DoiT

doit.com

DoiT declares 45 subprocessors, plus 15 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Google Cloud, OpenAI and Stripe. No published changes since we first read it on Sep 23, 2026.

Subprocessors CSV of DoiT's subprocessors · Atom feed of DoiT's subprocessors DORA draft CSV of DoiT's subprocessors as declared by DoiT what's this? · 

45 third parties, 15 affiliates.

NamePurposeLocationListed since
AdRoll Digital advertising and marketing automation platformSan Francisco, CA
Algolia
The Algolia model provides search as a service, offering web search across a client's site using an externally hosted search engine. Algolia provides their search service via various APIs. The Rest API provides basic features of search, analysis and monitoring.
San Francisco, CA
Amazon, Inc Amazon Web Services provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis.Mountain View, CA
Anthropic AIAI foundation model and assistant platformSan Francisco, CA
Atlas MongoDB Managed cloud database platformNew York, NY
Attio AI-native customer relationship management (CRM) platformLondon, United Kingdom
Auth0 (Okta) Identity and access management platformSan Francisco, CA
BugSnag Application error monitoring and stability platformSomerville, MA
ClickHouse Cloud data warehouse and analytics platformMountain View, CA
Cloudflare CDN, DNS, WAF, and network security platformSan Francisco, CA
ConvertKit (Kit) Email marketing and audience management platformNampa, ID
Courier
A comprehensive communication platform used to enhance customer engagement through automated messaging services, allowing users to send emails, SMS, and push notifications efficiently.
San Francisco, CA
Cvent Event management and registration platformTysons, VA
Databricks Data, analytics, and AI platformSan Francisco, CA
DTI Multi-Cloud Mexico Mexico
Fivetran Automated data integration and replication platformOakland, CA
Glean Search and knowledge management platformPalo Alto, CA
Gong Revenue intelligence and conversation analytics platformSan Francisco, CA
Google, Inc Cloud infrastructure and platform services; Google Cloud Platform provides infrastructure as a service, platform as a service, and serverless computing environments.Seattle, WA
Hex Collaborative analytics and AI workspaceSan Francisco, CA
Hightouch Customer data and marketing activation platformSan Francisco, CA
HubSpot HubSpot provides tools for Customer Relationship Management (CRM), social media marketing, lead generation and web analytics.Cambridge, MA
Ingram Micro, Inc. Backend billing support for certain customers who procure Amazon Web Services through DoiT.Irvine, CA
Instapage Landing page creation and optimization platformSan Francisco, CA
Intercom AI-powered customer support platformSan Francisco, CA
Langfuse AI application observability and analytics platformRedwood City, CA
Mailgun Email delivery and tracking platformSan Antonio, TX
Mixpanel, Inc
Mixpanel is a business analytics service company. It tracks user interactions with web and mobile applications and provides tools for targeted communication with them. Its toolset contains in-app A/B tests and user survey forms. Data collected is used to build custom reports and measure user engagement and retention.; Product analytics and user engagement platform
San Francisco, CA
OpenAI AI
OpenAI, founded in December 2015, is a trailblazing artificial intelligence research lab with a mission to ensure that artificial general intelligence (AGI) benefits all of humanity. Combining cutting-edge research and advanced technology development, OpenAI has consistently delivered innovative AI solutions, such as the influential GPT series of language models, which have revolutionized natural language processing and understanding.
San Francisco, CA
Orum Sales dialing and conversation platformSan Francisco, CA
PagerTree Incident management and on-call alerting platformTempe, AZ
Perfect Scale, Inc. United States
Planhat Customer success management platformStockholm, Sweden
PostHog Product analytics and feature management platformSan Francisco, CA
PT DoiT International Indonesia Indonesia
Pylon AI-powered customer support platformSan Francisco, CA
SalesForce SalesForce provides customer relationship management focused on sales, customer service, marketing automation and analytics.San Francisco, CA
Segment Inc.
Segment is a popular tool that can be used to collect and send data to various places, including, Zendesk, Optimizely, and one of our favorites, Google Analytics. Segment can be a good option for companies that are sending data to several databases and integrating with lots of different marketing tools.
San Francisco, CA
Sendgrid (by Twilio) Customer communication platform for transactional and marketing email.Denver, CO
Snowflake Cloud data and AI platformBozeman, MT
Sprout Social Social media management and analytics platformChicago, IL
Stripe, Inc.
Stripe offers payment processing and anti-fraud tools which DoiT International uses to accept payments from customers, manage subscriptions, and perform transaction reporting. Stripe is certified as a PCI Level 1 Service Provider, which is the most stringent level of certification available in the payments industry.
San Francisco, CA
Twilio Cloud communications platform for voice, SMS, and messaging APIsSan Francisco, CA
UserVoice
Feedback management platform used for engaging customers and gathering valuable insights. The platform facilitates efficient communication through features such as feedback forums and support ticket systems, helping to prioritize customer needs and enhance their products and services.
San Francisco, CA
Zendesk
DoiT International uses Zendesk to accept the customer expert inquiries, manage and automate the technical support services.; Zendesk is a help-desk software provider. It is compliant with SOC 2/3, ISO 27001 and other security regulations.
San Francisco, CA
DoiT affiliates (15)
NamePurposeLocationListed since
DoiT Holdings International CA Ltd. Canada
DoiT International AUS Pty Ltd. Australia
DoiT International CH Sàrl Switzerland
DoiT International Colombia S.A.S Colombia
DoiT International, DACH GmbH Germany
DoiT International France SAS France
DoiT International Japan K.K Japan
DoiT International Multi-Cloud Espana S.L Spain
DoiT International Multi-Cloud Ireland Ltd. Ireland
DoiT International NL B.V. Netherlands
DoiT International UK&I Ltd England & Wales
DoiT International USA, Inc United States
DoiT International Xinjiapo Pte.Ltd. Singapore
DoiT Multi-Cloud International Estonia OÜ Estonia
DoiT Multi-Cloud Sverige International AB Sweden

Web TechnologiesCSV of DoiT's web technologies · Atom feed of DoiT's web technologies

DoiT's homepage made 127 requests to 23 domains, 7 services controlled by another company, and 2 domains not identified.

Analytics (4): HubSpot, LinkedIn, ZoomInfo, CloudflareAdvertising (3): Google Cloud, Microsoft; reviewed: Clickagy

7 third parties by category: Analytics 4Advertising 3

Third parties 7 · 64 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 20% of the page's requests 25
HubSpotsubprocessor HubSpot HubSpot Analytics 9% of the page's requests 12
Microsoft Microsoft Advertising 9% of the page's requests 12
Clickagy clickagy.com 6% of the page's requests 7
LinkedIn Linkedin Insight Tag 3% of the page's requests 4
ZoomInfo Zoominfo 2% of the page's requests 3
Cloudflaresubprocessor Cloudflare Browser Insights <1% of the page's requests 1
Unknown 2 · 2 requests

sequel.iosequelvideo.com

First party 1 · 61 requests
DoiT Cloudflare HSTS HTTP/3 Lucide Microsoft Clarity Next.js 16.2.9 Next.js App Router Open Graph Priority Hints React Turbopack Webpack 48% of the page's requests 61

3 tracked companies loaded by the homepage are not in DoiT's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV of DoiT's compliance · Atom feed of DoiT's compliance

Certified
Says it complies with

Certifications as DoiT's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of DoiT's status page incidents · Atom feed of DoiT's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 no impact stated)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: 1 incident (1 minor)Sep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: 1 incident (1 minor)Oct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: 1 incident (1 minor)Oct 27: no incident reportedOct 28: no incident reportedOct 29: 1 incident (1 no impact stated)Oct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: 1 incident (1 no impact stated)Nov 12: no incident reported

90 days agotoday

  • 6 incidents in 90 days
  • 0 major or critical
  • 23 h 21 min typical time to resolve
BeganIncidentImpactLasted
Invoice Email delivery disruption to IL customersno impact statedongoing
AWS billing data delays in Cloud Analyticsno impact stated6 h 19 min
Inflated costs for Google Workspace, Microsoft 365, and Lookerminor23 h 21 min
Degraded forecasting performance in Cloud Analyticsminor18 h 29 min
Cost anomalies showing stale excess cost and statusminor2 days
Google Cloud issue [ONGOING]: Multiple Google Cloud servicesno impact stated25 h 15 min
AWS billing data issue causing inaccurate cost signals in DoiT Cloud Intelligenceminor46 h 48 min
General issue with opening GCP Expert Inquiry tickets from the DCI Consoleminor37 h 50 min

Incidents per month

0 2 4 Dec 2025: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 19 h 49 min Jan 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 7 days Feb 2026: 2 incidents (2 minor) · typical time to resolve 11 days Mar 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 2 days Apr 2026: 1 incident (1 minor) · typical time to resolve 4 days May 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 40 days Jun 2026: 1 incident (1 minor) · typical time to resolve 37 h 50 min Jul 2026: 1 incident (1 minor) · typical time to resolve 46 h 48 min Aug 2026: 0 incidents Sep 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 2 days Oct 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 18 h 29 min Nov 2026: 1 incident (1 no impact stated) Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Cloud Cost Analytics2
Anomaly Detection1
Billing1
Google Cloud Platform Google App Engine1
Google Cloud Platform Google Cloud Dataflow1

As DoiT's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by DoiT's subprocessorsCSV of incidents reported by vendors DoiT lists · Atom feed of incidents reported by vendors DoiT lists

285 reported incidents in the last 30 days, by 18 of the vendors DoiT lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that DoiT was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
Twilio· SendGrid· SegmentMMS Delivery Failures from Twilio to GCI United States minor3 min
Twilio· SendGrid· SegmentSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
Twilio· SendGrid· SegmentSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
Twilio· SendGrid· SegmentSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
Twilio· SendGrid· SegmentSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
Twilio· SendGrid· SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
Twilio· SendGrid· SegmentMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
Twilio· SendGrid· SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
Twilio· SendGrid· SegmentVoice Call Failures in JP1 minor3 h 51 min
SegmentOn Call Engineers are Investigating no impact statedongoing
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minor7 h 38 min
PylonSlack Integration Connection Issues major3 h 13 min
Twilio· SendGrid· SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
Twilio· SendGrid· SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
Twilio· SendGrid· SegmentIssue resolved minor1 h 43 min
Twilio· SendGrid· SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
Twilio· SendGrid· SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
Twilio· SendGrid· SegmentWhatsApp Business API Message Send Failures minor16 h 29 min

And 260 more. All of them: CSV · Who is around them.

ChangesCSV of DoiT's changes · Atom feed of DoiT's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for DoiT's site

DoiT transparency rating

It updates with the rating.

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