Snapshot 59633
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 59633,
"data": {
"name": "Amazon Web Services (Amazon Web Services, Inc.)",
"purposes": [
"Hosting. Rootly’s primary cloud infrastructure: compute, application databases, object storage, queuing, and event routing."
],
"sections": [
" Infrastructure"
],
"locations": [
"US"
],
"data_categories": [
"All customer data stored in Rootly, encrypted at rest"
]
}
},
{
"kind": "subprocessor",
"vendor": "anthropic",
"evidence_id": 59633,
"data": {
"name": "Anthropic (Anthropic, PBC)",
"purposes": [
"AI functionality: LLM inference for summarization, catchup, and generative features"
],
"sections": [
" AI Features"
],
"locations": [
"US"
],
"data_categories": [
"Incident content submitted for AI processing"
]
}
},
{
"kind": "subprocessor",
"vendor": "braintrust",
"evidence_id": 59633,
"data": {
"name": "Braintrust (Braintrust Data, Inc.)",
"purposes": [
"AI functionality: LLM request routing, tracing, and evaluation"
],
"sections": [
" AI Features"
],
"locations": [
"US"
],
"data_categories": [
"Incident content and other data submitted for AI processing"
]
}
},
{
"kind": "subprocessor",
"vendor": "clickhouse",
"evidence_id": 59633,
"data": {
"name": "ClickHouse Cloud",
"purposes": [
"Columnar analytics database for AI evaluation and product analytics"
],
"sections": [
" Infrastructure"
],
"locations": [
"—"
],
"data_categories": [
"AI evaluation datasets and product usage metrics"
]
}
},
{
"kind": "subprocessor",
"vendor": "cloudflare",
"evidence_id": 59633,
"data": {
"name": "Cloudflare (Cloudflare Inc.)",
"purposes": [
"Content delivery network, edge networking, and web application firewall"
],
"sections": [
" Infrastructure"
],
"locations": [
"US"
],
"data_categories": [
"HTTP request data and tenant identifiers"
]
}
},
{
"kind": "subprocessor",
"vendor": "datadog",
"evidence_id": 59633,
"data": {
"name": "Datadog (Datadog, Inc.)",
"purposes": [
"Monitoring: application performance, logging, and infrastructure observability"
],
"sections": [
" Platform Operations"
],
"locations": [
"US"
],
"data_categories": [
"Application logs and telemetry, which may include user and team identifiers"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 59633,
"data": {
"name": "Google Cloud (Google, Inc.)",
"purposes": [
"Hosting"
],
"sections": [
" Infrastructure"
],
"locations": [
"US"
],
"data_categories": [
"Customer data processed by the hosted services"
]
}
},
{
"kind": "subprocessor",
"vendor": "hubspot",
"evidence_id": 59633,
"data": {
"name": "HubSpot (HubSpot, Inc.)",
"purposes": [
"Emails: CRM and customer communication"
],
"sections": [
" Business Operations and Analytics"
],
"locations": [
"US"
],
"data_categories": [
"User profile data and account metadata"
]
}
},
{
"kind": "subprocessor",
"vendor": "intercom",
"evidence_id": 59633,
"data": {
"name": "Intercom (Intercom, Inc.)",
"purposes": [
"Live chat and customer support"
],
"sections": [
" Communication and Support"
],
"locations": [
"AWS us-east-1"
],
"data_categories": [
"User profile data, support conversation content"
]
}
},
{
"kind": "subprocessor",
"vendor": "launchdarkly",
"evidence_id": 59633,
"data": {
"name": "LaunchDarkly (Catamorphic Co.)",
"purposes": [
"Feature management: feature flag evaluation and progressive rollout targeting"
],
"sections": [
" Platform Operations"
],
"locations": [
"US"
],
"data_categories": [
"Team and user identifiers used as targeting keys"
]
}
},
{
"kind": "subprocessor",
"vendor": "linear",
"evidence_id": 59633,
"data": {
"name": "Linear (Linear Orbit, Inc.)",
"purposes": [
"Support ticket tracking"
],
"sections": [
" Business Operations and Analytics"
],
"locations": [
"US"
],
"data_categories": [
"User profile data, support ticket content"
]
}
},
{
"kind": "subprocessor",
"vendor": "mailgun",
"evidence_id": 59633,
"data": {
"name": "Mailgun (Mailgun Technologies, Inc.)",
"purposes": [
"Transactional email delivery"
],
"sections": [
" Notifications and Alerting"
],
"locations": [
"US"
],
"data_categories": [
"Email addresses, notification content"
]
}
},
{
"kind": "subprocessor",
"vendor": "metabase",
"evidence_id": 59633,
"data": {
"name": "Metabase (Metabase, Inc.)",
"purposes": [
"Business intelligence. Rootly personnel run read-only queries against production application data to support customer accounts, troubleshoot issues, and analyze product usage."
],
"sections": [
" Business Operations and Analytics"
],
"locations": [
"US"
],
"data_categories": [
"User profile data (names, email addresses, phone numbers), incident and alert records, and associated metadata"
]
}
},
{
"kind": "subprocessor",
"vendor": "microsoft",
"evidence_id": 59633,
"data": {
"name": "Microsoft Azure (Microsoft Corporation)",
"purposes": [
"Hosting"
],
"sections": [
" Infrastructure"
],
"locations": [
"US"
],
"data_categories": [
"Customer data processed by the hosted services"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 59633,
"data": {
"name": "Oliv.ai",
"purposes": [
"Analytics: product and customer analytics"
],
"sections": [
" Business Operations and Analytics"
],
"locations": [
"US"
],
"data_categories": [
"User profile data and product usage metrics"
]
}
},
{
"kind": "subprocessor",
"vendor": "openai",
"evidence_id": 59633,
"data": {
"name": "OpenAI (OpenAI, Inc.)",
"purposes": [
"AI functionality: LLM inference for summarization, catchup, and generative features"
],
"sections": [
" AI Features"
],
"locations": [
"US"
],
"data_categories": [
"Incident content submitted for AI processing"
]
}
},
{
"kind": "subprocessor",
"vendor": "pganalyze",
"evidence_id": 59633,
"data": {
"name": "pganalyze (Duboce Labs Inc.)",
"purposes": [
"Monitoring: database performance and query analytics"
],
"sections": [
" Platform Operations"
],
"locations": [
"US"
],
"data_categories": [
"Database query patterns and telemetry, which may include user and team identifiers"
]
}
},
{
"kind": "subprocessor",
"vendor": "posthog",
"evidence_id": 59633,
"data": {
"name": "PostHog (PostHog, Inc.)",
"purposes": [
"Analytics: product analytics and user behavior tracking"
],
"sections": [
" Business Operations and Analytics"
],
"locations": [
"US"
],
"data_categories": [
"User and team identifiers, product usage events"
]
}
},
{
"kind": "subprocessor",
"vendor": "pylon",
"evidence_id": 59633,
"data": {
"name": "Pylon (Pylon Labs, Inc.)",
"purposes": [
"Customer support platform"
],
"sections": [
" Business Operations and Analytics"
],
"locations": [
"US"
],
"data_categories": [
"User profile data, support ticket content"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 59633,
"data": {
"name": "QuotaGuard",
"purposes": [
"Static IP proxy for outbound integration traffic"
],
"sections": [
" Infrastructure"
],
"locations": [
"—"
],
"data_categories": [
"HTTP request payloads transiting to customer-connected integrations"
]
}
},
{
"kind": "subprocessor",
"vendor": "hyperdoc-a-k-a-recall-ai",
"evidence_id": 59633,
"data": {
"name": "Recall.ai (Hyperdoc Inc.)",
"purposes": [
"Meeting transcription: meeting orchestration, recording capture, and platform connectivity for AI Meeting Scribe"
],
"sections": [
" AI Features"
],
"locations": [
"US"
],
"data_categories": [
"Meeting audio/video streams, bot lifecycle events"
]
}
},
{
"kind": "subprocessor",
"vendor": "segment",
"evidence_id": 59633,
"data": {
"name": "Segment (Segment.io, Inc.)",
"purposes": [
"Analytics: customer data platform for product analytics event routing"
],
"sections": [
" Business Operations and Analytics"
],
"locations": [
"US (Oregon)"
],
"data_categories": [
"User profile data, product usage events"
]
}
},
{
"kind": "subprocessor",
"vendor": "sendgrid",
"evidence_id": 59633,
"data": {
"name": "SendGrid (SendGrid Inc., a Twilio subsidiary)",
"purposes": [
"Email delivery for transactional and notification email"
],
"sections": [
" Notifications and Alerting"
],
"locations": [
"US"
],
"data_categories": [
"Email addresses, notification content"
]
}
},
{
"kind": "subprocessor",
"vendor": "sentry",
"evidence_id": 59633,
"data": {
"name": "Sentry (Functional Software, Inc.)",
"purposes": [
"Monitoring: application error and exception tracking"
],
"sections": [
" Platform Operations"
],
"locations": [
"US"
],
"data_categories": [
"Error traces and request context, which may include user and team identifiers"
]
}
},
{
"kind": "subprocessor",
"vendor": "slack",
"evidence_id": 59633,
"data": {
"name": "Slack (Slack Technologies, LLC)",
"purposes": [
"Communication: internal team communication and incident coordination"
],
"sections": [
" Communication and Support"
],
"locations": [
"US"
],
"data_categories": [
"User identifiers, message content"
]
}
},
{
"kind": "subprocessor",
"vendor": "snowflake",
"evidence_id": 59633,
"data": {
"name": "Snowflake (Snowflake, Inc.)",
"purposes": [
"Data warehouse for aggregated product usage and account health analytics"
],
"sections": [
" Business Operations and Analytics"
],
"locations": [
"US"
],
"data_categories": [
"Product usage metrics and account metadata"
]
}
},
{
"kind": "subprocessor",
"vendor": "stripe",
"evidence_id": 59633,
"data": {
"name": "Stripe (Stripe, Inc.)",
"purposes": [
"Payment processing and subscription billing"
],
"sections": [
" Business Operations and Analytics"
],
"locations": [
"US"
],
"data_categories": [
"Billing contact details and payment metadata"
]
}
},
{
"kind": "subprocessor",
"vendor": "twilio",
"evidence_id": 59633,
"data": {
"name": "Twilio (Twilio, Inc.)",
"purposes": [
"In-app calling and SMS for on-call paging and live call routing"
],
"sections": [
" Notifications and Alerting"
],
"locations": [
"US"
],
"data_categories": [
"Phone numbers, alert and notification content"
]
}
}
]
}