Nooks

nooks.ai

Nooks declares 19 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Google Cloud, OpenAI and Anthropic. No published changes since we first read it on Sep 22, 2026. 7 tracked vendors name Nooks as a subprocessor, including PandaDoc, Digicert and Employment Hero.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

19 third parties.

NamePurposeLocationListed since
Anthropic AIAI-powered features within the ServicesUnited States
Baseten Labs, Inc. AIAI-powered features within the ServicesUnited States
Deepgram Inc. AISpeech to text servicesUnited States
Deluxe Custom Apps, LLC (d/b/a GlockApps) Mailbox deliverability and mailbox health monitoring (activated on a per-customer basis, as needed)United States
ElasticSearch, Inc. Search provider to search and filter dataUnited States
Explo Data visualization and analytics dashboardsUnited States
Fireworks AI, Inc. AIAI-powered features within the Services.United States and other jurisdictions in which Fireworks' Services are hosted.
Google AI (Gemini) AIAI-powered features within the ServicesUnited States
Google Cloud Platform Cloud infrastructure, hosting, and data storageUnited States
Intercom In-app user onboarding and product guidanceUnited States
Lambda Labs Cloud GPU Infrastructure ProviderUnited States
Omni Analytics Inc.
Business intelligence andanalytics platform used to host and process platform data for reporting anddashboard features within the Nooks Services, including engagement andcommunications data.
United States
OpenAI AIAI-powered features within the ServicesUnited States
Pylon Labs. Inc Customer support and troubleshootingUnited States
Redis Cloud In-memory database service used for caching and session storageUnited States
Snowflake, Inc. Cloud data warehouse used to host and process platformUnited States
Twilio, Inc. Telephony services, including voice calling and phone number provisioningUnited States
Vapi, Inc. Conversational AI functionality within the ServicesUnited States
Vonage Video conferencing servicesUnited States

Web TechnologiesCSV · Atom

Nooks's homepage made 234 requests to 38 domains, 15 services controlled by another company, and 3 domains not identified.

Analytics (8): HubSpot, Meta, Leadfeeder, LinkedIn, ZoomInfo, Hotjar, Smartlook, Lead ForensicsAdvertising (2): Google Cloud; usually detected as Advertising: MicrosoftCDN (2): jsDelivr, CloudflareMarketing automation (1): GetVector, Inc.A/B Testing (1): WebflowCookie compliance (1): Termly

15 third parties by category: Analytics 8Advertising 2CDN 2Marketing automation 1A/B Testing 1Cookie compliance 1

Third parties 15 · 221 requests
Webflow Intellimize Webflow 1.6.0 jQuery 3.5.1 49% of the page's requests 114
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Font API Google Hosted Libraries Google Tag Manager 12% of the page's requests 27
jsDelivr jsDelivr 10% of the page's requests 23
GetVector, Inc. Vector 5% of the page's requests 11
HubSpot HubSpot HubSpot Analytics 3% of the page's requests 8
Termly Termly 3% of the page's requests 8
Meta Facebook Pixel 2.9.438 3% of the page's requests 7
Microsoft clarity.ms 3% of the page's requests 6
Leadfeeder Leadfeeder 2% of the page's requests 4
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
ZoomInfo Zoominfo 1% of the page's requests 3
Cloudflare cdnjs <1% of the page's requests 2
Hotjar Hotjar <1% of the page's requests 2
Smartlook Smartlook <1% of the page's requests 2
Lead Forensics Lead Forensics <1% of the page's requests 1
Unknown 3 · 6 requests

itsoffbrand.ionooks-git-nooks-staging-itsoffbrand.vercel.appusbrowserspeed.com

First party 1 · 7 requests
Nooks Cloudflare FancyBox 5.0.36 Finsweet GSAP 3.15.0 HSTS HTTP/3 Microsoft Clarity Open Graph Plyr Webpack core-js 3.32.2 3% of the page's requests 7

11 tracked companies loaded by the homepage are not in Nooks's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (7)CSV · Atom

7 companies
  • Bitwarden bitwarden.com Communication tools
  • Digicert digicert.com Support sales outreach and business communications
  • Employment Hero employmenthero.com Processing Activity: AI-powered sales dialling platform used to manage outbound calling workflows, automate call queues, and capture call activity data in support of sales development operations. Data is not used to train Nooks' AI models, as EH has opted out. GDPR Transfer Mechanism: Standard Contractual Clauses; Sales Communications
  • PandaDoc pandadoc.com AI Enabled Sales Dialing Assistant
  • Spellbook spellbook.com Sales; Used for outbound sales call recording, analysis, and training.
  • UltraDNS ultradns.com Support sales outreach and business communications
  • Zenzap zenzap.co Sales communication

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Nooks's trust center lists them; reports are usually shared on request (evidence)

Incidents reported by Nooks's subprocessorsCSV · Atom

362 reported incidents in the last 30 days, by 13 of the vendors Nooks lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Nooks was involved.

DateCompanyIncidentImpactLasted
FireworksService Degradation for GLM 5.3 Fast minor30 min
SnowflakeINC20000347 minor32 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
FireworksService Degradation for Kimi K3.1 Pro minor2 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
BasetenModel APIs are down for all models critical21 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
PylonSlack Integration Connection Issues major3 h 13 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
FireworksService Degradation for GLM 5.3 minor24 min
FireworksService Degradation for DeepSeek V4.1 Flash 1017 minor1 h 25 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
FireworksService Degradation for Kimi K3 minorongoing
FireworksService Degradation for Kimi K3 US minor1 h 5 min

And 337 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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Nooks transparency rating

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