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Skip to main content Help Center You can subscribe to our RSS feed to receive alerts whenever we make changes to the lists of subprocessors. Third-Party Subprocessors The table shows which activity each entity performs and indicates whether an entity is relevant only to a specific Service or Region. More information about each activity is provided directly below. This explains the limited processing of Customer Data that the entity is authorized to perform. Subprocessor Description Location GDPR AdRoll Digital advertising and marketing automation platform San Francisco, CA Compliant Contact Algolia The Algolia model provides search as a service, offering web search across a client's site using an externally hosted search engine. Algolia provides their search service via various APIs. The Rest API provides basic features of search, analysis and monitoring. San Francisco, CA Compliant Contact Amazon, Inc Amazon Web Services provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis. Mountain View, CA Compliant Contact Anthropic AI foundation model and assistant platform San Francisco, CA Compliant Contact Cloudflare CDN, DNS, WAF, and network security platform San Francisco, CA Compliant Contact Courier A comprehensive communication platform used to enhance customer engagement through automated messaging services, allowing users to send emails, SMS, and push notifications efficiently. San Francisco, CA Compliant Contact Cvent Event management and registration platform Tysons, VA Compliant Contact Fivetran Automated data integration and replication platform Oakland, CA Compliant Contact Glean Search and knowledge management platform Palo Alto, CA Compliant Contact Gong Revenue intelligence and conversation analytics platform San Francisco, CA Compliant Contact Google, Inc Google Cloud Platform provides infrastructure as a service, platform as a service, and serverless computing environments. Seattle, WA Compliant Contact Ingram Micro, Inc. Backend billing support for certain customers who procure Amazon Web Services through DoiT. Irvine, CA Compliant. Instapage Landing page creation and optimization platform San Francisco, CA Compliant Contact Mailgun Email delivery and tracking platform San Antonio, TX Compliant Contact Mixpanel, Inc Mixpanel is a business analytics service company. It tracks user interactions with web and mobile applications and provides tools for targeted communication with them. Its toolset contains in-app A/B tests and user survey forms. Data collected is used to build custom reports and measure user engagement and retention. San Francisco, CA Compliant Contact OpenAI OpenAI, founded in December 2015, is a trailblazing artificial intelligence research lab with a mission to ensure that artificial general intelligence (AGI) benefits all of humanity. Combining cutting-edge research and advanced technology development, OpenAI has consistently delivered innovative AI solutions, such as the influential GPT series of language models, which have revolutionized natural language processing and understanding. San Francisco, CA Compliant Contact Orum Sales dialing and conversation platform San Francisco, CA Compliant Contact PagerTree Incident management and on-call alerting platform Tempe, AZ Compliant Contact Planhat Customer success management platform Stockholm, Sweden Compliant Contact SalesForce SalesForce provides customer relationship management focused on sales, customer service, marketing automation and analytics. San Francisco, CA Compliant Contact Segment Inc. Segment is a popular tool that can be used to collect and send data to various places, including, Zendesk, Optimizely, and one of our favorites, Google Analytics. Segment can be a good option for companies that are sending data to several databases and integrating with lots of different marketing tools. San Francisco, CA Compliant Contact Sendgrid (by Twilio) Customer communication platform for transactional and marketing email. Denver, CO Compliant Contact Sprout Social Social media management and analytics platform Chicago, IL Compliant Contact Stripe, Inc. Stripe offers payment processing and anti-fraud tools which DoiT International uses to accept payments from customers, manage subscriptions, and perform transaction reporting. Stripe is certified as a PCI Level 1 Service Provider, which is the most stringent level of certification available in the payments industry. San Francisco, CA Compliant Contact Twilio Cloud communications platform for voice, SMS, and messaging APIs San Francisco, CA Compliant Contact UserVoice Feedback management platform used for engaging customers and gathering valuable insights. The platform facilitates efficient communication through features such as feedback forums and support ticket systems, helping to prioritize customer needs and enhance their products and services. San Francisco, CA Compliant Contact Zendesk Zendesk is a help-desk software provider. It is compliant with SOC 2/3, ISO 27001 and other security regulations. DoiT International uses Zendesk to accept the customer expert inquiries, manage and automate the technical support services. San Francisco, CA Compliant Contact Additional Subprocessors - SELECT Subprocessor Description Location GDPR Anthropic AI foundation model and assistant platform San Francisco, CA Compliant Contact Attio AI-native customer relationship management (CRM) platform London, United Kingdom Compliant Contact Auth0 (Okta) Identity and access management platform San Francisco, CA Compliant Contact BugSnag Application error monitoring and stability platform Somerville, MA Compliant Contact Cloudflare CDN, DNS, WAF, and network security platform San Francisco, CA Compliant Contact ConvertKit (Kit) Email marketing and audience management platform Nampa, ID Compliant Contact Fivetran Automated data integration and replication platform Oakland, CA Compliant Contact Hex Collaborative analytics and AI workspace San Francisco, CA Compliant Contact Hightouch Customer data and marketing activation platform San Francisco, CA Compliant Contact Intercom AI-powered customer support platform San Francisco, CA Compliant Contact Langfuse AI application observability and analytics platform Redwood City, CA Compliant Contact PostHog Product analytics and feature management platform San Francisco, CA Compliant Contact Pylon AI-powered customer support platform San Francisco, CA Compliant Contact Snowflake Cloud data and AI platform Bozeman, MT Compliant Contact Additional Subprocessors - Attribute Subprocessor Description Location GDPR Google, Inc Cloud infrastructure and platform services Seattle, WA Compliant Contact Atlas MongoDB Managed cloud database platform New York, NY Compliant Contact ClickHouse Cloud data warehouse and analytics platform Mountain View, CA Compliant Contact Databricks Data, analytics, and AI platform San Francisco, CA Compliant Contact Mixpanel, Inc Product analytics and user engagement platform San Francisco, CA Compliant Contact HubSpot HubSpot provides tools for Customer Relationship Management (CRM), social media marketing, lead generation and web analytics. Cambridge, MA Compliant Contact DoiT Group Subprocessors DoiT engages the DoiT Affiliates in the table below to perform limited activities in connection with the Services. Entity Location Relevant Services DoiT International France SAS France Technical Support, Customer Service DoiT International UK&I Ltd England & Wales Technical Support, Customer Service DoiT International, DACH GmbH Germany Technical Support, Customer Service DoiT International AUS Pty Ltd. Australia Technical Support, Customer Service DoiT International CH Sàrl Switzerland Technical Support, Customer Service DoiT Holdings International CA Ltd. Canada Technical Support, Customer Service DoiT International NL B.V. Netherlands Technical Support, Customer Service DoiT Multi-Cloud Sverige International AB Sweden Technical Support, Customer Service DoiT International Multi-Cloud Espana S.L Spain Technical Support, Customer Service DoiT International Multi-Cloud Ireland Ltd. Ireland Technical Support, Customer Service DoiT Multi-Cloud International Estonia OÜ Estonia Technical Support, Customer Service DoiT International Xinjiapo Pte.Ltd. Singapore Technical Support, Customer Service DoiT International Colombia S.A.S Colombia Technical Support, Customer Service PT DoiT International Indonesia Indonesia Technical Support, Customer Service DoiT International Japan K.K Japan Technical Support, Customer Service DoiT International USA, Inc United States Technical Support, Customer Service DTI Multi-Cloud Mexico Mexico Technical Support, Customer Service Perfect Scale, Inc. United States Technical Support, Customer Service Third-Party Subprocessors Additional Subprocessors - SELECT Additional Subprocessors - Attribute DoiT Group Subprocessors