Snapshot 8271

Document
Subprocessor list
URL
https://www.elastic.co/agreements/external_subprocessors
Fetched
HTTP status
200
Content type
text/html; charset=utf-8
Fetch mode
static
Size
349160 bytes
SHA-256 (raw)
fb0d7d39fc8a1498e9a8e208607c4512d53698a8aafb97844bf6c364beb66a98
SHA-256 (normalized text)
6816eec1e16091b3fe1b622a47481c58d0c41b7632d47e8b9443cb155080ce94

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 1943,
      "data": {
        "name": "Amazon Web Services EMEA SARL",
        "purposes": [
          "Hosting (in Europe, the Middle East, and Africa)"
        ],
        "sections": [
          "Elastic Cloud"
        ],
        "locations": [
          "selected by customer based on available regions supported by Elastic Cloud"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 1943,
      "data": {
        "name": "Amazon Web Services, Inc.",
        "purposes": [
          "Backup",
          "Hosting (other than in Europe, the Middle East, and Africa)",
          "Hosting for https://support.elastic.co and the Elastic Uploader Service"
        ],
        "sections": [
          "Elastic Cloud",
          "Support Services and Consulting Services",
          "Swiftype (also known as Site Search) and Legacy App Search on Swiftype"
        ],
        "locations": [
          "United States",
          "selected by customer based on available regions supported by Elastic Cloud"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 8271,
      "data": {
        "name": "Atlassian Statuspage",
        "purposes": [
          "Public status-page monitoring: https://status.jina.ai/"
        ],
        "sections": [
          "Jina AI"
        ],
        "locations": [
          "To be confirmed"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cloudflare",
      "evidence_id": 8271,
      "data": {
        "name": "Cloudflare, Inc.",
        "purposes": [
          "CDN / edge proxy for Jina AI APIs and dashboard"
        ],
        "sections": [
          "Jina AI"
        ],
        "locations": [
          "Global"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 1943,
      "data": {
        "name": "Google Ireland Limited (GCP)",
        "purposes": [
          "Email correspondence with support via Gmail",
          "Hosting"
        ],
        "sections": [
          "Elastic Cloud",
          "Support Services and Consulting Services"
        ],
        "locations": [
          "Ireland",
          "selected by customer based on available regions supported by Elastic Cloud"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 8271,
      "data": {
        "name": "Google LLC (GCP)",
        "purposes": [
          "Hosting and inference for embeddings, rerank, and related public API services(api.jina.ai)",
          "Hosting for EIS(Elastic Inference Service) executors on Jina GCP",
          "Hosting for Jina AI Reader and Search (r.jina.ai, s.jina.ai)"
        ],
        "sections": [
          "Jina AI"
        ],
        "locations": [
          "United States",
          "United States and Belgium",
          "United States, Belgium, and Singapore"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "ibm",
      "evidence_id": 1943,
      "data": {
        "name": "International Business Machines Corporation (IBM Cloud (Softlayer))",
        "purposes": [
          "Hosting"
        ],
        "sections": [
          "Swiftype (also known as Site Search) and Legacy App Search on Swiftype"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 1943,
      "data": {
        "name": "Microsoft Corporation (Azure)",
        "purposes": [
          "Hosting"
        ],
        "sections": [
          "Elastic Cloud"
        ],
        "locations": [
          "selected by customer based on available regions supported by Elastic Cloud"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mongodb",
      "evidence_id": 8271,
      "data": {
        "name": "MongoDB, Inc.",
        "purposes": [
          "Caching layer and database for Jina Reader"
        ],
        "sections": [
          "Jina AI"
        ],
        "locations": [
          "United States and Belgium"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "okta",
      "evidence_id": 1943,
      "data": {
        "name": "Okta, Inc.",
        "purposes": [
          "Access authentication"
        ],
        "sections": [
          "Elastic Cloud"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 1943,
      "data": {
        "name": "Salesforce.com, Inc.",
        "purposes": [
          "Customer support ticketing via Service Cloud"
        ],
        "sections": [
          "Support Services and Consulting Services"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "serper",
      "evidence_id": 8271,
      "data": {
        "name": "Serper",
        "purposes": [
          "SERP API (Google Search) for Jina Search"
        ],
        "sections": [
          "Jina AI"
        ],
        "locations": [
          "United States and Singapore"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "stripe",
      "evidence_id": 8271,
      "data": {
        "name": "Stripe, Inc.",
        "purposes": [
          "Payment processing for prepaid tokens"
        ],
        "sections": [
          "Jina AI"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "supabase",
      "evidence_id": 8271,
      "data": {
        "name": "Supabase, Inc.",
        "purposes": [
          "Account, API key, and prepaid-wallet database"
        ],
        "sections": [
          "Jina AI"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 8271,
      "data": {
        "name": "ThorData",
        "purposes": [
          "Residential proxy when Reader cannot fetch a URL directly"
        ],
        "sections": [
          "Jina AI"
        ],
        "locations": [
          "To be confirmed"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "tines",
      "evidence_id": 1943,
      "data": {
        "name": "Tines Automation, Inc.",
        "purposes": [
          "Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in the US, Canada, and Mexico)"
        ],
        "sections": [
          "Enterprise workflow automation"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "tines",
      "evidence_id": 1943,
      "data": {
        "name": "Tines Security Services Limited",
        "purposes": [
          "Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in all locations except the US, Canada, and Mexico)"
        ],
        "sections": [
          "Enterprise workflow automation"
        ],
        "locations": [
          "Ireland"
        ]
      }
    }
  ]
}