Improvado
Certifications and attestations: SOC 2 Type II
Says it complies with: HIPAA, GDPR, CCPA/CPRA
As listed on Improvado's trust center (evidence) ; reports themselves are usually shared on request.
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | 6 / 6 | |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 90 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Improvado's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/improvado"><img src="https://thirdpartyindex.com/badge/improvado.svg" alt="Improvado transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/improvado)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list safebase | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| security.txt | snapshot | ||
| Status page | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Anthropic, PBC | AI/ML inference services for natural-language and analytical tasks (Claude) | United States | |
| Atlassian Pty Ltd | Customer support ticketing (Jira Service Management) | Australia | |
| FoundryLabs, Inc. (E2B) | Sandboxed code execution for AI-enabled product features | United States | |
| Google LLC | Workplace productivity (Google Workspace), cloud computing (Google Cloud Platform), and AI/ML inference (Gemini) | United States | |
| Microsoft Corporation | Workplace productivity (Microsoft 365), cloud computing (Azure), and AI/ML inference (Azure OpenAI Service) | United States |
Listed as a subprocessor by (1)
Purposes as each company states them.
WebFX webfx.com Client Reporting; Used to manage marketing performance.
Changes
None since tracking began.