AfterShip

aftership.com

AfterShip declares 12 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Cloudflare. No published changes since we first read it on Sep 23, 2026. 3 tracked vendors name AfterShip as a subprocessor, including Cavalry, O.C. Tanner and Yubico.

Subprocessors CSV of AfterShip's subprocessors · Atom feed of AfterShip's subprocessors DORA draft CSV of AfterShip's subprocessors as declared by AfterShip what's this? · 

12 third parties.

NamePurposeLocationListed since
Alibaba Cloud To send SMS messages, only in ChinaHong Kong(SCCs)
Amazon AWS Cloud ServicesUnited States(SCCs)
Clarity Website Heatmaps and Session RecordingsUnited States(SCCs)
Cloud Support Technologies Customer SupportIndia(SCCs)
Cloudflare DNS and CDN provider- Secure, optimize and accelerate websites and services;- Provide https encryption for servicesUnited States(SCCs)
Crystal Televentures Pvt Ltd. Customer SupportIndia(SCCs)
Google Analytics AnalyticsUnited States(SCCs)
Google Cloud Platform Cloud ServicesUnited States(SCCs)
Intercom R&D Unlimited Customer SupportUnited States(SCCs)
Sendgrid Email NotificationUnited States(SCCs)
Support Zebra LLC Customer SupportPhilippines, Mexico, Colombia(SCCs)
Twilio SMS NotificationUnited States(SCCs)

Web TechnologiesCSV of AfterShip's web technologies · Atom feed of AfterShip's web technologies

AfterShip's homepage made 120 requests to 22 domains, and 8 services controlled by another company.

Advertising (3): Google Cloud, Microsoft, Capterra Inc.Analytics (3): HubSpot, LinkedIn, CloudflareOther (2): reviewed as CMS: Storyblok; reviewed as RUM: New Relic

8 third parties by category: Advertising 3Analytics 3Other 2

Third parties 8 · 52 requests
Storyblok storyblok.com 14% of the page's requests 17
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 11% of the page's requests 13
HubSpot HubSpot HubSpot Analytics 5% of the page's requests 6
Microsoft Microsoft Advertising 4% of the page's requests 5
New Relic newrelic.com, nr-data.net 3% of the page's requests 4
Capterra Inc. Capterra 2% of the page's requests 3
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Cloudflaresubprocessor Cloudflare Browser Insights <1% of the page's requests 1
First party 1 · 68 requests
AfterShip Astro Automizely Cloudflare Google Cloud Google Cloud CDN HSTS Microsoft Clarity New Relic Open Graph PWA Priority Hints Storyblok web-vitals 57% of the page's requests 68

5 tracked companies loaded by the homepage are not in AfterShip's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (3)CSV of the companies listing AfterShip · Atom feed of the companies listing AfterShip

3 companies
  • Cavalry cavalry.ai
  • O.C. Tanner octanner.com capabilities Data hosting; data visualization for
  • Yubico yubico.com Shipping logistics and label creation

Service statusCSV of AfterShip's status page incidents · Atom feed of AfterShip's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: 1 incident (1 major)Aug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: 1 incident (1 major)Sep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 major)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: 1 incident (1 major)Oct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: 1 incident (1 major)Oct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: 1 incident (1 major)Oct 21: 1 incident (1 minor)Oct 22: no incident reportedOct 23: 1 incident (1 major)Oct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: 1 incident (1 major)Oct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 9 incidents in 90 days
  • 8 major or critical
  • 6 h 26 min typical time to resolve
  • 7 days longest major
BeganIncidentImpactLasted
Carrier brazil-correios is unstable - Start Time - 2026/10/29 04:06 UTC - End Time - 2026/11/06 02:05 UTCmajor7 days
Carrier latvijas-pasts is unstable - Start Time - 2026/10/23 01:51 UTC - End Time - 2026/10/23 08:14 UTCmajor6 h 22 min
AfterShip Warranty: All claims are blocked. [Start Time: 2026/10/21 8:00 AM UTC - End Time: 2026/10/21 6:00 PM UTC]minor6 min
Carrier dpd-uk is unstable - Start Time - 2026/10/20 09:15 UTC - End Time - 2026/10/21 01:53 UTCmajor16 h 37 min
Carrier mondialrelay is unstable - Start Time - 2026/10/04 01:14 UTC - End Time - 2026/10/04 07:41 UTCmajor6 h 26 min
Carrier la-poste-colissimo is unstable - Start Time - 2026/09/30 02:02 UTC - End Time - 2026/09/30 07:14 UTCmajor5 h 10 min
Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTCmajor23 h 39 min
Carrier india-post is unstable - Start Time - 2026/09/10 05:46 UTC - End Time - 2026/09/10 06:22 UTCmajor35 min

Incidents per month

0 8 16 Dec 2025: 9 incidents (1 critical, 8 major) · typical time to resolve 14 h 47 min Jan 2026: 8 incidents (7 major, 1 minor) · typical time to resolve 13 h 26 min Feb 2026: 1 incident (1 major) · typical time to resolve 1 h 13 min Mar 2026: 4 incidents (1 critical, 2 major, 1 no impact stated) · typical time to resolve 58 min Apr 2026: 5 incidents (2 critical, 3 major) · typical time to resolve 13 h 56 min May 2026: 15 incidents (13 major, 2 no impact stated) · typical time to resolve 11 h 10 min Jun 2026: 5 incidents (5 major) · typical time to resolve 1 h 21 min Jul 2026: 8 incidents (8 major) · typical time to resolve 25 h 9 min Aug 2026: 2 incidents (2 major) · typical time to resolve 2 days Sep 2026: 3 incidents (3 major) · typical time to resolve 5 h 10 min Oct 2026: 5 incidents (4 major, 1 minor) · typical time to resolve 6 h 26 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Couriers Tracking System7
Couriers Shipping System1
Warranty1

As AfterShip's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by AfterShip's subprocessorsCSV of incidents reported by vendors AfterShip lists · Atom feed of incidents reported by vendors AfterShip lists

194 reported incidents in the last 30 days, by 3 of the vendors AfterShip lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that AfterShip was involved.

DateCompanyIncidentImpactLasted
Twilio· SendGridMMS Delivery Failures from Twilio to GCI United States minor3 min
Twilio· SendGridSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
Twilio· SendGridSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
Twilio· SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
Twilio· SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
Twilio· SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
Twilio· SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
Twilio· SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
Twilio· SendGridVoice Call Failures in JP1 minor3 h 51 min
Twilio· SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
Twilio· SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
Twilio· SendGridIssue resolved minor1 h 43 min
Twilio· SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
Twilio· SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
Twilio· SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
Twilio· SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
Twilio· SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
Twilio· SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
Twilio· SendGridSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
Twilio· SendGridSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
Twilio· SendGridSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
Twilio· SendGridSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
Twilio· SendGridSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
Twilio· SendGridSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
Twilio· SendGridSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min

And 169 more. All of them: CSV · Who is around them.

ChangesCSV of AfterShip's changes · Atom feed of AfterShip's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for AfterShip's site

AfterShip transparency rating

It updates with the rating.

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