Snapshot 53556

Document

Subprocessor list

URL

https://customer.io/legal/sub-processors

Fetched

2026-10-06 16:05:14 UTC

HTTP status

200

Content type

text/html; charset=utf-8

Fetch mode

static

Size

235123 bytes

SHA-256 (raw)

67823a67121377007f60e7931cb1d8325af392094d6a770e8f5b422cd008312f

SHA-256 (normalized text)

25b2a797d1f663cd2754d48043a1b212ed708eea480070df113fc0f4c0e2c258

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 3758,
      "data": {
        "name": "Amazon Web Services",
        "purposes": [
          "Cloud Hosting"
        ],
        "sections": [
          "Customer.io Infrastructure Subprocessors"
        ],
        "locations": [
          "USA, EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "anthropic",
      "evidence_id": 3758,
      "data": {
        "name": "Anthropic (Claude)",
        "purposes": [
          "AI model hosting and inference for optional AI-powered features"
        ],
        "sections": [
          "Customer.io AI Feature Subprocessors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 3758,
      "data": {
        "name": "Google Cloud (Vertex AI)",
        "purposes": [
          "AI model hosting and inference for optional AI-powered features"
        ],
        "sections": [
          "Customer.io AI Feature Subprocessors"
        ],
        "locations": [
          "USA, EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 3758,
      "data": {
        "name": "Google Cloud Platform",
        "purposes": [
          "Cloud Hosting, Analytics, AI"
        ],
        "sections": [
          "Customer.io Infrastructure Subprocessors"
        ],
        "locations": [
          "USA, EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "infobip",
      "evidence_id": 53556,
      "data": {
        "name": "Infobip",
        "purposes": [
          "Customer Communications*"
        ],
        "sections": [
          "Customer.io Platform Subprocessors"
        ],
        "locations": [
          "USA, EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mailgun",
      "evidence_id": 3758,
      "data": {
        "name": "Mailgun",
        "purposes": [
          "Customer Communications"
        ],
        "sections": [
          "Customer.io Platform Subprocessors"
        ],
        "locations": [
          "USA, EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 3758,
      "data": {
        "name": "OpenAI, LLC",
        "purposes": [
          "AI model inference for optional AI-powered features"
        ],
        "sections": [
          "Customer.io AI Feature Subprocessors"
        ],
        "locations": [
          "USA, EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "snowflake",
      "evidence_id": 3758,
      "data": {
        "name": "Snowflake",
        "purposes": [
          "Data Warehousing, Analytics"
        ],
        "sections": [
          "Customer.io Infrastructure Subprocessors"
        ],
        "locations": [
          "USA, EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "twilio",
      "evidence_id": 3758,
      "data": {
        "name": "Twilio",
        "purposes": [
          "Customer Communications*"
        ],
        "sections": [
          "Customer.io Platform Subprocessors"
        ],
        "locations": [
          "USA"
        ]
      }
    }
  ]
}