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Skip to navigationSkip to main content Paddle Paddle is the Merchant of Record that empowers digital product companies to operate and grow, automatically. security@paddle.com Privacy PolicyOpens in new tab Welcome to Paddle's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. We take the security of our platform and our customers' data seriously. Use this portal to learn about our security posture and request full access to our security documentation. We aspire to be transparent with our customers and prospects on the current state of the security and privacy program and the security controls implemented on the platform you rely on. The more information we can put at your fingertips, the less time and effort you will expend asking us to give you the information you need. This portal provides an overview of the controls and policies implemented across Paddle the enterprise, as well as across the SaaS platform. Where possible, we include the documents in support of the information provided. Email us at the address listed above if you have any additional questions not answered by the information provided in this site or spot any errors. We are human and they do happen! Compliance SOC 2 PCI DSS 4.0.1 GDPR CCPA Resources View all Current Documents 2026 - PCI DSS Attestation of Compliance 2025 - SOC 2 Type II 2025 - Penetration Test PCI DSS Responsibility Matrix Archived Documents 2025 - PCI DSS Attestation of Compliance 2024 - SOC 2 Type II 2023 - SOC 2 Type II PCI DSS Responsibility Matrix (Previous) Updates View all General Trust Center update: We’ve moved to a new home Published January 28, 2026 We’ve migrated our Trust Center experience to Vanta to make it easier for customers to access our security and compliance information. What’s changing Our previous Trust Center hosted at security.paddle.com has been retired. Our new Trust Center is now available at: trust.paddle.comOpens in new tab What if I use the old link? If you visit security.paddle.com, you’ll be automatically redirected to trust.paddle.com to help ensure continuity and avoid broken bookmarks. FAQ View all Subprocessors View all Amazon Web Services • Cloud hosting provider United States of America Cloud Hosting provider for the Paddle SaaS platform Snowflake • Business Intelligence EU (Ireland) Data cloud solution that powers Paddle's analytics and business intelligence function Onfido • KYB/KYC Service United States of America Risk management service for KYC process Salesforce • CRM United States of America Customer relationship management solution Data collected Customer personally identifiable information Credit card information Marketing and engagement information