SupportYourApp®
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | not found | 0 / 8 |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | not found | 0 / 5 |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 76 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For SupportYourApp®'s own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/supportyourapp"><img src="https://thirdpartyindex.com/badge/supportyourapp.svg" alt="SupportYourApp® transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/supportyourapp)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud infrastructure and hosting for platform operation | United States | |
| AVOXI Inc. | Telephony services and voice call routing for communication features | United States | |
| Cloudflare, Inc. | DDoS protection, content delivery network, and security services; processes IP addresses and traffic metadata | United States | |
| CoSupport, Inc. | AI-powered processing for customer support automation and agent assistance | United States | |
| DigitalOcean, LLC | Cloud infrastructure and web hosting for platform operation | United States | |
| Eleven Labs Inc. | AI voice generation and speech synthesis for voice-based customer support interactions | United States | |
| Google LLC (Workspace) | Internal team communication, document management, and email services; may process personal data contained in support-related communications and documents | United States | |
| Hetzner Online GmbH | Cloud infrastructure and web hosting for platform operation | Germany | |
| Leaseweb Netherlands B.V. | Cloud infrastructure and web hosting for platform operation | The Netherlands | |
| OpenAI, Inc. | AI language model processing for customer support automation, Output generation, and agent assistance | United States | |
| Slack Technologies Limited | Internal team communication and collaboration; may process personal data discussed in connection with support delivery | Ireland | |
| TeamViewer GmbH | Remote access and screen sharing tool used by support agents during technical assistance sessions; may access personal data visible on client systems during sessions | Germany | |
| Twilio Inc. | Telephony services and voice call routing for communication features | United States | |
| Zoom Video Communications, Inc. | Video conferencing and team communication for internal coordination and client-facing support sessions; may process personal data discussed during calls | United States |
Listed as a subprocessor by (1)
Purposes as each company states them.
Wasabi wasabi.com Customer support
Changes
None since tracking began.