Snapshot 4516
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"vendor": "anthropic",
"evidence_id": 4516,
"data": {
"name": "Anthropic",
"purposes": [
"AI-powered features within the Services"
],
"locations": [
"United States"
],
"data_categories": [
"Communication data (user-generated text inputs, call transcripts), contact and CRM data (name, email, title, company, prospect and account data as directed by the user)",
"Customer, Prospects"
]
}
},
{
"kind": "subprocessor",
"vendor": "baseten",
"evidence_id": 4516,
"data": {
"name": "Baseten Labs, Inc.",
"purposes": [
"AI-powered features within the Services"
],
"locations": [
"United States"
],
"data_categories": [
"CRM and sales-engagement data; contact and identification data; communication data (call recordings, call transcripts, email content, email metadata, and attachments)",
"Customer, Prospects"
]
}
},
{
"kind": "subprocessor",
"vendor": "deepgram",
"evidence_id": 4516,
"data": {
"name": "Deepgram Inc.",
"purposes": [
"Speech to text services"
],
"locations": [
"United States"
],
"data_categories": [
"Communication data (call transcripts)",
"Customer, Prospects"
]
}
},
{
"kind": "subprocessor",
"vendor": "glockapps",
"evidence_id": 4516,
"data": {
"name": "Deluxe Custom Apps, LLC (d/b/a GlockApps)",
"purposes": [
"Mailbox deliverability and mailbox health monitoring (activated on a per-customer basis, as needed)"
],
"locations": [
"United States"
],
"data_categories": [
"Customer, Prospects",
"Email addresses"
]
}
},
{
"kind": "subprocessor",
"vendor": "elasticsearch",
"evidence_id": 4516,
"data": {
"name": "ElasticSearch, Inc.",
"purposes": [
"Search provider to search and filter data"
],
"locations": [
"United States"
],
"data_categories": [
"Contact and identification data, CRM and sales engagement data",
"Customer, Prospects"
]
}
},
{
"kind": "subprocessor",
"vendor": "explo-co",
"evidence_id": 4516,
"data": {
"name": "Explo",
"purposes": [
"Data visualization and analytics dashboards"
],
"locations": [
"United States"
],
"data_categories": [
"CRM and sales engagement data, product usage data",
"Customer"
]
}
},
{
"kind": "subprocessor",
"vendor": "fireworks",
"evidence_id": 4516,
"data": {
"name": "Fireworks AI, Inc.",
"purposes": [
"AI-powered features within the Services."
],
"locations": [
"United States and other jurisdictions in which Fireworks' Services are hosted."
],
"data_categories": [
"CRM and sales-engagement data; communication data (call recordings, call transcripts, email content, email metadata, and attachments); contact and identification data; technical data",
"Customer, Prospects"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 4516,
"data": {
"name": "Google AI (Gemini)",
"purposes": [
"AI-powered features within the Services"
],
"locations": [
"United States"
],
"data_categories": [
"Communication data (user-generated text inputs, call transcripts), contact and CRM data (name, email, title, company, prospect and account data as directed by the user)",
"Customer, Prospects"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 4516,
"data": {
"name": "Google Cloud Platform",
"purposes": [
"Cloud infrastructure, hosting, and data storage"
],
"locations": [
"United States"
],
"data_categories": [
"All categories of Customer Personal Data as described in Annex 1",
"Customer, Prospects"
]
}
},
{
"kind": "subprocessor",
"vendor": "intercom",
"evidence_id": 4516,
"data": {
"name": "Intercom",
"purposes": [
"In-app user onboarding and product guidance"
],
"locations": [
"United States"
],
"data_categories": [
"Contact and identification data (name, email)",
"Customer"
]
}
},
{
"kind": "subprocessor",
"vendor": "lambda-labs",
"evidence_id": 4516,
"data": {
"name": "Lambda Labs",
"purposes": [
"Cloud GPU Infrastructure Provider"
],
"locations": [
"United States"
],
"data_categories": [
"Communication data (call recordings)",
"Customer, Prospects"
]
}
},
{
"kind": "subprocessor",
"vendor": "omni",
"evidence_id": 4516,
"data": {
"name": "Omni Analytics Inc.",
"purposes": [
"Business intelligence andanalytics platform used to host and process platform data for reporting anddashboard features within the Nooks Services, including engagement andcommunications data."
],
"locations": [
"United States"
],
"data_categories": [
"CRM and sales engagement data;communication data including call transcripts and email content; product usagedata; AI-derived signal outputs; contact and identification data; technicaldata.",
"Customer’s authorized users; Customer’s prospects, leads, business contacts, and communication recipients"
]
}
},
{
"kind": "subprocessor",
"vendor": "openai",
"evidence_id": 4516,
"data": {
"name": "OpenAI",
"purposes": [
"AI-powered features within the Services"
],
"locations": [
"United States"
],
"data_categories": [
"Communication data (user-generated text inputs, call transcripts), contact and CRM data (name, email, title, company, prospect and account data as directed by the user)",
"Customer, Prospects"
]
}
},
{
"kind": "subprocessor",
"vendor": "pylon",
"evidence_id": 4516,
"data": {
"name": "Pylon Labs. Inc",
"purposes": [
"Customer support and troubleshooting"
],
"locations": [
"United States"
],
"data_categories": [
"Contact and identification data, CRM and sales engagement data",
"Customer"
]
}
},
{
"kind": "subprocessor",
"vendor": "redis",
"evidence_id": 4516,
"data": {
"name": "Redis Cloud",
"purposes": [
"In-memory database service used for caching and session storage"
],
"locations": [
"United States"
],
"data_categories": [
"Customer, Prospects",
"Technical data (session identifiers) and contact data (phone numbers)"
]
}
},
{
"kind": "subprocessor",
"vendor": "snowflake",
"evidence_id": 4516,
"data": {
"name": "Snowflake, Inc.",
"purposes": [
"Cloud data warehouse used to host and process platform"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "twilio",
"evidence_id": 4516,
"data": {
"name": "Twilio, Inc.",
"purposes": [
"Telephony services, including voice calling and phone number provisioning"
],
"locations": [
"United States"
],
"data_categories": [
"Contact data (phone numbers)",
"Customer, Prospects"
]
}
},
{
"kind": "subprocessor",
"vendor": "vapi",
"evidence_id": 4516,
"data": {
"name": "Vapi, Inc.",
"purposes": [
"Conversational AI functionality within the Services"
],
"locations": [
"United States"
],
"data_categories": [
"Contact and identification data (name, email) and communication data (call recordings)",
"Customer"
]
}
},
{
"kind": "subprocessor",
"vendor": "vonage",
"evidence_id": 4516,
"data": {
"name": "Vonage",
"purposes": [
"Video conferencing services"
],
"locations": [
"United States"
],
"data_categories": [
"Contact data (name, title) and communication data (meeting content, metadata)",
"Customer"
]
}
}
]
}