SupportYourApp®

supportyourapp.com

SupportYourApp® declares 14 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 23, 2026. 2 tracked vendors name SupportYourApp® as a subprocessor, including Wasabi and Overloop.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

14 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud infrastructure and hosting for platform operationUnited States
AVOXI Inc. Telephony services and voice call routing for communication featuresUnited States
Cloudflare, Inc. DDoS protection, content delivery network, and security services; processes IP addresses and traffic metadataUnited States
CoSupport, Inc. AI-powered processing for customer support automation and agent assistanceUnited States
DigitalOcean, LLC Cloud infrastructure and web hosting for platform operationUnited States
Eleven Labs Inc. AIAI voice generation and speech synthesis for voice-based customer support interactionsUnited States
Google LLC (Workspace) Internal team communication, document management, and email services; may process personal data contained in support-related communications and documentsUnited States
Hetzner Online GmbH Cloud infrastructure and web hosting for platform operationGermany
Leaseweb Netherlands B.V. Cloud infrastructure and web hosting for platform operationThe Netherlands
OpenAI, Inc. AIAI language model processing for customer support automation, Output generation, and agent assistanceUnited States
Slack Technologies Limited Internal team communication and collaboration; may process personal data discussed in connection with support deliveryIreland
TeamViewer GmbH Remote access and screen sharing tool used by support agents during technical assistance sessions; may access personal data visible on client systems during sessionsGermany
Twilio Inc. Telephony services and voice call routing for communication featuresUnited States
Zoom Video Communications, Inc. Video conferencing and team communication for internal coordination and client-facing support sessions; may process personal data discussed during callsUnited States

Web TechnologiesCSV · Atom

SupportYourApp®'s homepage made 219 requests to 33 domains, and 17 services controlled by another company.

Analytics (6): HubSpot, Crazy Egg, Meta, LinkedIn, Cloudflare; reviewed: CallRailAdvertising (5): Google Cloud, Microsoft, OpenAI, X Corp., Reddit, Inc.Live chat (1): QuidgetCookie compliance (1): Secure PrivacyOther (3): Reviews: GoodFirms; SEO: Ahrefs; Security: Fraud Blocker™Unclassified (1): no technology detected from them: Clearout

17 third parties by category: Analytics 6Advertising 5Live chat 1Cookie compliance 1Other 3Unclassified 1

Third parties 17 · 91 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Hosted Libraries Google Tag Manager jQuery 8% of the page's requests 17
Microsoft Microsoft Advertising 5% of the page's requests 12
Quidget Quidget 5% of the page's requests 10
Secure Privacy Secure Privacy 5% of the page's requests 10
HubSpot HubSpot HubSpot Analytics 3% of the page's requests 6
CallRail callrail.com 2% of the page's requests 5
Fraud Blocker™ Fraud Blocker 2% of the page's requests 5
Crazy Egg Crazy Egg 2% of the page's requests 4
Meta Facebook Pixel 2.9.439 2% of the page's requests 4
OpenAIsubprocessor ChatGPT Ads Measurement Pixel 2% of the page's requests 4
Clearout clearout.io 1% of the page's requests 3
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
X Corp. Twitter Ads 1% of the page's requests 3
Reddit, Inc. Reddit Ads <1% of the page's requests 2
Ahrefs Ahrefs <1% of the page's requests 1
Cloudflaresubprocessor Cloudflare Browser Insights <1% of the page's requests 1
GoodFirms GoodFirms <1% of the page's requests 1
First party 1 · 128 requests
SupportYourApp® CallRail Clearout Cloudflare HSTS Microsoft Clarity Open Graph Priority Hints Swiper Vue.js Webpack core-js 3.32.2 58% of the page's requests 128

8 tracked companies loaded by the homepage are not in SupportYourApp®'s subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV · Atom

2 companies
  • Overloop overloop.com Customer Support
  • Wasabi wasabi.com Customer support

Incidents reported by SupportYourApp®'s subprocessorsCSV · Atom

276 reported incidents in the last 30 days, by 6 of the vendors SupportYourApp® lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that SupportYourApp® was involved.

DateCompanyIncidentImpactLasted
ZoomService Degradation Affecting Outbound SMS Messages for a subset of users in the US region minor2 h 23 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
TwilioIssue resolved minor1 h 43 min
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
ZoomService Degradation Affecting a subset of users with ZVA and ZoomMate no impact stated1 min
OpenAIElevated Errors On API minor42 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min

And 251 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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SupportYourApp® transparency rating

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