Snapshot 55037
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Scripts and page chrome removed; this is what change detection compares.
Skip to navigationSkip to main content aXcelerate Best-in-class training management software security@axcelerate.com Privacy PolicyOpens in new tab Subprocessors Amazon Web Services • Cloud provider Australia (Sydney region) Service Provided Cloud infrastructure, compute, storage, networking, managed databases. Data Accessed All customer data is stored and processed within the platform Safeguards ISO 27001, SOC 1/2/3, IRAP-assessed services, encryption at rest and in transit, shared responsibility model Atlassian Suite • Collaboration Approved International Regions Service Provided Issue tracking Data Accessed Internal ticketing and tracking (No customer data) Safeguards ISO 27001, SOC 2 Google Workspace • Identity provider Approved International Regions Service Provided Email, collaboration, document management Data Accessed Business communications Safeguards ISO 27001, SOC 2 Zendesk • Customer support Australia (Sydney region) Service Provided Customer support ticketing Data Accessed Customer contact details, support artefacts Safeguards ISO 27001, SOC 2 Hubspot • Customer relationship management (CRM) Approved International Regions Service Provided Customer relationship management (CRM), marketing automation, customer communications and analytics Data Accessed Customer and prospect contact details (e.g. names, email addresses, organisation details), communication metadata, support and sales interactions Safeguards ISO 27001, SOC 2 Logz.io • SIEM Australia (Sydney region) Service Provided Security Information and Event Management (SIEM), log aggregation, monitoring, and security analytics Data Accessed System and application logs, security events, operational metadata (No customer data) Safeguards ISO 27001, SOC 2 Sentry • Error Tracking Australia (Sydney region) Service Provided Application error tracking, performance monitoring, and debugging analytics Data Accessed Application error events, stack traces, performance metrics, operational metadata (No customer data) Safeguards ISO 27001, SOC 2 Amplitude • Product analytics Approved international regions Service Provided Product analytics and usage monitoring to support product improvement and user experience analysis Data Accessed Pseudonymised usage events, feature interaction data, device and browser metadata, IP addresses (No customer data) Safeguards ISO 27001, SOC 2 Claude • Data storage and processing Approved international regions Service Provided AI-powered features and natural language processing to support product functionality and internal workflows Data Accessed Internal use AI service, development assistance. Not used for any client data provided through the application Safeguards ISO 27001, ISO 42001, SOC 2 Type I and Type II Fivetran • Data storage and processing Approved international regions Service Provided Automated data pipeline and integration services to move data between operational systems and analytics infrastructure Data Accessed Usage metrics and analytics Safeguards ISO 27001, SOC 1, SOC 2 1-10 of 14 results Showresults per page All subprocessors Amazon Web Services ###### Service Provided Cloud infrastructure, compute, storage, networking, managed databases. ###### Data Accessed All customer data is stored and processed within the platform ###### Safeguards ISO 27001, SOC 1/2/3, IRAP-assessed services, encryption at rest and in transit, shared responsibility model Cloud provider Australia (Sydney region) aws.amazon.com Atlassian Suite ###### Service Provided Issue tracking ###### Data Accessed Internal ticketing and tracking (No customer data) ###### Safeguards ISO 27001, SOC 2 Collaboration Approved International Regions atlassian.com/software/jira Google Workspace ###### Service Provided Email, collaboration, document management ###### Data Accessed Business communications ###### Safeguards ISO 27001, SOC 2 Identity provider Approved International Regions admin.google.com Zendesk ###### Service Provided Customer support ticketing ###### Data Accessed Customer contact details, support artefacts ###### Safeguards ISO 27001, SOC 2 Customer support Australia (Sydney region) https://zendesk.com Hubspot ###### Service Provided Customer relationship management (CRM), marketing automation, customer communications and analytics ###### Data Accessed Customer and prospect contact details (e.g. names, email addresses, organisation details), communication metadata, support and sales interactions ###### Safeguards ISO 27001, SOC 2 Customer relationship management (CRM) Approved International Regions https://hubspot.com Logz.io ###### Service Provided Security Information and Event Management (SIEM), log aggregation, monitoring, and security analytics ###### Data Accessed System and application logs, security events, operational metadata (No customer data) ###### Safeguards ISO 27001, SOC 2 SIEM Australia (Sydney region) https://logz.io Sentry ###### Service Provided Application error tracking, performance monitoring, and debugging analytics ###### Data Accessed Application error events, stack traces, performance metrics, operational metadata (No customer data) ###### Safeguards ISO 27001, SOC 2 Error Tracking Australia (Sydney region) https://sentry.io Amplitude ###### Service Provided Product analytics and usage monitoring to support product improvement and user experience analysis ###### Data Accessed Pseudonymised usage events, feature interaction data, device and browser metadata, IP addresses (No customer data) ###### Safeguards ISO 27001, SOC 2 Product analytics Approved international regions https://amplitude.com Claude ###### Service Provided AI-powered features and natural language processing to support product functionality and internal workflows ###### Data Accessed Internal use AI service, development assistance. Not used for any client data provided through the application ###### Safeguards ISO 27001, ISO 42001, SOC 2 Type I and Type II Data storage and processing Approved international regions https://trust.anthropic.com/ Fivetran ###### Service Provided Automated data pipeline and integration services to move data between operational systems and analytics infrastructure ###### Data Accessed Usage metrics and analytics ###### Safeguards ISO 27001, SOC 1, SOC 2 Data storage and processing Approved international regions https://fivetran.com GitHub ###### Service Provided Source code hosting, version control, and software development lifecycle management ###### Data Accessed Source code, development metadata, issue and pull request records. (No customer data) ###### Safeguards ISO 27001, SOC 2 Version control Approved international regions github.com Loveable ###### Service Provided Prototyping ###### Data Accessed Design Prototypes and mockups ###### Safeguards ISO 27001, SOC 2 Type II, GDPR Engineering Approved international regions https://lovable.dev/ Hook ###### Service Provided AI-driven customer success analytics, including churn prediction and account health scoring ###### Data Accessed Customer account revenue data, customer engagement, health monitoring, lifecycle management, and proactive outreach activities across our customer base. (Customer data - client accounts) ###### Safeguards ISO 27001, SOC 2 Customer support Approved international regions hook.co SMTP2GO ###### Service Provided Transactional email delivery service for outbound system-generated emails (notifications, alerts, password resets, and similar messages) ###### Data Accessed Recipient email addresses and message content of transactional emails sent through the platform (Customer data - recipient details) ###### Safeguards ISO 27001, ISO 9001, SOC 2 Type II, GDPR Mail Service Australia smtp2go.com