Tracked subprocessors 14 of 16 Subprocessor of 52 Third parties loaded 10 Loaded by 18
+ − ⟲
16 third parties.
Name Purpose Location Listed since Amazon Web Services Cloud Hosting provider for the Paddle SaaS platform; Cloud hosting provider United States of America Oct 1, 2026 Checkout.com Payment Service Provider United States of America Oct 1, 2026 Cloudflare Content delivery networkand web security platform; Provides CDN services, DDoS protection, web application firewall (WAF), and DNS management to optimize content delivery and protect web infrastructure. United States of America Oct 1, 2026 incident.io Paddle's platform for on-call, incident response, and status page.; Status Page EU (Belgium & Netherlands) Oct 1, 2026 Mailgun Email Service; Transactional email service United States of America Oct 1, 2026 Onfido KYB/KYC Service; Risk management service for KYC process United States of America Oct 1, 2026 PayPal Payment Service Provider United States of America Oct 1, 2026 Postmark Email Service; Transactional email service United States of America Oct 1, 2026 Rulai Customer Support Chatbot; Customer support platform United States of America Oct 1, 2026 Stripe Payment Service Provider United States of America Oct 1, 2026 Taktile Receives the workflow inputs (e.g., applicant/business details and supporting evidence), runs configured decision logic/automations, stores decision artefacts/logs needed for auditability, and returns outcomes (approve/refer/decline, risk signals, case notes). Decisioning/orchestration platform for customer (seller) onboarding. Oct 1, 2026 TokenEx Tokenisation Service; Tokenisation service United States of America Oct 1, 2026 Vanta Continuous security and compliance monitoring; Security EU (Germany) Oct 1, 2026 Very Good Security Card vaulting; Finance and payments USA Oct 1, 2026 Wiz Cloud Security Platform; Security United Kingdom Sep 22, 2026 Worldpay Payment Service Provider United States of America Oct 1, 2026
Paddle's homepage made 114 requests to 15 domains, 10 services controlled by another company, and 1 domain not identified.
Analytics (4): Google Cloud, Wingify, Unify; usually detected as Analytics: HubSpot Marketing automation (2): Lunio, Dreamdata Advertising (1): Microsoft Cookie compliance (1): iubenda CDN (1): jsDelivr Other (1): CMS: Prismic 10 third parties by category: 4 2 1 1 1 1
Third parties 10 · 29 requests
Google Cloud Google Analytics Google Tag Manager 4% of the page's requests 5 Wingify VWO 4% of the page's requests 5 iubenda iubenda 4% of the page's requests 5
Microsoft Microsoft Advertising 3% of the page's requests 3 Prismic Prismic 3% of the page's requests 3
Lunio Lunio 2% of the page's requests 2 Unify Unify 2% of the page's requests 2 jsDelivr jsDelivr 2% of the page's requests 2 Dreamdata Dreamdata <1% of the page's requests 1
HubSpot hsforms.net <1% of the page's requests 1 Unknown 1 · 1 request
sequelvideo.com
First party 1 · 84 requests
Paddle HSTS HockeyStack HubSpot Netlify Next.js 16.4.2 Next.js App Router Open Graph React Turbopack Webpack 74% of the page's requests 84
7 tracked companies loaded by the homepage are not in Paddle's subprocessor list. A website can use a service without it processing customer data.
1–50 of 52
BrightLocal brightlocal.com Churn and delinquent payment management Cloutly cloutly.com Merchant of record: payments, billing, tax and invoicing Convertful convertful.com CSVBox csvbox.io Payments DataForSEO dataforseo.com Demio demio.com Financial Operations Platform Donut donut.com Financial analysis Fastmail fastmail.com Payment processing Formspark formspark.io Payment processing and merchant of record Grain grain.com SaaS subscription revenue analytics and recovery GreetBot greet.bot Payment processing service located in the United Kingdom Hardalion hardalion.com Merchant of Record for purchases made through hardalion.com ImprovMX improvmx.com We use ProfitWell Metrics for revenue reporting and financial analytics. Inclusive Bot inclusivebot.com Payment handling Instatus instatus.com Payment processing services Kanbanchi kanbanchi.com Subscription analytics and revenue reporting Maileroo maileroo.com Subscription billing, payment processing, tax compliance, and customer invoicing MakeForms makeforms.io Payments Marker.io marker.io Analytics Master Inbox masterinbox.com Billing and payments Mida mida.so Merchant of Record and billing Nuclino nuclino.com Payment Processing Service Overloop overloop.com Analytics Perfect Wiki perfectwiki.com Subscription billing and payment processing Phare phare.io Paddle US (Paddle.com Inc.) only processes payments for customers based outside of Europe.; Paddle is a trusted merchant of record with a proven track record of security and reliability. You will have to share your payment information with Paddle to subscribe to a Phare Scale plan. Plugivo plugivo.com Payment processing & billing Posit posit.co Payment management Prefinery prefinery.com SaaS subscription revenue analytics PushAlert pushalert.co Paddle (Paddle.com Market Limited) is the Merchant of Record for our service. They handle subscription, invoicing, sales tax and other form of payments for our services. Raycast raycast.com Payment and Subscription Analytics, Customer Retention; Transfer Mechanism(s): SCCs and UK Addendum RB2B rb2b.com Reporting & analytics, revenue recovery (USA) Rotation App rotation.app Payment handling ScreenshotOne screenshotone.com Payment processing and subscription administration Sessionize sessionize.com Paddle processes our online payments as a merchant of record. If you make an online payment, you will need to share your personal data with Paddle in order to handle the transaction. We only share your email address with Paddle. Simple Poll simplepoll.rocks Analytics Storydoc storydoc.com Online payments process Strivelabs strivelabs.ai Payment processing for subscribed products. SuprSend suprsend.com Finance Team O'clock teamoclock.com Billing TextExpander textexpander.com Payment processing / merchant of record Thinkific thinkific.com Dunning service for Thinkific subscriptions Time Doctor timedoctor.com Todoist todoist.com Data elements: Subscription and billing data; Revenue Analytics Toggl toggl.com Application analysis services TrackingTime trackingtime.co Business Analytics, United States Trainual trainual.com Customer analytics processing Urlbox urlbox.com UserCheck usercheck.com Payment processing WeTransfer wetransfer.com Payment Management Wonderchat wonderchat.io B2B and B2C software companies around the globe use Paddle to offload operational complexities so they can focus on growth. Paddle provides more than just the plumbing for your revenue. As a merchant of record, we take care of fraud, sales tax compliance, billing support and more. Show next 2 Certified Says it complies with Certifications as Paddle's trust center lists them; reports are usually shared on request (evidence )
Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: 1 incident (1 major) Aug 25: no incident reported Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: no incident reported Sep 2: 1 incident (1 minor) Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: no incident reported Oct 8: no incident reported Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: no incident reported Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: no incident reported Oct 21: 1 incident (1 minor) Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported Oct 27: no incident reported Oct 28: no incident reported Oct 29: no incident reported Oct 30: no incident reported Oct 31: no incident reported Nov 1: no incident reported Nov 2: no incident reported Nov 3: no incident reported Nov 4: no incident reported Nov 5: no incident reported Nov 6: no incident reported Nov 7: no incident reported Nov 8: no incident reported Nov 9: no incident reported Nov 10: no incident reported Nov 11: no incident reported Nov 12: no incident reported 90 days ago today
3 incidents in 90 days1 major or critical47 min typical time to resolve47 min longest majorIncidents per month 0 2 4 Dec 2025: 2 incidents (1 major, 1 minor) · typical time to resolve 7 h 15 min Jan 2026: 0 incidents Feb 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 1 h 51 min Mar 2026: 2 incidents (2 minor) · typical time to resolve 4 h 15 min Apr 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 3 h 21 min May 2026: 0 incidents Jun 2026: 3 incidents (3 minor) · typical time to resolve 56 min Jul 2026: 1 incident (1 minor) Aug 2026: 1 incident (1 major) · typical time to resolve 47 min Sep 2026: 1 incident (1 minor) · typical time to resolve 32 min Oct 2026: 1 incident (1 minor) · typical time to resolve 4 h 4 min Nov 2026: 0 incidents Dec 2025 Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct Nov critical major minor no impact stated
As Paddle's status page reports its own incidents (scheduled maintenance left out), read every few hours since Sep 9, 2025 (evidence )
76 reported incidents in the last 30 days, by 9 of the vendors Paddle lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Paddle was involved.
Date Company Incident Impact Lasted Nov 11, 2026 Disruption to Slack incident channels and messages major 4 h 24 min Nov 11, 2026 IXOPAY Service Disruption major 2 min Nov 10, 2026 INC0723468 - Cardinal - 3D Secure Authentication no impact stated 4 h 19 min Nov 9, 2026 INC0721732 - We are investigating issues with Authorization & Payments for Amex on the WPG platform no impact stated 1 min Nov 8, 2026 INC0721351 - Mastercard Debit (Maestro) network issue is resolved. no impact stated 1 min Nov 5, 2026 INC0719188 We are aware of an incident affecting payments processing through the Alternative Payment Method (APM) – eps. minor 13 h 13 min Nov 5, 2026 INC0719027 - Worldwide Payment Gateway (WPG) - Mastercard and Visa dual-branded Carte Bancaire minor 49 min Nov 5, 2026 Delays in activity data no impact stated 5 h 53 min Nov 5, 2026 INC0718854 - Worldwide Payment Gateway (WPG) minor 26 min Nov 5, 2026 INC0718658 - We have resolved issues with Authorization & Payments. no impact stated 1 min Nov 5, 2026 Graph query reports could fail to generate in some data centers due to an AWS Neptune issue. We are working with AWS on a mitigation. no impact stated 33 h 35 min Nov 5, 2026 INC0718460 - We are aware of potential issues with a Third Party minor 1 h 18 min Nov 4, 2026 INC0716317 - GPPaaS PayPal Direct - Funding Delay minor 40 h 5 min Nov 4, 2026 Delays processing Inbound messages no impact stated 3 h 32 min Nov 3, 2026 Missing check results for GitHub pull requests minor ongoing Nov 3, 2026 Minor degradation affecting Taktile Docs no impact stated 3 h 5 min Nov 3, 2026 INC0716051 - 3D Secure is resolved. no impact stated 1 min Nov 3, 2026 INC0716043 - We have resolved issues with Acquiring Services no impact stated 1 min Nov 3, 2026 INC0714904 - We have resolved issues with Acquiring Services no impact stated 1 min Nov 3, 2026 INC0714904 - We have resolved issues with Authorization & Payments. no impact stated 1 min Nov 2, 2026 Sentry integration degraded minor 1 h 56 min Nov 2, 2026 INC0714252 - We are investigating potential issues with Portals & Reporting minor 1 h 14 min Nov 1, 2026 INC0713314 - We are aware of potential issues with a Third Party minor 3 h 14 min Nov 1, 2026 Elevated Instant Payouts failures no impact stated 2 h 5 min Nov 1, 2026 INC0713069 - We have resolved issues with Authorization & Payments. no impact stated 1 min
And 51 more. All of them: CSV · Who is around them .
See the list as we read it on any date: Time machine
None since tracking began.
PaddleBrightLocal brightlocal.com Churn and delinquent payment management
Cloutly cloutly.com Merchant of record: payments, billing, tax and invoicing
Convertful convertful.com
CSVBox csvbox.io Payments
DataForSEO dataforseo.com
Demio demio.com Financial Operations Platform
Donut donut.com Financial analysis
Fastmail fastmail.com Payment processing
Formspark formspark.io Payment processing and merchant of record
Grain grain.com SaaS subscription revenue analytics and recovery
GreetBot greet.bot Payment processing service located in the United Kingdom
Hardalion hardalion.com Merchant of Record for purchases made through hardalion.com
ImprovMX improvmx.com We use ProfitWell Metrics for revenue reporting and financial analytics.
Inclusive Bot inclusivebot.com Payment handling
Instatus instatus.com Payment processing services
Kanbanchi kanbanchi.com Subscription analytics and revenue reporting
Maileroo maileroo.com Subscription billing, payment processing, tax compliance, and customer invoicing
MakeForms makeforms.io Payments
Marker.io marker.io Analytics
Master Inbox masterinbox.com Billing and payments
Mida mida.so Merchant of Record and billing
Nuclino nuclino.com Payment Processing Service
Overloop overloop.com Analytics
Perfect Wiki perfectwiki.com Subscription billing and payment processing
Phare phare.io Paddle US (Paddle.com Inc.) only processes payments for customers based outside of Europe.; Paddle is a trusted merchant of record with a proven track record of security and reliability. You will have to share your payment information with Paddle to subscribe to a Phare Scale plan.
Plugivo plugivo.com Payment processing & billing
Posit posit.co Payment management
Prefinery prefinery.com SaaS subscription revenue analytics
PushAlert pushalert.co Paddle (Paddle.com Market Limited) is the Merchant of Record for our service. They handle subscription, invoicing, sales tax and other form of payments for our services.
Raycast raycast.com Payment and Subscription Analytics, Customer Retention; Transfer Mechanism(s): SCCs and UK Addendum
RB2B rb2b.com Reporting & analytics, revenue recovery (USA)
Rotation App rotation.app Payment handling
ScreenshotOne screenshotone.com Payment processing and subscription administration
Sessionize sessionize.com Paddle processes our online payments as a merchant of record. If you make an online payment, you will need to share your personal data with Paddle in order to handle the transaction. We only share your email address with Paddle.
Simple Poll simplepoll.rocks Analytics
Storydoc storydoc.com Online payments process
Strivelabs strivelabs.ai Payment processing for subscribed products.
SuprSend suprsend.com Finance
Team O'clock teamoclock.com Billing
TextExpander textexpander.com Payment processing / merchant of record
Thinkific thinkific.com Dunning service for Thinkific subscriptions
Time Doctor timedoctor.com
Todoist todoist.com Data elements: Subscription and billing data; Revenue Analytics
Toggl toggl.com Application analysis services
TrackingTime trackingtime.co Business Analytics, United States
Trainual trainual.com Customer analytics processing
Urlbox urlbox.com
UserCheck usercheck.com Payment processing
WeTransfer wetransfer.com Payment Management
Wonderchat wonderchat.io B2B and B2C software companies around the globe use Paddle to offload operational complexities so they can focus on growth. Paddle provides more than just the plumbing for your revenue. As a merchant of record, we take care of fraud, sales tax compliance, billing support and more.
