Teamtailor
Certifications and attestations: SOC 2ISO/IEC 27001ISO/IEC 27701
Says it complies with: GDPR
As listed on Teamtailor's trust center (evidence) ; reports themselves are usually shared on request.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web | Storage, Cloud Computing, Email distribution | USA | |
| Amazon Web Services EMEA SARL. | Allowing candidates to upload a video recording with their application.; Allowing users to record videos for dashboard widgets and upload videos and images for employer branding purposes. [Customize your dashboard]; Allowing users to upload a video recording to job applications. [Recruiter Video Questions]; Host Teamtailor-provided video meetings. [Teamtailor video meetings]; Record Teamtailor-provided video meetings.; [Recordable video meetings]; [Team stories]; [Video questions]; | USA | |
| AssemblyAI Inc. | Transcription of meetings as part of our (ADD-ON and Opt-in) Co-pilot Meeting Insights feature. [Meeting Insights] | USA | |
| Clickhouse, Inc. | Storage | USA | |
| Cronofy B.V | Calendar integration for scheduling interviews and meetings. [Smart scheduling] | USA | |
| Crunchy Data Solutions, Inc. | Storage | USA | |
| Datadog, Inc. | Log management | Germany | |
| Fastly, Inc. | Using a custom domain, and CDN for the Career Site on a custom domain. [Custom domain] | Data added via the Career Site: No storage; Selected Career Site content temporarily cached at the POP nearest to the Career Site visitor’s geographic location. | |
| Google LLC | Push notifications for Android version of the mobile app (Google Firebase Cloud Messaging).; [Teamtailor mobile app] | In any country in which Google or its subprocessors maintain facilities | |
| Heroku (SFDC Ireland Ltd). | Executing imports of data into the Teamtailor service. [Imports] | Ireland | |
| Hetzner Online GmbH. | Supplementary infrastructure hosting services | Germany, Finland | |
| Hyperdoc Inc. | Record video meetings hosted by other providers than Teamtailor. [Recordable video meetings] | USA | |
| OpenAI Ireland Ltd | ADD-ON (and Opt-in) Service: AI-based functions in Teamtailor’s Co-Pilot service. [Co-pilot] | USA | |
| Optidash GmbH. | Image processing | Germany | |
| Pusher Ltd. | Communication between the Service backend and web client. | USA | |
| Riminder SAS | Parsing from CV files when uploading CVs manually. [Add a candidate] | France | |
| Twilio, Inc. | Communicating via SMS.; [SMS] | USA |
Listed as a subprocessor by (1)
Purposes as each company states them.
FrankieOne frankieone.com Recruitment platform and candidate management
Service status
7 incidents in the last 90 days (0 major or critical, 3 minor, 4 with no stated impact) · typically resolved in 44 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Degraded performance | none | 1 min evidence | |
| Intermittent availability issue | none | 1 min evidence | |
| Degraded performance and intermittent errors | none | — evidence | |
| Intermittent availability issue | none | — evidence | |
| Degraded performance – delayed background processing | minor | — evidence | |
| Increased database issues for customers on na-maroon | minor | 4 h 39 min evidence | |
| Marketing website (www.teamtailor.com) unavailable | minor | 44 min evidence | |
| Intermittent errors when uploading and displaying images | minor | 7 min evidence |
As Teamtailor's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.