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Master Services Agreement Acceptable Use Policy Product-Specific Terms Beta Terms Iterable Sub-Processors Privacy Policy Iterable Sub-Processors Last updated: August 2026 Iterable utilizes third party sub-processors, for program delivery to customers. A sub-processor is a third party data processor engaged by Iterable, who processes personal data (i) on behalf of Iterable customers; (ii) in accordance with customer instructions as communicated by Iterable; and (iii) in accordance with the terms of a written contract between Iterable and the sub-processor. Iterable maintains an up-to-date list of the names and locations of all sub-processors. For additional questions, please contact compliance@iterable.com Sub-Processor Details of Processing Activity Location of Processing Activity Amazon Web Services Infrastructure as a service. United States. Ireland. Germany** Bird Email* Transactional and Marketing email delivery optimization and analytics. United States.Ireland.** Boldr User support services, including technical support, customer support, and customer success. Philippines. DataBricks* Data science tool. United States.Ireland.** DataDog Application monitoring system. United States. Digioh* Product marketing personalization, data collection, and engagement tools. United States.Ireland.** Hightouch* Data Import (Reverse ETL). United States.Ireland.** Infobip* Provision of WhatsApp and RCS messaging, including message delivery, inbound replies, delivery reports, and template updates. United States. Germany.** Mailgun* Send and receive emails via API. United States.Belgium.** OpenAI, OpCo, LLC Provides large language models and artificial intelligence services. United States. EEA and Switzerland.** Prequel* Data Sync – Transfers for Iterable data into customer’s destination of choice. United States. Belgium.** Prismatic* Integrations Hub: Integration execution and management between Iterable and external systems. United States. Ireland.** Snowflake Data Analytics. United States. Ireland.** Snowflake Secure Data Share.* United States. Europe.*** StreamNative Message queueing. United States.Ireland.** Telnyx* Send SMS via API. United States.Germany.** Twilio* Send SMS via API. United States. *Inclusion of sub-processor is based on Customer’s use of the Iterable services. ** Default to customers who have included the EDC within their Services. ***Choice of geographic location of Processing Activity is at Customer’s election. When a Sub Processor offers alternative locations to process and/or store data, the Customer may be able to choose their region during the setup process or by working with their CSM, subject to incur additional fees.