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Subprocessors Last updated: 1st September, 2026 What is a subprocessor? A subprocessor is a third party data processor engaged by Productboard, who has or potentially will have access to or process customer data (which may contain Personal Data). Productboard engages different types of subprocessors to perform various functions as explained in the tables below. Productboard refers to third parties that do not have access to or process customer data but who are otherwise used to provide the Services as “subcontractors” and not subprocessors. How we vet subprocessors Before engaging a subprocessor, Productboard performs due diligence appropriate to the data involved and puts contractual safeguards in place, including data processing terms that require the subprocessor to protect customer data to a standard consistent with our own commitments. Changes to this list We keep this page current as our subprocessors change. Customers may subscribe to notifications of additions to this list as described in our Data Processing Agreement. Core Service Providers These providers are used to operate Productboard and may process customer data as part of providing the service. Vendor Purpose Country Amazon Web Services Hosting, storage, networking, content delivery, and related cloud services United States Datadog Monitoring and observability United States Sentry Error tracking and diagnostics United States SendGrid Email delivery United States Pusher Realtime communication services United Kingdom Knock Notification delivery United States Cloudflare Content delivery and security United States Amplitude Product analytics and usage insights United States Vespa.ai Search and indexing infrastructure United States OpenAI AI-powered features United States Anthropic AI-powered features United States FoundryLabs AI sandbox provider United States Google Vertex AI AI-powered features United States Stigg Pricing and packaging orchestration. Israel EU Hosting Region (Beta) Customers on Productboard's EU hosting region have data processed by the following providers in the European Union. Vendor Purpose Country Amazon Web Services Hosting, storage, networking, and related cloud services European Union Datadog Monitoring and observability European Union *Our EU hosting region is currently in Beta and not yet included in the scope of our SOC2 audit. We still apply equivalent internal security controls while in beta. Optional Subprocessors Vendor Purpose Country Braintrust AI evaluation and observability United States Affiliates Members of the Productboard group of companies that may process customer data. Entity Name Location Productboard Czechia s.r.o Czech Republic Productboard UK Limited United Kingdom Productboard Ireland Limited Ireland Productboard Canada, Inc. Canada Questions about this list? Contact privacy@productboard.com.