Atlassian
atlassian.com · developer-tools
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| security.txt | snapshot | ||
| Status page statuspage | snapshot | ||
| Security advisories | snapshot |
Subprocessors
30 third parties, 11 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting provider; Generative AI services provider for intelligence developer features; Generative AI services provider for intelligence product features; Maintenance of service, safety, and security; Provision of Atlassian support | EEA (Sweden, Ireland and Germany), Switzerland, UK, Canada, Australia, Singapore, South Korea, USA, India, Japan, Singapore; USA; USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil | |
| Cantab Research Ltd (trading as Speechmatics) | Transcription services | USA | |
| Cloudflare, Ltd. | Content delivery network provider; Hosting provider for the Remote Model Context Protocol (MCP) Server | Customer traffic is processed globally at the data center closest to the end user. | |
| Clumio, Inc. | Backup solutions provider for Amazon Simple Storage Service (S3) | EEA, UK, Australia, USA, and Singapore | |
| Crowdstrike | USA | ||
| Databricks, Inc. | Infrastructure provider for machine learning development, processing and training; Infrastructure provider to enable End User Personal Data querying and analytics features for Forge Apps.; Infrastructure provider to enable customer data querying, and analytics product features. | USA | |
| e-Core Soluções em Tecnologia da Informaçiupão Ltda. | Customer service, support, and cloud migration service provider | Brazil, Mexico | |
| Google LLC | File Storage | USA | |
| Google Vertex AI | Generative AI services provider for intelligence product features; Maintenance of service, safety, and security; Provision of Atlassian support | USA, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan | |
| Mailchimp | Communications technology provider for product notifications and video sharing over email | USA | |
| Mailgun Technologies, Inc. | Communications technology provider for product notifications | USA, EEA | |
| MessageBird USA, Inc, (d/b/a Bird) | Communications technology provider for product notifications | USA, EEA | |
| Microsoft Corporation | Cloud hosting provider | USA, Australia, Netherlands | |
| MongoDB, Inc. | Cloud hosting provider for JSM Chat (formerly Halp) | USA | |
| NetApp, Inc. | Cloud hosting provider | USA | |
| Okta, Inc. | USA | ||
| OneSignal | Communications technology provider for mobile product notifications and video sharing | USA | |
| OpenAI, L.L.C. | For the provision of Atlassian support; Generative AI services provider for intelligence product features | USA | |
| Opsgenie Yazılım Anonim Şirketi | Republic of Türkiye | ||
| Partner Hero | Customer service and technical support | Philippines, Romania, South Africa | |
| Plivo, Inc. | Communications technology provider for product notifications | USA | |
| Salesforce, Inc. (Heroku) | Cloud services provider | USA | |
| Snowflake, Inc. | Cloud database provider | USA | |
| SoftServe, Inc. | Customer service, outsourced engineering and technical support | Bulgaria, Poland, United States | |
| Telus, Inc. | Customer service | Romania | |
| Tenable Holdings, Inc. | USA | ||
| Twilio Inc. | Communications technology provider for product notifications; Data analytics service | USA | |
| Vonage APIs (formerly Nexmo, Inc.) | Communications technology provider | USA, UK, Singapore | |
| Work OS, Inc. | SCIM provisioning | USA | |
| Zendesk | Customer service and technical support | USA |
Atlassian affiliates (11)
Listed as a subprocessor by (100)
Purposes as each company states them.
Abacum abacum.ai Internal support collaboration
Aembit aembit.io Project tracking
Aiven aiven.io
Anaconda anaconda.com Bug and ticket handling; Internal process management and issue tracking
Apiiro apiiro.com Team collaboration and ticketing system
Apolicy apolicy.io Customer Support for ticketing and escalation tracking
BioRender biorender.com
Blink Charging blinkcharging.com Collaboration
Branch branch.io Internal ticketing platform
BrightLocal brightlocal.com Collaboration and project management
Bronto bronto.io Collaboration
Bullhorn bullhorn.com Customer support
Capsule8 capsule8.com Internal requests and project tracking
Checkmk checkmk.com Service desk infrastructure for the provision of Support Services.
CloudBlue cloudblue.com
Collibra collibra.com Engineering support ticket processing
Confluent confluent.io Bug Reporting / Issue Tracking
Contentsquare contentsquare.com Customer support and ticketing services
Coralogix coralogix.com Internal support collaboration
Culture Amp cultureamp.com Atlassian provides project management and collaboration tools used by Culture Amp including Confluence, Jira and Trello.
Cyberhaven cyberhaven.com Support tickets
D2L d2l.com Project Management
Data Zoo datazoo.com Bug and Issue Tracking; Task Tracking; Technical Project Management
Databricks databricks.com Customer support and ticket handling.
Deepgram deepgram.com Collaboration and documentation software by Atlassian.
Digicert digicert.com Manage customer implementations, service operations, outage reporting, and
Dynatrace dynatrace.com
Egnyte egnyte.com
Employment Hero employmenthero.com Collaboration; Processing Activity: Comprehensive issue tracking, agile project management, and team collaboration across development and operations teams. GDPR Transfer Mechanism: Standard Contractual Clauses
Fountain fountain.com Bug tracking, manage Service improvements, resolve customer support tickets
FrankieOne frankieone.com Technical project management, task tracking, supporting ticketing
FreedomPay freedompay.com Internal knowledge base and developer portal
Guesty guesty.com
Harness.io harness.io -- Customer Support and Engagement -- Customer Support
Hotjar hotjar.com Customer support and ticketing services
Improvado improvado.io Customer support ticketing (Jira Service Management)
Infoblox infoblox.com Enhancements.; Jira is a tracking system for bugs and Requests for; Jira software – Ticketing; System / RFEs
Kaltura kaltura.com Project management and collaboration
Kryterion kryterion.com
Luminai luminai.com Issue tracking and project management
MacStadium macstadium.com Service provisioning & customer support (Jira, Confluence, Trello, OpsGenie, Statuspage)
Mailgun mailgun.com Incident Management; Support ticket; tracking,
Mapbox mapbox.com Project management tool, code development, and bug tracking
Mason bymason.com
Medallia medallia.com Support issue tracking tool and service status monitoring.
Meltwater meltwater.com Internal ticketing system
Mixmax mixmax.com Support Services
Mixpanel mixpanel.com Atlassian provides products for bug tracking and remediation.
Nasuni nasuni.com Engineering project management, issue tracking, internal collaboration (Jira, Confluence)
Nebius nebius.com Customer support and ticket handling
New Relic newrelic.com Management of customer support tickets
Nextiva nextiva.com Project Management, Content Management, IT Service Management
NimbleRx nimblerx.com
Omilia omilia.com Confluence, Jira and Jira Service Management for internal and client communication; Document and internal work management
Orderful orderful.com Ticket Management, Alerting, and Internal Communication
Outreach outreach.io Project management and product related documentation
OverOps overops.com -- Customer Support and Engagement -- Customer Support
PagerDuty pagerduty.com Customer Support Services
People Data Labs peopledatalabs.com Stores company CPI data, Policies and procedures.
Pipedrive pipedrive.com
Posit posit.co
Postscript postscript.io Ticketing Softwares
Qlik qlik.com R&D support management tool
Quartzy quartzy.com
Ready ready.net Collaboration; Help desk and technical documentation
Redis redis.io Product suite for project and issue tracking, and incident communication
Rocket.Chat rocket.chat Task management software (Jira), internal documentation (Confluence)
SOPHOS sophos.com Internal requests and project tracking
Scalyr scalyr.com Platform for support ticket escalation management
Sendbird sendbird.com Issue tracking, documentation, collaboration, service management, and AI-powered features (Rovo) for enterprise search, content summarization, and workflow assistance within Atlassian Cloud, used to support business operations
SentinelOne sentinelone.com Platform for support ticket escalation management
Sigma sigmacomputing.com JIRA Ticketing
Sinch sinch.com Incident Management; Support ticket; tracking,
SingleStore singlestore.com Bug tracking and project management; SingleStore utilizes JIRA for certain bug and ticket handling. Accordingly, some information that you submit into a support ticket may be processed by Atlassian.
Sisense sisense.com Support ticket system
SmartRecruiters smartrecruiters.com Atlassian’s Jira, Confluence and Opsgenie are sub-processor if it is required to store customer personal data for solving bugs and problems reported by customers
Smartsheet smartsheet.com Internal team documentation repository
Sovrn sovrn.com DSR ticketing system
Speechmatics speechmatics.com Knowledge base software (Confluence); Project management software (Jira)
Statuspage statuspage.io
Supabase supabase.com Provision of status page services
SuprSend suprsend.com Product management tools
SurveyMonkey surveymonkey.com Workflow management tool used to report, investigate and resolve product issues and outages
Sysdig sysdig.com Customer Support for ticketing and escalation tracking
Tailscale tailscale.com Troubleshooting
Telnyx telnyx.com Software used for managing product development, tracking issues, and organizing tasks; personal data processed could include employee names, email addresses, and content related to project management and product development.
Termly termly.io Improve products & services
Testlio testlio.com
UiPath uipath.com Managing tasks for solving product issues or bugs reported by customers; Processing of JIRA Support tickets
Unbounce unbounce.com
Upstash upstash.com
Userflow userflow.com
VictoriaMetrics victoriametrics.com Helpdesk, support ticketing
Whistic whistic.com Customer Support
Yubico yubico.com Tracking engineering support for customer requests
Zencoder zencoder.ai Support / Issue Tracking
Zuora zuora.com Zuora and Zephr use the Jira customer support/ticketing services platform when providing support to customers. Jira may be used to process certain customer-defined personal data in connection with such requests. Standard Contractual Clauses
Zyte zyte.com Project management tool
nylas nylas.com Project Management / Ticket Desk
wiz.io wiz.io
Changes
None since tracking began.