Snapshot 87244

Document

Subprocessor list

URL

https://supportyourapp.com/sub-processors-list/

Fetched

2026-10-12 16:22:14 UTC

HTTP status

200

Content type

text/html; charset=utf-8

Fetch mode

static

Size

74428 bytes

SHA-256 (raw)

355159c66f8261a4b90e33a5de74377f50c46632c8838bb00a76faffcbc54cef

SHA-256 (normalized text)

f1b807b0bbcbbe9804325f46e325735e1d0487e7fbbd5a2a14fd9c870bd7b7da

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 7944,
      "data": {
        "name": "Amazon Web Services, Inc.",
        "purposes": [
          "Cloud infrastructure and hosting for platform operation"
        ],
        "sections": [
          "Table 1 - Product Sub-Processors"
        ],
        "services": [
          "SupportResponse"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 7944,
      "data": {
        "name": "AVOXI Inc.",
        "purposes": [
          "Telephony services and voice call routing for communication features"
        ],
        "sections": [
          "Table 1 - Product Sub-Processors"
        ],
        "services": [
          "SupportCRM, SupportVoice"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cloudflare",
      "evidence_id": 7944,
      "data": {
        "name": "Cloudflare, Inc.",
        "purposes": [
          "DDoS protection, content delivery network, and security services; processes IP addresses and traffic metadata"
        ],
        "sections": [
          "Table 1 - Product Sub-Processors"
        ],
        "services": [
          "SupportCRM, SupportVoice, SupportResponse"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 7944,
      "data": {
        "name": "CoSupport, Inc.",
        "purposes": [
          "AI-powered processing for customer support automation and agent assistance"
        ],
        "sections": [
          "Table 1 - Product Sub-Processors"
        ],
        "services": [
          "SupportBrain"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "digitalocean",
      "evidence_id": 7944,
      "data": {
        "name": "DigitalOcean, LLC",
        "purposes": [
          "Cloud infrastructure and web hosting for platform operation"
        ],
        "sections": [
          "Table 1 - Product Sub-Processors"
        ],
        "services": [
          "SupportCRM, SupportVoice"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "elevenlabs",
      "evidence_id": 7944,
      "data": {
        "name": "Eleven Labs Inc.",
        "purposes": [
          "AI voice generation and speech synthesis for voice-based customer support interactions"
        ],
        "sections": [
          "Table 1 - Product Sub-Processors"
        ],
        "services": [
          "SupportVoice"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 7944,
      "data": {
        "name": "Google LLC (Workspace)",
        "purposes": [
          "Internal team communication, document management, and email services; may process personal data contained in support-related communications and documents"
        ],
        "sections": [
          "Table 2 - Customer Support Services Sub-Processors"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "hetzner-online",
      "evidence_id": 7944,
      "data": {
        "name": "Hetzner Online GmbH",
        "purposes": [
          "Cloud infrastructure and web hosting for platform operation"
        ],
        "sections": [
          "Table 1 - Product Sub-Processors"
        ],
        "services": [
          "SupportCRM, SupportVoice, SupportResponse"
        ],
        "locations": [
          "Germany"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "leaseweb",
      "evidence_id": 7944,
      "data": {
        "name": "Leaseweb Netherlands B.V.",
        "purposes": [
          "Cloud infrastructure and web hosting for platform operation"
        ],
        "sections": [
          "Table 1 - Product Sub-Processors"
        ],
        "services": [
          "SupportCRM, SupportVoice, SupportResponse"
        ],
        "locations": [
          "The Netherlands"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 7944,
      "data": {
        "name": "OpenAI, Inc.",
        "purposes": [
          "AI language model processing for customer support automation, Output generation, and agent assistance"
        ],
        "sections": [
          "Table 1 - Product Sub-Processors"
        ],
        "services": [
          "SupportCRM, SupportVoice, SupportResponse"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "slack",
      "evidence_id": 7944,
      "data": {
        "name": "Slack Technologies Limited",
        "purposes": [
          "Internal team communication and collaboration; may process personal data discussed in connection with support delivery"
        ],
        "sections": [
          "Table 2 - Customer Support Services Sub-Processors"
        ],
        "locations": [
          "Ireland"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "teamviewer",
      "evidence_id": 7944,
      "data": {
        "name": "TeamViewer GmbH",
        "purposes": [
          "Remote access and screen sharing tool used by support agents during technical assistance sessions; may access personal data visible on client systems during sessions"
        ],
        "sections": [
          "Table 2 - Customer Support Services Sub-Processors"
        ],
        "locations": [
          "Germany"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "twilio",
      "evidence_id": 7944,
      "data": {
        "name": "Twilio Inc.",
        "purposes": [
          "Telephony services and voice call routing for communication features"
        ],
        "sections": [
          "Table 1 - Product Sub-Processors"
        ],
        "services": [
          "SupportCRM, SupportVoice"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zoom",
      "evidence_id": 7944,
      "data": {
        "name": "Zoom Video Communications, Inc.",
        "purposes": [
          "Video conferencing and team communication for internal coordination and client-facing support sessions; may process personal data discussed during calls"
        ],
        "sections": [
          "Table 2 - Customer Support Services Sub-Processors"
        ],
        "locations": [
          "United States"
        ]
      }
    }
  ]
}