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Join us at our reliability conference LDN27d days SF34d days Terms and Conditions Service Level Agreement Data Processing Addendum Sub-processors DORA Addendum Privacy Policy SMS Terms Vulnerability Disclosure Policy Cookie Policy incident.io Sub-processors Name Location Description of Processing Google European Regions Cloud Infrastructure Slack United States Customer Support Fivetran United States Analytics Infrastructure Provider Anthropic United States Artificial Intelligence Provider OpenAI United States Artificial Intelligence Provider Recall United States Transcription Hex United States Data Analytics Tool Explo United States Data Analytics Tool Omni United States Data Analytics Tool Twilio United States SMS, Phone and email notifications Telnyx United States SMS, Phone and email notifications WorkOS United States SCIM/SAML Authentication Flows Sentry United States Exception Tracking Svix United States Send Product Webhooks Microsoft Teams (for clients using Microsoft Teams as their Communications Platform) United Kingdom Customer Support Pylon United States Customer Support Planhat European Regions Account Management Support WhatsApp Business Platform (operated by Meta Platforms, Inc.) United States To send/receive on-call notifications Merge.dev United States To manage employee on-call coverage ElevenLabs United States Transcription