Paddle
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | 6 / 6 | |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 78 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Paddle's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/paddle"><img src="https://thirdpartyindex.com/badge/paddle.svg" alt="Paddle transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/paddle)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list vanta | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| security.txt | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| AI Node (Gemini 2.5 model) | AI-assisted processing within the Taktile workflow (e.g., extraction/standardisation, classification, or decision-support on onboarding inputs).; Processes the relevant workflow inputs you send to the model (typically text and/or document content) to generate structured outputs (summaries, extracted fields, classifications) used as part of the onboarding/risk workflow. | Northern Virginia, USA | |
| Amazon Web Services | Cloud Hosting provider for the Paddle SaaS platform; Cloud hosting provider | United States of America | |
| Checkout.com | Payment Service Provider | United States of America | |
| Cloudflare | Content delivery networkand web security platform; Provides CDN services, DDoS protection, web application firewall (WAF), and DNS management to optimize content delivery and protect web infrastructure. | United States of America | |
| Dust | AI tooling and workflow processing; Automated AI-powered tasks for internal workflows | EU (Belgium) | |
| Gong | Revenue intelligence solution; Sales intelligence and conversation analytics platform | United States of America | |
| Cloud productivity and collaboration tools; Google Analytics | United States of America | ||
| HubSpot | CRM; CRM platform used for managing customer relationships, sales pipelines, marketing campaigns, and customer service interactions. | EU (Germany) | |
| incident.io | Paddle's platform for on-call, incident response, and status page.; Status Page | EU (Belgium & Netherlands) | |
| Kustomer | Customer Support Service; End user support platform | United States of America | |
| Mailgun | Email Service; Transactional email service | United States of America | |
| Middesk | Business verification (KYB) and company due diligence to support merchant onboarding and compliance checks.; Processes business identity data (e.g., company registration details, beneficial ownership/business signals where applicable) and returns verification / risk insights. | USA | |
| MixPanel | Analytics platform; Data analytics | United States of America | |
| Mobly | Event lead capture and management platform; GTM automation | United States of America | |
| Omni | AI analytics for the Paddle SaaS platform; Business intelligence | EU (Ireland) | |
| Onfido | KYB/KYC Service; Risk management service for KYC process | United States of America | |
| PayPal | Payment Service Provider | United States of America | |
| Postmark | Email Service; Transactional email service | United States of America | |
| Rulai | Customer Support Chatbot; Customer support platform | United States of America | |
| Salesforce | CRM; Customer relationship management solution | United States of America | |
| Shufti | Identity verification (KYC/KYB) for onboarding and fraud prevention.; Processes identification data and verification outputs (document/biometric checks and related signals) to confirm identity and support risk decisions. | Germany | |
| Snowflake | Business Intelligence; Data cloud solution that powers Paddle's analytics and business intelligence function | EU (Ireland) | |
| Stripe | Payment Service Provider | United States of America | |
| SUMSUB | Identity verification (KYC/KYB) to support onboarding and fraud prevention.; Processes identification data and verification results (e.g., ID document checks, liveness/selfie checks, risk signals) to confirm identity and help assess risk. | Frankfurt Germany | |
| Taktile | Receives the workflow inputs (e.g., applicant/business details and supporting evidence), runs configured decision logic/automations, stores decision artefacts/logs needed for auditability, and returns outcomes (approve/refer/decline, risk signals, case notes). | Decisioning/orchestration platform for customer (seller) onboarding. | |
| TokenEx | Tokenisation Service; Tokenisation service | United States of America | |
| Vanta | Continuous security and compliance monitoring; Security | EU (Germany) | |
| Very Good Security | Card vaulting; Finance and payments | USA | |
| Wiz | Cloud Security Platform; Security | United Kingdom | |
| Worldpay | Payment Service Provider | United States of America | |
| Zendesk | Customer Support Service; Customer support platform | United States of America |
Listed as a subprocessor by (3)
Purposes as each company states them.
Changes
None since tracking began.