Zoom
zoom.us · communications
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | partial | 4 / 7 |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | 6 / 6 | |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | 5 / 5 | |
| Pages still reachable | 8 / 8 | |
| Total | 97 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Zoom's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/zoom"><img src="https://thirdpartyindex.com/badge/zoom.svg" alt="Zoom transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/zoom)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| security.txt | snapshot | ||
| Status page statuspage | snapshot | ||
| Security advisories | snapshot |
Subprocessors
39 third parties, 7 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Cloud Service Provider | Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States (SCCs) | |
| Anthropic | Intelligent Features Service Provider | United States (SCCs) | |
| Authzed, Inc. | Authorization / Permissions service (Developer tools) | United States (SCCs) | |
| Bonsai Technologies Inc. | Delaware, USA; France (Bus. Registration) | ||
| Brighthire, Inc. | Delaware, USA | ||
| Cloudflare | Content Delivery Network; Security | European Union, United States; North America, Latin America, Europe, Middle East, Africa, Asia and Oceania. (SCCs) | |
| Eleven Labs Inc. | Intelligent Features Service Provider (Text to Speech,Voice Cloning, Dubbing) | United States, European Union (SCCs) | |
| Google Cloud Platform | Cloud Service Provider, Intelligent Features Service Provider | United States, European Union, Uruguay, Chile, Taiwan, Japan and Singapore (SCCs) | |
| Keybase, LLC | Delaware, USA | ||
| MaestroQA | Support Quality Assurance | Ireland, United States (SCCs) | |
| Microsoft | Cloud Service Provider.; Microsoft’s Azure AI Speech, Speech-to-Text service. | Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States; Switzerland (SCCs) | |
| MongoDB | Developer Database Platform | United States (SCCs) | |
| OneTrust | Data Subject Requests Portal, Cookie Preference Center | United States (SCCs) | |
| OpenAI | Intelligent Features Service Provider | United States, European Union (SCCs) | |
| Oracle | Cloud Service Provider | Mexico, United States, Saudi Arabia (Binding Corporate Rules (BCRs)) | |
| Perplexity | Intelligent Features Service Provider | United States (SCCs) | |
| Qualtrics | Feedback, Reviews, and Survey Responses | Germany, United States (SCCs) | |
| Saasbee Inc. (Hefei) Ltd. | China | ||
| Saasbee Software (Hangzhou) Co., Ltd. | China | ||
| Sendbird | Chat Functionality for Workvivo Customers (Optional) | European Union, United States (SCCs) | |
| SendSafely | Encrypted file transfer service | United States (SCCs) | |
| ServiceNow | Cloud-based Customer Service Platform | Germany, United States (SCCs) | |
| Solvvy, LLC | Delaware, USA | ||
| Stripe | Payment Processing | United States (SCCs) | |
| Suki AI | Intelligent Features Service Provider | United States (SCCs) | |
| Sumit-AI | AI Speech, Speech-to-Text service | Europe, United States (SCCs) | |
| TaskUS | Support Providers | Philippines, Croatia (SCCs) | |
| Twilio | Notifications | United States, European Union (SCCs) | |
| Workvivo Limited | Ireland | ||
| ZM Services India Private Ltd. | India | ||
| ZVC- Australia Pty Ltd. | New South Wales, Australia | ||
| ZVC Canada, Ltd. | Alberta; British Columbia; Manitoba; New Brunswick, Canada; Ontario; Quebec | ||
| ZVC France SAS | Paris, France | ||
| ZVC Germany GmbH | Germany | ||
| ZVC India Pvt. Ltd. | Mumbai, India | ||
| ZVC JAPAN K.K. | Japan | ||
| ZVC Netherlands B.V. | Amsterdam, Netherlands; Norway (Branch Office) | ||
| ZVC Singapore Pte. Ltd. | Singapore | ||
| ZVC UK Ltd. | England; Wales |
Zoom affiliates (7)
Listed as a subprocessor by (70)
Purposes as each company states them.
15Five 15five.com
ActiveState activestate.com Collaboration
Airtable airtable.com Video conferencing, call recording
Alcide alcide.io
Auvik auvik.com Communication services
BrightHire brighthire.com Detection of signals of potential fraud*; Summarization
BrightLocal brightlocal.com Video conferencing platform
Bronto bronto.io Support Recordings (customer optional)
- Chat Aid chataid.com Video conferencing
Checkmk checkmk.com Video conferencing platform USA for remote live support and screen sharing
Clozd clozd.com Interview video and audio recording services. [Zoom Trust Center](https://explore.zoom.us/en/trust/); Required
CodeRabbit coderabbit.ai Virtual meetings
Conveo conveo.ai **Processing Activity Description** Meetings and Collaboration **Data Residency / Processing Location** EU (Germany) **Headquarters Location** San Jose, California, USA; Meetings and Collaboration
Dashlane dashlane.com Video conference provider
Digicert digicert.com Provide virtual meetings and business communications
Dropbox dropbox.com Customer Support
Dynatrace dynatrace.com
Egnyte egnyte.com
Everbridge everbridge.com Live calls for support of travelers
Expensify expensify.com Member Data and Personal Data; Video conferencing
Fastmail fastmail.com Video conferencing
Feedly Threat Intelligence feedly.com Video Conferencing
Forsta forsta.com Web Conferencing Platform
HackerRank hackerrank.com Video Conferencing for Interviews
Hasura hasura.io
Honeycomb honeycomb.io Virtual Meetings and Collaboration
Identity Automation identityautomation.com Online meetings
Infisical infisical.com Infisical uses Zoom to conduct virtual meetings.
Jamf jamf.com Online meetings
- LinkedIn linkedin.com Teleconferencing services
Lusha lusha.com Video and Schedule Services
Metabase metabase.com Video conferencing.
MinIO min.io Video conferencing with embedded AI (AI Companion); processes customer and partner names, email addresses, voice recordings, video recordings, meeting transcripts, and chat messages
OpenSesame opensesame.com Customer Support
Optro optro.ai Virtual conferencing & AI
- PandaDoc pandadoc.com Meeting Platform including AI transcription and summary capabilities
Pluralsight pluralsight.com Video Conferencing Platform
Posit posit.co
Prezi prezi.com Webinar Provider
Quartzy quartzy.com
Qumulo qumulo.com Collaboration; Video Conferencing
Rapid7 rapid7.com
RingCentral ringcentral.com Video Hosting
Scalyr scalyr.com Video conference provider
SentinelOne sentinelone.com Video conference provider
SigNoz signoz.io
StackGuardian stackguardian.io Web conferencing
Stripe stripe.com Video conferencing system
Superside superside.com
SupportYourApp® supportyourapp.com Video conferencing and team communication for internal coordination and client-facing support sessions; may process personal data discussed during calls
Tanium tanium.com Videoconferencing and communications services
Teleport goteleport.com Video Conferencing
Telnyx telnyx.com Software used for video meetings, webinars, and collaborative work; personal data processed could include employee names, email addresses, video and audio content, and meeting metadata.
Termly termly.io Communications
Thinkific thinkific.com Video conferencing
Tiger Data (creators of TimescaleDB) tigerdata.com Video conferencing
Together AI together.ai Video conferencing
Twingate twingate.com Customer communications system
- Udemy udemy.com Live event conferencing provider
Unbounce unbounce.com
Userlist userlist.com Internal communication
Wasabi wasabi.com Messenger and video conference platform used for support
Webflow webflow.com Video communications
Whistic whistic.com Customer Support
Workvivo workvivo.com (Optional); Chat Functionality; Intelligent Features Service Provider (Optional)
Wrike wrike.com Video customer support
Zapier zapier.com Video conferencing and communications for services and technical support
inFeedo AI infeedo.ai
nylas nylas.com Webinars
wiz.io wiz.io
Changes
None since tracking began.