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Skip to main content List of subprocessors for customers using Teamtailor’s North America (NA) Region This list includes the sub-processors engaged by the Teamtailor group Updated yesterday Table of contents If your company is using one of Teamtailor's other regions, you can find the applicable list of subprocessors here: Europe (EU) Asia-Pacific (APAC) For further information about different regions for data processing, please view this article. Below is a list of the sub-processors engaged by the Teamtailor group for processing personal data on behalf of Teamtailor’s customers using our NA Region. An equivalent list is available for customers using our EU or APAC Region. The list is subject to change at any time at the sole discretion of Teamtailor, subject to applicable laws and the notification requirements under our contracts with our customers. We have entered into adequate contractual agreements with all of our sub-processors, corresponding to the Data Processing Agreement between Teamtailor and our customers. If you have questions in relation to this article, you may contact support@teamtailor.com or your Customer Success Manager. For services and functionalities that are an integral part of the Services: Name Service provided Data subjects Data processed Data Center Location Amazon Web Services EMEA SARL. Storage, Cloud Computing, Email distribution User, Candidate* All data processed within the Service USA Crunchy Data Solutions, Inc. Storage User, Candidate* All data processed within the Service USA Pusher Ltd. Communication between the Service backend and web client. User, Candidate* All data visible in the web client USA Optidash GmbH. Image processing User, Candidate* Images Germany Datadog, Inc. Log management User, Candidate* Logs of all events occurring in the Service Germany Clickhouse, Inc. Storage User, Candidate* Event log of CareerSite visits and job ad-related events USA Hetzner Online GmbH. Industriestr. 25, 91710 Gunzenhausen, Germany. Supplementary infrastructure hosting services User, Candidate* All data processed within the Service Germany, Finland For optional services and functionalities: You may choose to use these functionalities or not. The Service works without them, and if you do not actively use the functionality, your data will not be processed by the subprocessor. You are responsible for monitoring the use of these functionalities, some of which require an activation by a Company Admin or a Teamtailor contact person. Certain add-ons come with an additional fee. Read more here. Name Service provided. Related features in [] Data subjects Data processed Data Center Location Cronofy B.V Calendar integration for scheduling interviews and meetings. [Smart scheduling] User, Candidate* Contact details, calendar information.** USA Twilio, Inc. Communicating via SMS. [SMS] User, Candidate* Contact details, SMS content USA Google LLC Push notifications for Android version of the mobile app (Google Firebase Cloud Messaging). [Teamtailor mobile app] User Device ID, content of the notification In any country in which Google or its subprocessors maintain facilities Riminder SAS Parsing from CV files when uploading CVs manually. [Add a candidate] Candidate* Information in CVs France Fastly, Inc. 475 Brannan St., Suite 300, San Francisco, CA 94107, USA. Using a custom domain, and CDN for the Career Site on a custom domain. [Custom domain] User, Candidate* Temporary, technical access to data added via the Career Site by the Candidate. Temporarily caches selected Career Site content according to Teamtailor’s CDN configuration. Data added via the Career Site: No storage Selected Career Site content temporarily cached at the POP nearest to the Career Site visitor’s geographic location. Heroku (SFDC Ireland Ltd). Executing imports of data into the Teamtailor service. [Imports] Controlled by the customer - normally Candidate data* The data imported into the Teamtailor service Ireland Amazon Web Services EMEA SARL. Host Teamtailor-provided video meetings. [Teamtailor video meetings] Record Teamtailor-provided video meetings. [Recordable video meetings] Allowing users to upload a video recording to job applications. [Recruiter Video Questions] Allowing candidates to upload a video recording with their application. [Video questions] Allowing users to record videos for dashboard widgets and upload videos and images for employer branding purposes. [Customize your dashboard] [Team stories] User, Candidate* Contact details, Video content USA Hyperdoc Inc. Record video meetings hosted by other providers than Teamtailor. [Recordable video meetings] User, Candidate* Contact details, Video content USA AssemblyAI Inc. 2261 Market Street #4577, San Francisco 94114, California, USA. Transcription of meetings as part of our (ADD-ON and Opt-in) Co-pilot Meeting Insights feature. [Meeting Insights] User, Candidate* Recordings of meetings USA OpenAI Ireland Ltd ADD-ON (and Opt-in) Service: AI-based functions in Teamtailor’s Co-Pilot service. [Co-pilot] User, Candidate* Varies per feature USA * Note that the term “Candidate” may, depending on the customer’s use of the Service, also include potential candidates, such as referred candidates, sourced candidates and visitors to the customer’s Career Site. ** For Office365 and Exchange (On-prem), Cronofy Ltd requires full mailbox access due to the permission model. Cronofy will only access the data, not use it. Mailbox access can be avoided by activating Enterprise calendar instead. Read more about it here: https://support.teamtailor.com/en/articles/5355272-enterprise-calendar Related Articles Teamtailor user roles Connect your calendar and video services for meetings in Teamtailor List of subprocessors for customers using Teamtailor’s Europe (EU) Region Get started with Teamtailor List of subprocessors for customers using Teamtailor’s Asia-Pacific (APAC) Region Did this answer your question? Table of contents