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Skip to navigationSkip to main content Dovetail Security, reliability, privacy, and compliance are at the heart of everything we do at Dovetail. Ensuring the safety and privacy of your data is baked into everyday processes throughout our organization. security@dovetail.com Privacy PolicyOpens in new tab Subprocessors Amazon Web Services • Infrastructure provider for the Dovetail Application USA, Ireland, Germany, France, Australia Primary infrastructure for the Dovetail application. All data uploaded to Dovetail is stored and processed with Amazon Web Services Okta, Inc. (Auth0) • Identity provider USA Auth0 serves as an identity provider that is used to authenticate users of Dovetail services. To perform this authentication, Auth0 will have access to the email and names of users. AssemblyAI • Video transcription USA, Ireland Processor of web application audio files for transcription service Google Cloud Platform • Infrastructure provider used for Dovetail's AI features Australia, USA, EU Google AI products are used to support Dovetail's AI features. Content uploaded to Dovetail may be processed by GCP Anthropic • AI Provider USA Anthropic is used for Dovetail's AI features. Content uploaded to Dovetail may be processed by Anthropic Rev • Video transcription for some languages USA, Germany Processor of web application audio files for transcription service Stripe • Payment processor for billing USA Billing data and email addresses are processed by Stripe Segment • Usage tracking USA Usage data and email addresses are processed Fullstory • Usage analytics and tracking for free workspaces only USA Usage data, IP addresses, and location data are processed by Fullstory Sentry • Error tracking USA Sentry is used to track errors from Dovetails products. Sentry processes email and IP addresses 1-10 of 20 results Showresults per page All subprocessors Amazon Web Services Primary infrastructure for the Dovetail application. All data uploaded to Dovetail is stored and processed with Amazon Web Services Infrastructure provider for the Dovetail Application USA, Ireland, Germany, France, Australia aws.amazon.com Okta, Inc. (Auth0) Auth0 serves as an identity provider that is used to authenticate users of Dovetail services. To perform this authentication, Auth0 will have access to the email and names of users. Identity provider USA https://auth0.com/ AssemblyAI Processor of web application audio files for transcription service Video transcription USA, Ireland https://www.assemblyai.com/ Google Cloud Platform Google AI products are used to support Dovetail's AI features. Content uploaded to Dovetail may be processed by GCP Infrastructure provider used for Dovetail's AI features Australia, USA, EU https://cloud.google.com Anthropic Anthropic is used for Dovetail's AI features. Content uploaded to Dovetail may be processed by Anthropic AI Provider USA anthropic.com Rev Processor of web application audio files for transcription service Video transcription for some languages USA, Germany https://rev.com Stripe Billing data and email addresses are processed by Stripe Payment processor for billing USA https://stripe.com Segment Usage data and email addresses are processed Usage tracking USA https://segment.com/ Fullstory Usage data, IP addresses, and location data are processed by Fullstory Usage analytics and tracking for free workspaces only USA https://www.fullstory.com/ Sentry Sentry is used to track errors from Dovetails products. Sentry processes email and IP addresses Error tracking USA https://sentry.io/ Datadog Datadog is used to track errors and application logs from Dovetails products. Datadog processes email and IP addresses Error tracking, application logging and platform observability USA datadoghq.com Delighted Survey responses for Net Promoter Score and customer experience satisfaction. Email addresses and NPS responses are processed Used for NPS surveys USA https://delighted.com Linear Support tickets raised by Dovetail users are tracked in Linear. Linear processed emails addresses and screenshots uploaded by customers in support tickets Ticket tracking for support and engineering teams USA https://linear.app/ Fivetran Census processes, IP and email addresses, and workspace metadata Reverse ETL vendor for syncing data from data warehouse to third-party tools USA https://fivetran.com Intercom Used to allow Dovetail customers to raise and track support issues. Emails and screenshots are processed by Intercom Customer support requests USA intercom.com HubSpot Hubspot is used for outbound marketing email automation. It processes email addresses, workspace metadata and workspace usage. Outbound marketing email automation USA https://hubspot.com Salesforce Salesforce ingests emails, names of users, and account metadata in a workspace. Customer relation management (CRM) USA https://salesforce.com Snowflake Snowflake processes Account Data and analytics on Usage Data, which includes names and email of service users. Account Data and Usage Data USA https://www.snowflake.com/en/ Sequence Billing and usage provider Pseudonymized usage for the purposes of billing, other billing data, email addresses are processed. UK none.com Quarterzip Support tool Screen sharing for onboarding and support purposes USA none.com