved to the cloud by Customer)",
"Uploaded files"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "anthropic",
"evidence_id": 3273,
"data": {
"name": "Anthropic",
"purposes": [
"Intelligent Features Service Provider"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"United States"
],
"data_categories": [
"Anthropic may process the following data if AI features are enabled:",
"Customer Content and context"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "authzed",
"evidence_id": 3273,
"data": {
"name": "Authzed, Inc.",
"purposes": [
"Authorization / Permissions service (Developer tools)"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"United States"
],
"data_categories": [
"Applications Logs",
"Customer Metadata",
"Service identifiers (which may include email address)"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Bonsai Technologies Inc.",
"sections": [
"Zoom Affiliates"
],
"locations": [
"Delaware, USA",
"France (Bus. Registration)"
]
}
},
{
"kind": "subprocessor",
"vendor": "brighthire",
"evidence_id": 3273,
"data": {
"name": "Brighthire, Inc.",
"sections": [
"Zoom Affiliates"
],
"locations": [
"Delaware, USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "cloudflare",
"evidence_id": 3273,
"data": {
"name": "Cloudflare",
"purposes": [
"Content Delivery Network",
"Security"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"European Union, United States",
"North America, Latin America, Europe, Middle East, Africa, Asia and Oceania."
],
"data_categories": [
"IP address",
"Meeting and call recordings (if saved to the cloud by Customer)",
"Transcriptions of meeting or call recordings (if meeting recorded and saved to the cloud by Customer)",
"Uploaded files"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "elevenlabs",
"evidence_id": 3273,
"data": {
"name": "Eleven Labs Inc.",
"purposes": [
"Intelligent Features Service Provider (Text to Speech,Voice Cloning, Dubbing)"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"United States, European Union"
],
"data_categories": [
"Audio files"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 3273,
"data": {
"name": "Google Cloud Platform",
"purposes": [
"Cloud Service Provider, Intelligent Features Service Provider"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"United States, European Union, Uruguay, Chile, Taiwan, Japan and Singapore"
],
"data_categories": [
"Customer Content and context for AI processing if AI features are enabled",
"Real-time meeting and webinar traffic"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Keybase, LLC",
"sections": [
"Zoom Affiliates"
],
"locations": [
"Delaware, USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "maestroqa",
"evidence_id": 3273,
"data": {
"name": "MaestroQA",
"purposes": [
"Support Quality Assurance"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"Ireland, United States"
],
"data_categories": [
"Support related Communications Content such as cloud recordings or in-meeting chat transcripts may be shared with MaestroQA but only if Customer chooses to provide it directly to a Zoom support agent through a support interaction, i.e., as an attachment to a support ticket."
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "microsoft",
"evidence_id": 3273,
"data": {
"name": "Microsoft",
"purposes": [
"Cloud Service Provider.",
"Microsoft’s Azure AI Speech, Speech-to-Text service."
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States",
"Switzerland"
],
"data_categories": [
"Meeting and call recordings (if saved to the cloud by Customer",
"Real-time meeting and webinar traffic",
"Speech-to-Text feature converts audio to text from a range of sources, including microphones and audio files.",
"Transcriptions of meeting or call recordings (if meeting recorded and saved to the cloud by Customer)",
"Uploaded files"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "mongodb",
"evidence_id": 3273,
"data": {
"name": "MongoDB",
"purposes": [
"Developer Database Platform"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"United States"
],
"data_categories": [
"Applications Logs",
"Customer Metadata"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "onetrust",
"evidence_id": 3273,
"data": {
"name": "OneTrust",
"purposes": [
"Data Subject Requests Portal, Cookie Preference Center"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"United States"
],
"data_categories": [
"Account type",
"Country",
"DSAR reports",
"Email address",
"IP address",
"Name",
"User cookie preferences"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "openai",
"evidence_id": 3273,
"data": {
"name": "OpenAI",
"purposes": [
"Intelligent Features Service Provider"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"United States, European Union"
],
"data_categories": [
"Customer Content and context",
"OpenAI may process the following data if AI features are enabled:"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "oracle",
"evidence_id": 3273,
"data": {
"name": "Oracle",
"purposes": [
"Cloud Service Provider"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"Mexico, United States, Saudi Arabia"
],
"data_categories": [
"Customer Content and context for AI processing if AI features are enabled",
"Meeting and call recordings address",
"Real-time meeting and webinar traffic",
"Transcriptions of meeting or call recordings",
"Uploaded files"
],
"transfer_mechanisms": [
"Binding Corporate Rules (BCRs)"
]
}
},
{
"kind": "subprocessor",
"vendor": "perplexity-ai",
"evidence_id": 3273,
"data": {
"name": "Perplexity",
"purposes": [
"Intelligent Features Service Provider"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"United States"
],
"data_categories": [
"Customer Content and context",
"Perplexity may process the following data if AI features are enabled:"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "qualtrics",
"evidence_id": 3273,
"data": {
"name": "Qualtrics",
"purposes": [
"Feedback, Reviews, and Survey Responses"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"Germany, United States"
],
"data_categories": [
"Account information",
"Customer Content or any data the customer chooses to provide in the feedback, survey, or review",
"Email address",
"IP address",
"If a customer chooses to provide feedback, reviews, or survey responses to Zoom, then Qualtrics may process:"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Saasbee Inc. (Hefei) Ltd.",
"sections": [
"Zoom Affiliates"
],
"locations": [
"China"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Saasbee Software (Hangzhou) Co., Ltd.",
"sections": [
"Zoom Affiliates"
],
"locations": [
"China"
]
}
},
{
"kind": "subprocessor",
"vendor": "sendbird",
"evidence_id": 3273,
"data": {
"name": "Sendbird",
"purposes": [
"Chat Functionality for Workvivo Customers (Optional)"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"European Union, United States"
],
"data_categories": [
"Customer Content or any data the Customer chooses to submit via the Chat functionality",
"If a customer chooses to use the Chat functionality in Workvivo, then Sendbird may process:",
"User name",
"Workvivo ID"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "sendsafely",
"evidence_id": 3273,
"data": {
"name": "SendSafely",
"purposes": [
"Encrypted file transfer service"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"United States"
],
"data_categories": [
"Communications Content such as attachments may be shared with SendSafely but only if Customer chooses to provide it directly to a Zoom support agent through a support interaction (i.e., as an attachment to a support ticket)."
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "servicenow",
"evidence_id": 3273,
"data": {
"name": "ServiceNow",
"purposes": [
"Cloud-based Customer Service Platform"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"Germany, United States"
],
"data_categories": [
"Communications Content such as cloud recordings or in-meeting chat transcripts may be shared with ServiceNow but only if Customer chooses to provide it directly to a Zoom support agent through a support interaction."
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Solvvy, LLC",
"sections": [
"Zoom Affiliates"
],
"locations": [
"Delaware, USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "stripe",
"evidence_id": 3273,
"data": {
"name": "Stripe",
"purposes": [
"Payment Processing"
],
"sections": [
"Zoom Events Authorized Subprocessors"
],
"locations": [
"United States"
],
"data_categories": [
"Payment and transaction information such as name, email, bank account details, payment card details, date/time/amount of transaction, and merchant name."
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Suki AI",
"purposes": [
"Intelligent Features Service Provider"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"United States"
],
"data_categories": [
"Customer Content and context",
"Suki may process the following data if the AI Clinical Notes feature is enabled:"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Sumit-AI",
"purposes": [
"AI Speech, Speech-to-Text service"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"Europe, United States"
],
"data_categories": [
"Speech-to-Text feature converts audio to text from a range of sources, including microphones and audio files."
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "taskus",
"evidence_id": 3273,
"data": {
"name": "TaskUS",
"purposes": [
"Support Providers"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"Philippines, Croatia"
],
"data_categories": [
"Communications Content such as cloud recordings or in-meeting chat transcripts may be shared with TaskUS but only if Customer chooses to provide it directly to a Zoom support agent through a support interaction."
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "twilio",
"evidence_id": 3273,
"data": {
"name": "Twilio",
"purposes": [
"Notifications"
],
"sections": [
"Zoom Authorized Subprocessors"
],
"locations": [
"United States, European Union"
],
"data_categories": [
"Email address",
"For notifications from Zoom such as those related to the services, phone authentication, meeting invites, meeting summaries and requests to enable AI features, Twilio may process the following data:",
"Meeting date and start time",
"Meeting or webinar subject",
"Meeting summary",
"Meeting/webinar ID",
"Name",
"Phone number"
],
"transfer_mechanisms": [
"SCCs"
]
}
},
{
"kind": "subprocessor",
"vendor": "workvivo",
"evidence_id": 3273,
"data": {
"name": "Workvivo Limited",
"sections": [
"Zoom Affiliates"
],
"locations": [
"Ireland"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "ZM Services India Private Ltd.",
"sections": [
"Zoom Affiliates"
],
"locations": [
"India"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Zoom Arabia Communications Company",
"sections": [
"Zoom Affiliates"
],
"affiliate": true,
"locations": [
"Kingdom of Saudi Arabia"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Zoom Communications, Inc.",
"sections": [
"Zoom Affiliates"
],
"affiliate": true,
"locations": [
"Delaware, USA"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Zoom Middle East and North Africa Regional Headquarters Company",
"sections": [
"Zoom Affiliates"
],
"affiliate": true,
"locations": [
"Kingdom of Saudi Arabia"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Zoom Software (Hangzhou) Co., Ltd.",
"sections": [
"Zoom Affiliates"
],
"affiliate": true,
"locations": [
"China"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Zoom Video Communications (Hong Kong) Limited",
"sections": [
"Zoom Affiliates"
],
"affiliate": true,
"locations": [
"China",
"Hong Kong"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Zoom Video Communications Korea, LLC",
"sections": [
"Zoom Affiliates"
],
"affiliate": true,
"locations": [
"Republic of Korea"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "Zoom Voice Communications, Inc.",
"sections": [
"Zoom Affiliates"
],
"affiliate": true,
"locations": [
"Delaware, USA",
"Hong Kong (Bus. Registration)"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "ZVC Canada, Ltd.",
"sections": [
"Zoom Affiliates"
],
"locations": [
"Alberta",
"British Columbia",
"Manitoba",
"New Brunswick, Canada",
"Ontario",
"Quebec"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "ZVC France SAS",
"sections": [
"Zoom Affiliates"
],
"locations": [
"Paris, France"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "ZVC Germany GmbH",
"sections": [
"Zoom Affiliates"
],
"locations": [
"Germany"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "ZVC India Pvt. Ltd.",
"sections": [
"Zoom Affiliates"
],
"locations": [
"Mumbai, India"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "ZVC JAPAN K.K.",
"sections": [
"Zoom Affiliates"
],
"locations": [
"Japan"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "ZVC Netherlands B.V.",
"sections": [
"Zoom Affiliates"
],
"locations": [
"Amsterdam, Netherlands",
"Norway (Branch Office)"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "ZVC Singapore Pte. Ltd.",
"sections": [
"Zoom Affiliates"
],
"locations": [
"Singapore"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "ZVC UK Ltd.",
"sections": [
"Zoom Affiliates"
],
"locations": [
"England",
"Wales"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3273,
"data": {
"name": "ZVC- Australia Pty Ltd.",
"sections": [
"Zoom Affiliates"
],
"locations": [
"New South Wales, Australia"
]
}
}
]
}