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AFTERSHIP SUBPROCESSORS AfterShip maintains an up-to-date list of the names, regions, and websites of all third-party data subprocessors that AfterShip has contracted with to provide processing activities for AfterShip Services. Last Updated: 20 May 2026 A subprocessor is a vendor AfterShip uses to process personal data on behalf of customers and carriers, who are data controllers of such data. AfterShip requires each subprocessor to satisfy obligations equivalent to those that bind the data processor, AfterShip itself, as stated in AfterShip’s Data Processing Agreement (available here). Such obligations include, without limitations, the following: The personal data must be processed pursuant to the instructions from the data controllers (customers and carriers, depending on the case), as communicated to the relevant subprocessors by AfterShip; To perform data processing activities, the subprocessors must only use personnel who are reliable and subject to binding obligations with respect to data protection and security, as required under applicable laws and regulations; Subprocessors must promptly inform AfterShip in case of any data or security breach; and Subprocessors must cooperate with AfterShip, as applicable, to address requests from data controllers, data subjects, or data protection authorities. Pursuant to the above, AfterShip engages the following subprocessors to perform processing activities on behalf of AfterShip’s data controllers. In case a new subprocessor is added to the list, AfterShip will provide the data controllers with relevant notice, to the extent required under contractual agreement, and will promptly update this table with the relevant information. AfterShip Authorized Subprocessors Name Purpose Data Shared with Subprocessor Processing Location International Transfer Mechanism Additional Safeguards (links to subprocessor resources) Alibaba Cloud To send SMS messages, only in China End User information; SMS and webhook messages. (China only) Hong Kong SCCs https://www.alibabacloud.com/ Amazon AWS Cloud Services All categories United States SCCs https://aws.amazon.com/ Clarity Website Heatmaps and Session Recordings End-User Behavioural Data; End-User Browser Information; End-User IP Address. United States SCCs https://clarity.microsoft.com/ Cloud Support Technologies Customer Support All categories India SCCs [email protected] Cloudflare DNS and CDN provider- Secure, optimize and accelerate websites and services;- Provide https encryption for services All categories United States SCCs https://www.cloudflare.com/en-au/ Crystal Televentures Pvt Ltd. Customer Support All categories India SCCs https://crystalteleventures.com/ Intercom R&D Unlimited Customer Support All categories United States SCCs https://www.intercom.com Support Zebra LLC Customer Support All categories Philippines, Mexico, Colombia SCCs https://support.zebra.com Google Analytics Analytics End-User Behavioural Data; End-User Browser Information; End-User IP Address; Cookie _ama; Cookie _am_id. United States SCCs https://analytics.google.com/ Google Cloud Platform Cloud Services All categories United States SCCs https://cloud.google.com/ Sendgrid Email Notification Shipping Information; Order Information; End-User Information; Tracking Information. United States SCCs https://sendgrid.com/ Twilio SMS Notification Shipping Information; Order Information; End-User Information; Tracking Information. United States SCCs https://twilio.com/