Snapshot 59859
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 59859,
"data": {
"name": "Amazon Web Services, Inc.",
"purposes": [
"Cloud hosting provider",
"Generative AI services provider for intelligence developer features",
"Generative AI services provider for intelligence product features",
"Maintenance of service, safety, and security",
"Provision of Atlassian support"
],
"sections": [
"AI and Analytics Service Providers",
"Atlassian Government Cloud Sub-processors",
"Hosting and Infrastructure Service Providers",
"Third-Party Sub-processors"
],
"services": [
"All Atlassian Cloud Products with enabled Atlassian Intelligence or Rovo",
"Atlas",
"Atlassian Guard (Access/Guard family)",
"Bitbucket Cloud (including Bitbucket Pipelines)",
"Compass",
"Confluence Cloud",
"DX",
"Data Lake",
"Forge",
"Insights",
"Jira Align",
"Jira Cloud (including Jira Software and Jira Work Management)",
"Jira Product Discovery",
"Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations)",
"Loom",
"Opsgenie",
"Rovo",
"Statuspage",
"Trello"
],
"locations": [
"EEA (Sweden, Ireland and Germany), Switzerland, UK, Canada, Australia, Singapore, South Korea, USA, India, Japan, Singapore",
"USA",
"USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil"
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products",
"Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support",
"Customer Personal Data created by customer and stored in DX",
"Customer Personal Data, created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support",
"End User Personal Data processed by Forge Apps"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 38,
"data": {
"name": "Atlassian (UK) Operations Ltd.",
"sections": [
"Atlassian Group Sub-processors"
],
"affiliate": true,
"locations": [
"United Kingdom of Great Britain and Northern Ireland"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 38,
"data": {
"name": "Atlassian B.V.",
"sections": [
"Atlassian Group Sub-processors"
],
"affiliate": true,
"locations": [
"Commonwealth of Australia",
"Japan",
"Kingdom of the Netherlands",
"Republic of Singapore"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 38,
"data": {
"name": "Atlassian Canada Inc.",
"sections": [
"Atlassian Group Sub-processors"
],
"affiliate": true,
"locations": [
"Canada"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 38,
"data": {
"name": "Atlassian France S.A.S.",
"sections": [
"Atlassian Group Sub-processors"
],
"affiliate": true,
"locations": [
"French Republic"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 38,
"data": {
"name": "Atlassian Germany GmbH",
"sections": [
"Atlassian Group Sub-processors"
],
"affiliate": true,
"locations": [
"Federal Republic of Germany"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 38,
"data": {
"name": "Atlassian India LLP",
"sections": [
"Atlassian Group Sub-processors"
],
"affiliate": true,
"locations": [
"Republic of India"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 38,
"data": {
"name": "Atlassian Korea Ltd.",
"sections": [
"Atlassian Group Sub-processors"
],
"affiliate": true,
"locations": [
"Republic of Korea"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 38,
"data": {
"name": "Atlassian New Zealand",
"sections": [
"Atlassian Group Sub-processors"
],
"affiliate": true,
"locations": [
"New Zealand"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 38,
"data": {
"name": "Atlassian Philippines, Inc.",
"sections": [
"Atlassian Group Sub-processors"
],
"affiliate": true,
"locations": [
"Republic of the Philippines"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 38,
"data": {
"name": "Atlassian Poland sp.z.o.o",
"sections": [
"Atlassian Group Sub-processors"
],
"affiliate": true,
"locations": [
"Republic of Poland"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 38,
"data": {
"name": "Atlassian US, Inc.",
"sections": [
"Atlassian Group Sub-processors"
],
"affiliate": true,
"locations": [
"United States of America"
]
}
},
{
"kind": "subprocessor",
"vendor": "speechmatics",
"evidence_id": 38,
"data": {
"name": "Cantab Research Ltd (trading as Speechmatics)",
"purposes": [
"Transcription services"
],
"sections": [
"Hosting and Infrastructure Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Loom"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer, in particular, personal data contained in product notice communications and user-initiated shared video recordings including associated comments and SMS/MMS messages"
]
}
},
{
"kind": "subprocessor",
"vendor": "cloudflare",
"evidence_id": 59859,
"data": {
"name": "Cloudflare, Ltd.",
"purposes": [
"Content delivery network provider",
"Hosting provider for the Remote Model Context Protocol (MCP) Server"
],
"sections": [
"Content Delivery Network Providers",
"Third-Party Sub-processors"
],
"services": [
"Atlas",
"Atlassian Guard (Access/Guard family)",
"Bitbucket Cloud (including Bitbucket Pipelines)",
"Compass",
"Confluence Cloud",
"DX",
"Data Lake",
"Forge",
"Insights",
"Jira Align",
"Jira Cloud (including Jira Software and Jira Work Management)",
"Jira Product Discovery",
"Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations)",
"Opsgenie",
"Rovo",
"Statuspage",
"Trello"
],
"locations": [
"Customer traffic is processed globally at the data center closest to the end user."
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products",
"Customer Personal Data created by customer and stored in DX",
"End User Personal Data created by developers and stored in Forge"
]
}
},
{
"kind": "subprocessor",
"vendor": "clumio-by-commvault",
"evidence_id": 59859,
"data": {
"name": "Clumio, Inc.",
"purposes": [
"Backup solutions provider for Amazon Simple Storage Service (S3)"
],
"sections": [
"Hosting and Infrastructure Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Atlas",
"Atlassian Guard (Access/Guard family)",
"Bitbucket Cloud (including Bitbucket Pipelines)",
"Compass",
"Confluence Cloud",
"Data Lake",
"Insights",
"Jira Align",
"Jira Cloud (including Jira Software and Jira Work Management)",
"Jira Product Discovery",
"Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations)",
"Opsgenie",
"Rovo",
"Statuspage",
"Trello"
],
"locations": [
"EEA, UK, Australia, USA, and Singapore"
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support"
]
}
},
{
"kind": "subprocessor",
"vendor": "crowdstrike",
"evidence_id": 38,
"data": {
"name": "Crowdstrike",
"sections": [
"Atlassian Government Cloud Sub-processors"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "databricks",
"evidence_id": 59859,
"data": {
"name": "Databricks, Inc.",
"purposes": [
"Infrastructure provider for machine learning development, processing and training",
"Infrastructure provider to enable End User Personal Data querying and analytics features for Forge Apps.",
"Infrastructure provider to enable customer data querying, and analytics product features."
],
"sections": [
"AI and Analytics Service Providers",
"Hosting and Infrastructure Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Atlas",
"Atlassian Guard (Access/Guard family)",
"Bitbucket Cloud (including Bitbucket Pipelines)",
"Compass",
"Confluence Cloud",
"Data Lake",
"Forge",
"Insights",
"Jira Align",
"Jira Cloud (including Jira Software and Jira Work Management)",
"Jira Product Discovery",
"Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations)",
"Loom",
"Opsgenie",
"Rovo",
"Statuspage",
"Trello"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products",
"End User Personal Data created by developers and stored in Forge"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 59859,
"data": {
"name": "e-Core Soluções em Tecnologia da Informaçiupão Ltda.",
"purposes": [
"Customer service, support, and cloud migration service provider"
],
"sections": [
"Support Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Atlas",
"Atlassian Guard (Access/Guard family)",
"Bitbucket Cloud (including Bitbucket Pipelines)",
"Compass",
"Confluence Cloud",
"Data Lake",
"Insights",
"Jira Align",
"Jira Cloud (including Jira Software and Jira Work Management)",
"Jira Product Discovery",
"Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations)",
"Opsgenie",
"Rovo",
"Statuspage",
"Trello"
],
"locations": [
"Brazil",
"Mexico"
],
"data_categories": [
"Customer Personal Data created by customer if shared with Atlassian via attachments in support tickets"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 38,
"data": {
"name": "Google LLC",
"purposes": [
"File Storage"
],
"sections": [
"Atlassian Government Cloud Sub-processors",
"Hosting and Infrastructure Service Providers",
"Third-Party Sub-processors"
],
"services": [
"DX"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer and stored in DX"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 59859,
"data": {
"name": "Google Vertex AI",
"purposes": [
"Generative AI services provider for intelligence product features",
"Maintenance of service, safety, and security",
"Provision of Atlassian support"
],
"sections": [
"AI and Analytics Service Providers",
"Third-Party Sub-processors"
],
"services": [
"All Atlassian Cloud Products with enabled Atlassian Intelligence or Rovo",
"Atlas",
"Atlassian Guard (Access/Guard family)",
"Bitbucket Cloud (including Bitbucket Pipelines)",
"Compass",
"Confluence Cloud",
"Data Lake",
"Insights",
"Jira Align",
"Jira Cloud (including Jira Software and Jira Work Management)",
"Jira Product Discovery",
"Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations)",
"Loom",
"Opsgenie",
"Rovo",
"Statuspage",
"Trello"
],
"locations": [
"USA, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan"
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products",
"Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support"
]
}
},
{
"kind": "subprocessor",
"vendor": "mailchimp",
"evidence_id": 38,
"data": {
"name": "Mailchimp",
"purposes": [
"Communications technology provider for product notifications and video sharing over email"
],
"sections": [
"Communications Technology Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Loom"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer, in particular, personal data contained in product notice communications and user-initiated shared video recordings including associated comments and email messages"
]
}
},
{
"kind": "subprocessor",
"vendor": "mailgun",
"evidence_id": 59859,
"data": {
"name": "Mailgun Technologies, Inc.",
"purposes": [
"Communications technology provider for product notifications"
],
"sections": [
"Communications Technology Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Jira Cloud (including Jira Software and Jira Work Management)",
"Jira Product Discovery (JPD)",
"Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations)",
"Opsgenie",
"Statuspage"
],
"locations": [
"USA",
"EEA"
],
"data_categories": [
"Customer Personal Data created by customer, in particular, personal data contained in product notice communications"
]
}
},
{
"kind": "subprocessor",
"vendor": "bird",
"evidence_id": 59859,
"data": {
"name": "MessageBird USA, Inc, (d/b/a Bird)",
"purposes": [
"Communications technology provider for product notifications"
],
"sections": [
"Communications Technology Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Bitbucket Cloud (including Bitbucket Pipelines)",
"Compass",
"Confluence Cloud",
"Forge",
"Jira Cloud (including Jira Software and Jira Work Management)",
"Statuspage",
"Trello"
],
"locations": [
"USA",
"EEA"
],
"data_categories": [
"Customer Personal Data created by customer, in particular, personal data contained in product notice communications",
"End User Personal Data created by developers and stored in Forge"
]
}
},
{
"kind": "subprocessor",
"vendor": "microsoft",
"evidence_id": 59859,
"data": {
"name": "Microsoft Corporation",
"purposes": [
"Cloud hosting provider"
],
"sections": [
"Hosting and Infrastructure Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Jira Align"
],
"locations": [
"USA",
"Australia",
"Netherlands"
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products"
]
}
},
{
"kind": "subprocessor",
"vendor": "mongodb",
"evidence_id": 38,
"data": {
"name": "MongoDB, Inc.",
"purposes": [
"Cloud hosting provider for JSM Chat (formerly Halp)"
],
"sections": [
"Hosting and Infrastructure Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations)"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products"
]
}
},
{
"kind": "subprocessor",
"vendor": "netapp",
"evidence_id": 38,
"data": {
"name": "NetApp, Inc.",
"purposes": [
"Cloud hosting provider"
],
"sections": [
"Hosting and Infrastructure Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Bitbucket Cloud (including Bitbucket Pipelines)"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products"
]
}
},
{
"kind": "subprocessor",
"vendor": "okta",
"evidence_id": 38,
"data": {
"name": "Okta, Inc.",
"sections": [
"Atlassian Government Cloud Sub-processors"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "onesignal",
"evidence_id": 38,
"data": {
"name": "OneSignal",
"purposes": [
"Communications technology provider for mobile product notifications and video sharing"
],
"sections": [
"Communications Technology Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Loom"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer, in particular, personal data contained in product notice communications and user-initiated shared video recordings including associated comments and SMS/MMS messages"
]
}
},
{
"kind": "subprocessor",
"vendor": "openai",
"evidence_id": 38,
"data": {
"name": "OpenAI, L.L.C.",
"purposes": [
"For the provision of Atlassian support",
"Generative AI services provider for intelligence product features"
],
"sections": [
"AI and Analytics Service Providers",
"Third-Party Sub-processors"
],
"services": [
"All Atlassian Cloud Products with enabled Atlassian Intelligence, Loom AI, or Rovo"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 38,
"data": {
"name": "Opsgenie Yazılım Anonim Şirketi",
"sections": [
"Atlassian Group Sub-processors"
],
"locations": [
"Republic of Türkiye"
]
}
},
{
"kind": "subprocessor",
"vendor": "partnerhero",
"evidence_id": 59859,
"data": {
"name": "Partner Hero",
"purposes": [
"Customer service and technical support"
],
"sections": [
"Support Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Loom"
],
"locations": [
"Philippines",
"Romania",
"South Africa"
],
"data_categories": [
"Customer Personal Data created by customer shared during Loom support communications"
]
}
},
{
"kind": "subprocessor",
"vendor": "plivo",
"evidence_id": 38,
"data": {
"name": "Plivo, Inc.",
"purposes": [
"Communications technology provider for product notifications"
],
"sections": [
"Communications Technology Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Statuspage"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer, in particular, personal data contained in product notice communications"
]
}
},
{
"kind": "subprocessor",
"vendor": "salesforce",
"evidence_id": 38,
"data": {
"name": "Salesforce, Inc. (Heroku)",
"purposes": [
"Cloud services provider"
],
"sections": [
"Hosting and Infrastructure Service Providers",
"Third-Party Sub-processors"
],
"services": [
"DX"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products"
]
}
},
{
"kind": "subprocessor",
"vendor": "snowflake",
"evidence_id": 38,
"data": {
"name": "Snowflake, Inc.",
"purposes": [
"Cloud database provider"
],
"sections": [
"Hosting and Infrastructure Service Providers",
"Third-Party Sub-processors"
],
"services": [
"DX"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products"
]
}
},
{
"kind": "subprocessor",
"vendor": "softserve",
"evidence_id": 59859,
"data": {
"name": "SoftServe, Inc.",
"purposes": [
"Customer service, outsourced engineering and technical support"
],
"sections": [
"Support Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Bitbucket Cloud (including Bitbucket Pipelines)",
"Compass",
"Confluence Cloud",
"Forge",
"Jira Cloud (including Jira Software and Jira Work Management)",
"Jira Product Discovery",
"Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations)",
"Statuspage"
],
"locations": [
"Bulgaria",
"Poland",
"United States"
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products",
"End User Personal Data created by developers and stored in Forge"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 59859,
"data": {
"name": "Telus, Inc.",
"purposes": [
"Customer service"
],
"sections": [
"Support Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Atlas",
"Atlassian Guard (Access/Guard family)",
"Bitbucket Cloud (including Bitbucket Pipelines)",
"Compass",
"Confluence Cloud",
"Data Lake",
"Insights",
"Jira Align",
"Jira Cloud (including Jira Software and Jira Work Management)",
"Jira Product Discovery",
"Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations)",
"Opsgenie",
"Rovo",
"Statuspage",
"Trello"
],
"locations": [
"Romania"
],
"data_categories": [
"Customer Personal Data created by customer if shared with Atlassian via attachments in support tickets"
]
}
},
{
"kind": "subprocessor",
"vendor": "tenable-holdings",
"evidence_id": 38,
"data": {
"name": "Tenable Holdings, Inc.",
"sections": [
"Atlassian Government Cloud Sub-processors"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "twilio",
"evidence_id": 38,
"data": {
"name": "Twilio Inc.",
"purposes": [
"Communications technology provider for product notifications",
"Data analytics service"
],
"sections": [
"AI and Analytics Service Providers",
"Communications Technology Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Bitbucket Cloud (including Bitbucket Pipelines)",
"Compass",
"Confluence Cloud",
"Forge",
"Jira Cloud (including Jira Software and Jira Work Management)",
"Jira Product Discovery",
"Jira Service Management (JSM)",
"Loom",
"Opsgenie",
"Statuspage",
"Trello"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer and stored in Applicable Cloud Products",
"Customer Personal Data created by customer, in particular, personal data contained in product notice communications",
"End User Personal Data created by developers and stored in Forge"
]
}
},
{
"kind": "subprocessor",
"vendor": "vonage",
"evidence_id": 59859,
"data": {
"name": "Vonage APIs (formerly Nexmo, Inc.)",
"purposes": [
"Communications technology provider"
],
"sections": [
"Communications Technology Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Opsgenie"
],
"locations": [
"USA",
"UK",
"Singapore"
],
"data_categories": [
"Customer Personal Data created by customer, in particular, personal data contained in text and voice communications"
]
}
},
{
"kind": "subprocessor",
"vendor": "workos",
"evidence_id": 38,
"data": {
"name": "Work OS, Inc.",
"purposes": [
"SCIM provisioning"
],
"sections": [
"Hosting and Infrastructure Service Providers",
"Third-Party Sub-processors"
],
"services": [
"DX"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer and stored in DX"
]
}
},
{
"kind": "subprocessor",
"vendor": "zendesk",
"evidence_id": 38,
"data": {
"name": "Zendesk",
"purposes": [
"Customer service and technical support"
],
"sections": [
"Support Service Providers",
"Third-Party Sub-processors"
],
"services": [
"Loom"
],
"locations": [
"USA"
],
"data_categories": [
"Customer Personal Data created by customer shared during Loom support communications"
]
}
}
]
}