Iterable

iterable.com

Iterable declares 16 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, OpenAI and Twilio. No published changes since we first read it on Sep 22, 2026. 19 tracked vendors name Iterable as a subprocessor, including Anthropic, 1Password and ClickUp™.

Subprocessors CSV of Iterable's subprocessors · Atom feed of Iterable's subprocessors DORA draft CSV of Iterable's subprocessors as declared by Iterable what's this? · 

16 third parties.

NamePurposeLocationListed since
Amazon Web Services Infrastructure as a service.United States. Ireland. Germany**
Bird Email Transactional and Marketing email delivery optimization and analytics.United States.Ireland.**
Boldr User support services, including technical support, customer support, and customer success.Philippines.
DataBricks Data science tool.United States.Ireland.**
DataDog Application monitoring system.United States.
Digioh Product marketing personalization, data collection, and engagement tools.United States.Ireland.**
Hightouch Data Import (Reverse ETL).United States.Ireland.**
Infobip Provision of WhatsApp and RCS messaging, including message delivery, inbound replies, delivery reports, and template updates.United States. Germany.**
Mailgun Send and receive emails via API.United States.Belgium.**
OpenAI, OpCo, LLC AIProvides large language models and artificial intelligence services.United States. EEA and Switzerland.**
Prequel Data Sync – Transfers for Iterable data into customer’s destination of choice.United States. Belgium.**
Prismatic Integrations Hub: Integration execution and management between Iterable and external systems.United States. Ireland.**
Snowflake Data Analytics.; Secure Data Share.*United States. Europe.***; United States. Ireland.**
StreamNative Message queueing.United States.Ireland.**
Telnyx Send SMS via API.United States.Germany.**
Twilio Send SMS via API.United States.

Web TechnologiesCSV of Iterable's web technologies · Atom feed of Iterable's web technologies

Iterable's homepage made 299 requests to 38 domains, 21 services controlled by another company, and 2 domains not identified.

Analytics (8): CaliberMind, ZoomInfo, Meta, UserGems, G2.com, LinkedIn, Heap, CloudflareAdvertising (6): Google Cloud, StackAdapt, X Corp., MNTN, Inc., Microsoft; usually detected as Advertising: XandrMarketing automation (3): Adobe, 6Sense Insights, Inc., StorylaneLive chat (1): Qualified.com, Inc.Cookie compliance (1): KetchOther (2): usually detected as Issue trackers: Sentry; reviewed as RUM: New Relic

21 third parties by category: Analytics 8Advertising 6Marketing automation 3Live chat 1Cookie compliance 1Other 2

Third parties 21 · 154 requests
Qualified.com, Inc. Qualified 12% of the page's requests 36
Adobe Marketo 7% of the page's requests 20
6Sense Insights, Inc. 6sense 6% of the page's requests 19
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager reCAPTCHA 5% of the page's requests 14
Ketch Ketch 3% of the page's requests 9
New Relic nr-data.net, newrelic.com 2% of the page's requests 7
CaliberMind CaliberMind 2% of the page's requests 6
ZoomInfo Zoominfo 2% of the page's requests 6
StackAdapt StackAdapt 2% of the page's requests 5
X Corp. Twitter Ads 2% of the page's requests 5
MNTN, Inc. Mountain 1% of the page's requests 4
Meta Facebook Pixel 2.9.435 1% of the page's requests 4
UserGems UserGems 1% of the page's requests 4
G2.com G2 Track Your Prospects 1% of the page's requests 3
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Microsoft Microsoft Advertising 1% of the page's requests 3
Heap Heap 4.23.12 <1% of the page's requests 2
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
Sentry sentry.io <1% of the page's requests 1
Storylane Storylane 2 <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
Unknown 2 · 3 requests

usbrowserspeed.com3.212.39.155

First party 1 · 142 requests
Iterable Adobe Fonts Fastly FingerprintJS HSTS MariaDB MySQL New Relic Nginx Open Graph PHP PWA Pantheon Priority Hints Segment 1.42.3-mr.2 Sentry Swiper Typekit Varnish WordPress WordPress Block Editor WordPress Site Editor Yoast SEO 27.4 Yoast SEO Premium 27.4 core-js 3.32.2 47% of the page's requests 142

15 tracked companies loaded by the homepage are not in Iterable's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (19)CSV of the companies listing Iterable · Atom feed of the companies listing Iterable

19 companies
  • 1Password 1password.com Product emails
  • Anthropic anthropic.com Email communications; Products: All Products except Claude for Government
  • b.well Connected Health icanbwell.com Communication
  • Carta carta.com Client and marketing email automation
  • ClickUp™ clickup.com Customer engagement
  • Fenix Commerce fenixcommerce.com Order Status Email and SMS Notifications
  • Friendbuy friendbuy.com Email service provider
  • Handshake joinhandshake.com Sending personalized emails
  • HiHello hihello.com
  • Kolide kolide.com Customer communications for product and marketing updates.
  • Magic School magicschool.ai Customer Engagement Platform; Customer engagement platform
  • Malwarebytes malwarebytes.org Messaging Delivery
  • NimbleRx nimblerx.com Marketing software
  • Noom noom.com Supports customer email communications. Data elements: user ID, name, email, phone number, access code, conversions and add-ons, demographic and geolocation data, survey answers, in-app engagement data, device data.
  • O.C. Tanner octanner.com (API) management Employee Recognition Campaign communication and management software. Utilizes AI features to support and analyze the effectiveness of those campaigns. Integration of Client HRIS to facilitate
  • Pluralsight pluralsight.com Platform Communications Tool
  • replit replit.com
  • Restream restream.io Cloud-based Email Delivery Services
  • Todoist todoist.com Data elements: Email address, first name, user ID, subscription plan, product usage and engagement events; Marketing

Service statusCSV of Iterable's status page incidents · Atom feed of Iterable's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 minor)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: 1 incident (1 minor)Sep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 1 incident (1 minor)Sep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: 1 incident (1 minor)Oct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 4 incidents in 90 days
  • 0 major or critical
  • 58 min typical time to resolve
BeganIncidentImpactLasted
Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sendsminor29 min
Timeouts on User Update API Endpointsminor56 min
EU platform slowness and gateway errorsminor2 h 22 min
Subset of customers using Twilio for SMS seeing a portion of messages getting dropppedminor58 min
Email Send Delays with Partial Sparkpost outage on US-WEST-2.minor2 h 39 min
Iterable Application Issues in US Datacentercritical39 min
WhatsApp Messaging Delays and Failuresno impact stated54 min
Iterable Web Application Outage - US and EU Regionscritical37 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 21 h 53 min Feb 2026: 3 incidents (2 major, 1 no impact stated) · typical time to resolve 12 min Mar 2026: 3 incidents (3 minor) · typical time to resolve 1 h 14 min Apr 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 2 h 34 min May 2026: 1 incident (1 critical) · typical time to resolve 37 min Jun 2026: 1 incident (1 no impact stated) · typical time to resolve 54 min Jul 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 2 h 39 min Aug 2026: 0 incidents Sep 2026: 3 incidents (3 minor) · typical time to resolve 58 min Oct 2026: 1 incident (1 minor) · typical time to resolve 29 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Global API Success2
Global Campaign Sends2
Global Journey Processing1
Global Web Application1

As Iterable's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Iterable's subprocessorsCSV of incidents reported by vendors Iterable lists · Atom feed of incidents reported by vendors Iterable lists

281 reported incidents in the last 30 days, by 9 of the vendors Iterable lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Iterable was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
InfobipMultiple Location - WhatsApp Sender Registrations Failure minor3 h 4 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
InfobipGlobal (Europe) - Email Service Degradation minor6 h 12 min
OpenAIElevated Errors On API minor42 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
InfobipPakistan - Customer Portal Unavailable critical7 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
InfobipSMPP Service Disruption - Connection Issues minor1 min

And 256 more. All of them: CSV · Who is around them.

ChangesCSV of Iterable's changes · Atom feed of Iterable's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Iterable's site

Iterable transparency rating

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