Snapshot 6507

Document

Subprocessor list

URL

https://trust.neo4j.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57

Fetched

2026-09-23 01:11:10 UTC

HTTP status

200

Content type

text/html; charset=utf-8

Fetch mode

static

Size

462112 bytes

SHA-256 (raw)

ca9108406960a856eb33fffe6980200b9edce3bcc766cce6e080024e525093c2

SHA-256 (normalized text)

411c743bad13c2524389548b60b53fea3641fe5ebd0b1a7ca57f11ed2ade529b

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 6507,
      "data": {
        "name": "Amazon Web Services (AWS)",
        "purposes": [
          "Infrastructure provider for Neo4j Cloud Service, including storage of encrypted databases, backups, and logfiles."
        ],
        "locations": [
          "Region of Choice of Customer for the use of the Neo4j Cloud Service + USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 6507,
      "data": {
        "name": "Google Cloud",
        "purposes": [
          "Infrastructure provider for Neo4j Cloud Service, including storage of encrypted databases, backups, and logfiles. | If using AI/ML powered product features, also AI processing host and provider."
        ],
        "locations": [
          "Region of Choice of Customer for the use of the Neo4j Cloud Service + USA | Belgium"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 6507,
      "data": {
        "name": "Infotree Global Solutions",
        "purposes": [
          "Neo4j site reliability engineers maintain the infrastructure on which the Neo4j Cloud Service operates, and as a result may have access to the infrastructure hosting the data for trouble shooting and support issues. Infotree employs support engineers in countries in which Neo4j does not have its own legal entities and payroll and currently support engineers engaged via Infotree are located in Canada and Brazil."
        ],
        "locations": [
          "Brazil and Canada"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 6507,
      "data": {
        "name": "Microsoft Azure",
        "purposes": [
          "Infrastructure provider for Neo4j Cloud Service, including storage of encrypted databases, backups, and logfiles.  | If using AI/ML powered product features, also AI processing host and provider."
        ],
        "locations": [
          "Region of Choice of Customer for the use of the Neo4j Cloud Service + USA | East US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 6507,
      "data": {
        "name": "Neo4j",
        "purposes": [
          "Neo4j site reliability engineers maintain infrastructure on which the Neo4j Cloud Service operates, and as a result may have access to the infrastructure hosting the data for trouble shooting and support issues."
        ],
        "affiliate": true,
        "locations": [
          "Australia",
          "Delhi, India",
          "Germany and/or other EU countries",
          "Singapore",
          "Sweden",
          "UK",
          "USA"
        ]
      }
    }
  ]
}