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Skip to navigationSkip to main content Decagon Decagon is the conversational AI platform that transforms customer interactions with AI agents. Seamlessly build, manage, and scale AI agents with Agent Operating Procedures (AOPs). security@decagon.ai Privacy PolicyOpens in new tab Compliance SOC 2 Type II GDPR CCPA HIPAA EU AI ACT ISO 27001:2022 PCI DSS 4.0.1 Resources View all Compliance Decagon SOC 2 Type II Report Oct 2025 Decagon SOC 2 Type II Report April 2025 Decagon ISO 27001 Certificate Decagon SIG Lite - May 2026 View 2 more Pentesting Decagon Pentest - October 2025 Other resources Decagon - Information Security Overview_June 2026.pdf Decagon - EU AI Act Transparency Statement and Limited Risk Assessment.pdf Operations Security Policy Twilio Submission Controls Updated less than a minute ago View all Infrastructure security Unique production database authentication enforced Encryption key access restricted Unique account authentication enforced View 18 more Infrastructure security controls Organizational security Asset disposal procedures utilized Anti-malware technology utilized Employee background checks performed View 8 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 2 more Product security controls Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 34 more Internal security procedures controls Data and privacy Data retention procedures established Customer data deleted upon leaving Data classification policy established Subprocessors View all Google Cloud Platform • Cloud hosting provider USA, EU Infrastructure Provider providing hosting services, storage and AI services OpenAI • Large Language Model and AI services USA, EU Large language models and AI provider Amazon Web Services • Cloud provider USA, EU Infrastructure Provider providing hosting services, storage and AI services Azure • Cloud provider USA, EU Infrastructure Provider providing hosting services and storage