Snapshot 5861

Document

Subprocessor list

URL

https://trust.canonical.com/subprocessors

Fetched

2026-09-23 00:41:11 UTC

HTTP status

200

Content type

text/html

Fetch mode

browser

Size

52117 bytes

SHA-256 (raw)

b3295a35f97db2f8a86abc8f1cffd1fb08c29f9f361f1b0a8c9fc08e166b6d10

SHA-256 (normalized text)

aed6adbc90e9fd22f81dd012e25afb179030c83803a3010f2ce8dc123eba9735

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "files-com",
      "evidence_id": 5861,
      "data": {
        "name": "Files.com",
        "purposes": [
          "Customer large fIle upload",
          "Upload of large files for support case handling"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 5861,
      "data": {
        "name": "Google Voice",
        "purposes": [
          "Calling Canonical - Support requests",
          "Phone system"
        ],
        "locations": [
          "Global"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 5861,
      "data": {
        "name": "Google Workspace",
        "purposes": [
          "Canonical uses Google Workspace for meetings, emails and documents management and storage",
          "Joining meetings, emailing and document sharing"
        ],
        "locations": [
          "Global"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 5861,
      "data": {
        "name": "Salesforce",
        "purposes": [
          "Salesforce hosts the Support portal that customers use to open and track support requests",
          "Support portal"
        ],
        "locations": [
          "EU - United Kingdom"
        ]
      }
    }
  ]
}