Snapshot 4762

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Subprocessor list
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https://www.benchling.com/subprocessors
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Benchling Subprocessors
Last Updated: April 9, 2026
Benchling uses the below third-party service providers (“Third-Party Subprocessors”) to process Customer Personal Data as necessary to perform the Benchling Services (see Benchling’s Data Processing Addendum for definitions not set forth here). Subprocessors will only process Customer Personal Data: (i) on behalf of Benchling’s customers; (ii) in accordance with Customer instructions as communicated by Benchling; and (iii) in strict accordance with the terms of a written contract between Benchling and the Subprocessor.
Benchling imposes contractual obligations on its Subprocessors to implement appropriate technical and organizational measures to protect Customer Personal Data to the standards required by applicable data protection laws. Further information relating to Subprocessor security measures can be found via the external links below.
Duration of processing: For each Subprocessor below, processing of a given customer’s Customer Personal Data will be for the duration that the Customer uses and continues to use the applicable service(s), and for the retention periods as set out in Customer's agreement with Benchling.
Benchling Third-Party Subprocessor
Subprocessor	Processing Purpose	Location(s) of Processing	External Link for Additional Security Info
Amazon Web Services, Inc.	Infrastructure / hosting services and storage;
multi-modal large language model managed services (via Amazon Bedrock)	Processing occurs primarily in: United States; Germany; Ireland
AI inference requests are routed globally and may be processed in any AWS regions supporting the models used.	AWS Compliance Program
DataDog	In-app monitoring and analytics	United States	Datadog Trust Center
Google	Infrastructure / hosting services and storage; multi-modal large language model managed services (via Google Vertex AI)	Processing occurs primarily in: United States; UK; EU (multi-region); Australia (temporary storage for customers in the region).
AI inference requests are routed globally and may be processed in any Google Cloud regions supporting the models used.	Google Trust & Security
OpenAI	Multi-modal large language model services, including realtime processing of audio data for voice-based interface	Processing occurs primarily in: United States
AI inference requests are routed globally (except for realtime audio data processing) and may be processed in any OpenAI regions supporting the models used.	OpenAI Security & Privacy
Segment	In-app analytics for understanding how the platform is utilized by Customers	United States	Twilio Segment Trust Center
Sentry	In-app monitoring and analytics	United States	Sentry Trust Center
Snowflake	Data storage and warehousing	United States	Snowflake Security & Trust Center
Zendesk	Customer support (in-app and email)	United States	Zendesk Trust Center
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