Neo4j

Name: Neo4j subprocessors and security documents
Creator: Yellow Camper Industries, LLC
License: https://creativecommons.org/licenses/by/4.0/

neo4j.com

Transparency

Strong

Breakdown

Subprocessor list		30 / 30
Processing locations		8 / 8
Purposes		7 / 7
Data processing addendum	not found	0 / 12
Trust center		8 / 8
Privacy policy		6 / 6
security.txt		6 / 6
Security page		5 / 5
Status page	not found	0 / 5
Vulnerability disclosure		5 / 5
Pages still reachable		8 / 8
Total		83 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

For Neo4j's own site; it updates with the rating.

<a href="https://thirdpartyindex.com/vendors/neo4j"><img src="https://thirdpartyindex.com/badge/neo4j.svg" alt="Neo4j transparency rating on Third Party Index" height="20"></a>

[![Neo4j transparency rating on Third Party Index](https://thirdpartyindex.com/badge/neo4j.svg)](https://thirdpartyindex.com/vendors/neo4j)

Documents

Document	Verified	Changed	Evidence
Trust center safebase	5 hours ago	Sep 23, 2026	snapshot
Subprocessor list safebase	5 hours ago	Sep 23, 2026	snapshot
Privacy policy	5 hours ago	Sep 23, 2026	snapshot
Security page	5 hours ago	Sep 23, 2026	snapshot
security.txt	5 hours ago	Sep 23, 2026	snapshot
Security advisories	5 hours ago	Sep 23, 2026	snapshot

Subprocessors

1 third party, 1 affiliate. CSV · Atom

Name	Purpose	Location	Listed since
Infotree Global Solutions	Neo4j site reliability engineers maintain the infrastructure on which the Neo4j Cloud Service operates, and as a result may have access to the infrastructure hosting the data for trouble shooting and support issues. Infotree employs support engineers in countries in which Neo4j does not have its own legal entities and payroll and currently support engineers engaged via Infotree are located in Canada and Brazil.	Brazil and Canada	Sep 23, 2026

Neo4j affiliates (1)

Name	Purpose	Location	Listed since
Neo4j	Neo4j site reliability engineers maintain infrastructure on which the Neo4j Cloud Service operates, and as a result may have access to the infrastructure hosting the data for trouble shooting and support issues.	Australia; Delhi, India; Germany and/or other EU countries; Singapore; Sweden; UK; USA	Sep 23, 2026

Listed as a subprocessor by (1)

Purposes as each company states them.

Velocity T.K. velocity.tech Cloud Service Provider: Used to provide managed graph database services,; advanced analytics and application functionality within the BigPanda platform.; enabling the storage and analysis of relationship-based data to support

Changes

None since tracking began.