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Skip to navigationSkip to main content SOLO.IO Solo.io is a cloud-native software company founded in 2017 delivering API gateway, service mesh, and agentic AI connectivity products — including Solo Enterprise for Istio, kgateway, agentgateway, and kagent — built on the open-source Envoy and Istio projects. Our mission is to enrich the cloud-native open-source community with the latest innovations in cloud connectivity, from sidecarless service mesh and Envoy-powered API gateways to agentic AI. security@solo.io Privacy PolicyOpens in new tab Subprocessors Slack • Collaboration United States of America Slack is a virtual messaging and communication tool, which customers may opt to use to communicate about support requests after logging the initial request through ZenDesk. Zendesk • Customer support United States of America Zendesk is a cloud helpdesk software provider. It is compliant with SOC 2/3, ISO 27001. Solo uses Zendesk to accept customer support tickets, manage and automate the technical support services. Thena.ai (Pivoting Owl, Inc.) • Customer support United States of America Thena.ai is an internal helpdesk automation tool to assign, manage and track support requests across ZenDesk and Slack. Planhat, Inc. • Customer support United States of America Planhat is a cloud-based customer success portal software provider. It is compliant with SOC 2. Solo uses Planhat to organize account information relevant to our support services. Google Gemini AI • Customer support United States of America Solo uses the Gemini API to improve the support experience for our customers. Google doesn't use prompts or responses to improve their products., United States of America OpenAI API • Customer support United States of America OpenAI API, Solo uses the OpenAI API to improve the support experience for our customers. OpenAI does not use our business data for training their models. JumpCloud • Directory, SSO, MDM Salesforce • Sales 1-8 of 8 results Showresults per page All subprocessors Slack Slack is a virtual messaging and communication tool, which customers may opt to use to communicate about support requests after logging the initial request through ZenDesk. Collaboration United States of America slack.com Zendesk Zendesk is a cloud helpdesk software provider. It is compliant with SOC 2/3, ISO 27001. Solo uses Zendesk to accept customer support tickets, manage and automate the technical support services. Customer support United States of America https://www.zendesk.com Thena.ai (Pivoting Owl, Inc.) Thena.ai is an internal helpdesk automation tool to assign, manage and track support requests across ZenDesk and Slack. Customer support United States of America https://www.thena.ai/ Planhat, Inc. Planhat is a cloud-based customer success portal software provider. It is compliant with SOC 2. Solo uses Planhat to organize account information relevant to our support services. Customer support United States of America http://planhat.com Google Gemini AI Solo uses the Gemini API to improve the support experience for our customers. Google doesn't use prompts or responses to improve their products., United States of America Customer support United States of America https://ai.google.dev/ OpenAI API OpenAI API, Solo uses the OpenAI API to improve the support experience for our customers. OpenAI does not use our business data for training their models. Customer support United States of America https://openai.com/api/ JumpCloud Directory, SSO, MDM jumpcloud.com Salesforce Sales https://salesforce.com