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Conga Subprocessors
Last updated: September 2025
Conga Corporation ("Conga") uses certain Subprocessors (including Conga affiliates and third parties as listed below) to assist it in providing the Conga Subscription Services as described in the Master Subscription Agreement (“MSA”). Defined terms used herein shall have the same meaning as defined in the MSA.
What is a Subprocessor?
A Subprocessor is a third-party engaged by Conga, as well as Conga affiliates, who may have access to Customer Data or process Customer Data (which may contain Personal Data).
Conga engages different types of Subprocessors to perform various functions as explained in the tables below.
Infrastructure Subprocessors
Product Name Location of Processing Privacy Relevant Contact Purpose of Processing
All Conga Products (except Conga Contracts) Salesforce, Inc. USA, Germany, Australia privacy@salesforce.com Hosting Services
Approvals, Billings, Contracts for Salesforce, Collaborate, Composer, CPQ, Conga Contracts, Conga Contracts Intelligence, CLM, Deal Maximizer (non-Salesforce versions), Digital Commerce (non-Salesforce versions), Order Management, Partner Commerce, Revenue Recognition, Conga Sign (all versions), X-Author for Contracts (Salesforce) Amazon Web Services, Inc. USA, Germany, Ireland, Australia dataprivacyframework@amazon.com Hosting Services
Approvals, Billings, CPQ, Conga Quote to Cash for Dynamics, Conga-Dynamics 365 Connector, Conga Contract Intelligence, CLM, Order Management, Partner Commerce, Smart Search, X-Author for Contracts (Salesforce), Conga Intelligent Cloud. Microsoft Corporation USA, Germany, Ireland, Australia legal@microsoft.com Hosting Services
Price Optimization & Management, Contribution Management System (CMS), Rental Optimizer, Smart Configure, Price, Quote, Smart Rebate Management. PROS, Inc USA, Australia, Ireland, Netherlands privacy@pros.com Hosting Services
Service-specific Subprocessors
Product Name Location of Processing Privacy Relevant Contact Purpose of Processing
Collaborate
Box, Inc. United States dpo@box.com Cloud Services
Collaborate
BCL Technologies, Inc. United States privacy@pdftron.com Document Conversion Service
Collaborate
ConvertAPI, UAB United States support@convertapi.com File Conversion
Collaborate
Formstack, LLC United States privacy@Formstack.com API Service
Collaborate Pusher Limited England support@pusher.com API Service
Collaborate, Conga Contract Intelligence, X-Author for Contracts (Salesforce) Twilio, Inc. United States privacy@twilio.com Communication Functions
Conga Contract Intelligence, X-Author for Contracts (Salesforce) Zuva, Inc. United States
Europe support@zuva.ai Embeddable AI
Conga Contract Intelligence, X-Author for Contracts (Salesforce) Google LLC United States data-access-requests@google.com Text Recognition
Sign (for Web) OneSpan United States privacy@onespan.com E-sign Integration
Sign GMO GlobalSign, Inc. United States dpo@globalsign.com Certificate Authority
Customer Learning Pass Docebo NA, Inc. United States privacy@docebo.com LMS (Learning Management System) Provider
Conga Contract Intelligence (RLC Version) Microsoft Corporation United States
Germany
Australia legal@microsoft.com AI Powered Contract Analysis
Contract AI Microsoft Corporation United States
Germany
Australia legal@microsoft.com AI Powered Contract Analysis
Subprocessors who provide ancillary services to support Conga
Name Location of Processing Privacy Relevant Contact Purpose of Processing
Conga Software Private Limited India privacy@conga.com Providing technical support
Ninja Partners, LLC United States, Philippines bisrat.woldemariam@supportninja.com Technical support, customer management and operations
Frontline Call Center, LLC United States carmen.amos@frontline.group Collecting and providing data to technicaI support
Conga Affiliates
Conga may engage any of its affiliates listed below as a Subprocessor, depending where a customer may be geographically located or as necessary to perform under the agreement.
Entity Name Entity Country
AppExtremes, LLC dba Conga United States
Conga APAC Pty Ltd. Australia
Conga Europe Ltd United Kingdom, EEA
Conga Software Private Ltd. India
Conga Software Limited Ireland
Conga Switzerland GmbH Switzerland
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