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Trust Center Start your security review View & download sensitive information Ask for information Overview Welcome to Improvado's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation. Compliance CCPA GDPR HIPAA SOC 2 Type 2 Documents DOCUMENTSPolicies REPORTSData Flow Diagram (DFD) REPORTSNetwork Diagram REPORTSOther Reports REPORTSPentest Report REPORTSSOC 2 Report COMPLIANCESOC 2 Type 2 POLICIESAcceptable Use Policy POLICIESAsset Management Policy POLICIESAudit and Accountability Policy POLICIESBackup Policy POLICIESBusiness Associate Policy Risk Profile Data Access LevelRestricted Recovery Time Objective4 hours Recovery Point Objective2 hours View more Product Security Audit Logging Data Security Integrations View more Reports Data Flow Diagram (DFD) Network Diagram Other Reports View more Data Security Access Monitoring Certificates of Destruction Data Asset Classification View more App Security Responsible Disclosure Application Penetration Testing Bot Detection View more AI AI Overview AI Feature AI Training Data and Bias View more ESG Anti-Bribery and Corruption Anti-Competitive Practices Anti-Modern Slavery View more Legal Subprocessors Customer Audit Rights Cyber Insurance View more Data Privacy Cookies Data Breach Notifications Data Into System View more Access Control Access Log Management Automated Account Management Bring Your Own Device (BYOD) View more Infrastructure Status Monitoring Amazon Web Services Anti-DDoS View more Endpoint Security Anti-Malware Disk Encryption DNS Filtering View more Network Security Bot Detection Data Loss Prevention Distributed Denial of Service Protection (Anti-DDoS) View more Corporate Security Asset Management Practices Email Protection Employee Handbook View more Policies Acceptable Use Policy Asset Management Policy Audit and Accountability Policy View more Incident Response Designated Response Personnel Forensic Retainer Incident Reporting Process View more Risk Management Data Access/Impact Levels Risk Assessments Supply Chain Risk Management View more Asset Management Asset Classification Asset Inventories (Hardware/Software) Asset Tracking View more BC/DR Alternate Processing/Storage Site Business Continuity Management System (BCMS) Business Continuity Plan (BCP) View more Training Employee Privacy Training Phishing Training Role-Based Training View more Change Management Change Advisory Board (CAB) Change Control Board (CCB) Change Management Program View more Physical & Environment Access Monitoring Alarms & Surveillance Alternate Work Sites View more Continuous Monitoring Automated Alert Response Automated Compliance Monitoring Data Loss Prevention System (DLP) View more Subprocessors If you need help using this Trust Center, please contact us. Contact support If you think you may have discovered a vulnerability, please send us a note. Report issue